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Best Western Premier Hotel Victoria

4.0 out of 5.0

Recent guest reviews

This hotel is a very short walk from the train station, and it's also just outside the alstadt and very close to the university, where I was attending a conference. My room was beautiful, with high ceilings, hardwood floors, and a juliet balcony. It also came with a Nespresso machine and refrigerator; the prices for the mini bar were very reasonable. However, I probably wouldn't return to this hotel in the summer. While my room was air conditioned, I could never get the temperature down far enough to offset the down comforter on the bed. They seemed to have some sort of plastic protector on the bed that, combined with the comforter and down pillows, made it unbearably hot at night. I slept horribly all three nights I was there. Those who are more tolerant of heat would probably be fine, and I'm sure the room would be great in the winter. This was just a bit too toasty for me in the summer. Service was also mixed. The woman who did my check in and check out was wonderful. However, one of the other women had a very frosty demeanor and wasn't helpful with giving directions. The young man working the desk when I went to ask for an iron was also not very friendly, and didn't offer to help carry the unwieldy ironing board and iron up to my room when I was obviously struggling. One peculiar and amusing thing about this hotel is that the beds (at least the king beds) have built in music boxes! You pull a little string on the headboard (I thought it was going to turn on a light), and it plays the Brahms lullaby for you! Super weird, but also memorable! (Just make sure you don't pull the string all the way, or you'll be listening to that lullaby for a looong time!)

Stayed here for a lay-over day before auditing a supplier near Freiburg. My luggage getting lost on the way to Basel had luckily showed up at the hotel in Freiburg, and they had already brought it to my room. The hotel is situated less than 5 mins. walk from the railroad station and about the same from the center of Altstadt. Check-in was fast and efficient and I got tickets for the local transit as well as a street map of Altstadt and some good advise on where to have dinner later on. The room had a fair size for single occupation with an excellent double bed and a nice bathroom, which at first puzzled me, since it lacked a toilet. But closer scrutiny revealed that the toilet was hidden under a lid, doubling as a shelf in the pathroom. The room was a bit hot, but since the weather was quite fair, I was able to sleep with the window ajar, even in April (the Japanese cherry trees were in full boom at that time). Breakfast was excellent, with a nice buffet and fresh bread. It is fairly easy to get to the old city center from the hotel - here you can find a plethora of different shops and nice restaurants. As Freiburg is a university city, the night life is lively and vibrant - always easy to find a nice watering hole... Recommendable.

Surprised to discover the hotel was heated by wood pellets, they filer their water, serve some Bio food and in general are doing things with more consciousness. The location was ideal as we could walk from the train station and then to the venue for a concert.

We recently stayed in this hotel and we were very pleased. The location is close to the train station and is in a very nice area. The rooms were quite nice and comfortable. Good wifi. We heard the breakfast was good, but it was not included with the room and was quite pricey to add on, so we passed on that. Staff was very courteous and helpful. Overall we were quite pleased and would stay here again.

This hotel is straight up from the station about 5 minutes walk. Also 5 minutes to the old town. A lovely park over the road. A supermarket a few doors down the street. It is very environmentally friendly which is excellent. Totally a green city. Electric car recharge out the front of hotel. Go up to the roof top and see the solar panel and enjoy a drink or just sit in the swing and enjoy the quiet. Very helpful staff. Rooms very clean with fridge,tea/coffee facilities. Free local bus transport, good free wifi.

My wife and I spent a week there in May. The hotel is just a short walk from the train station and across the street from an entrance to a pedestrian walkway. From the hotel we were able to easily walk to all the special places we wanted to see. As for the hotel itself, our room was spacious and the staff very friendly. There was a small parking area at the hotel but we found it easier to get our car in and out of the underground garage around the corner.

Good location near the train station and near the old town. We were initially in one of the older rooms, which were decent sized and had a lovely modern bathroom. But after about 5 mins we got a stale smoke smell (in a no smoking room). The front desk handled this really well, and moved to us to another newer room which has been recently renovated. Wooden floorboards, electric blockout curtains and a modern bathroom made it a very comfortable stay. Would recommend, but perhaps worth trying to get the newer rooms.

This a great hotel right close to the city and the train station. It also has limited space for parking. The room was a three bed, very spacious. The bathroom lacked shampoos and body creams. The body cream was empty by the second day and unfortunately it was not replaced. Breakfast was great. The hotel boasts that it is eco friendly and uses renewable power sources for energy needs.

The hotel is nice, the location is perfect, it is fully airconditionned, which is mandatory, they even have private parking However, I must admit that the lady treating our check out was totally impatient with us, to the contrary to the couple checking out in front of us, which spoke German....

We have stayed at this hotel several times over the past few years, it is always our first choice when visiting Freiburg. As always we could fault nothing, the welcome, the room and lovely bathroom, the breakfast. This time we stayed 5 nights and were really sorry to leave. Next time we are in Freiburg this will be our first choice again.

Eisenbahnstraße 54 Freiburg

Hotel highlights

  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Fitness center
  • 24-hour business center

Located in Old Town, Best Western Premier Hotel Victoria is adjacent to Colombischlossle and within a 5-minute walk of Freiburg Theater. This 4-star hotel has 66 guestrooms and offers free in-room WiFi, a fitness center, and a 24-hour business center. Centrally located in Freiburg, the hotel is also a short walk from Old Town Hall and University of Freiburg.


Start your day off with buffet breakfast, available for a fee. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.


All 66 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 16-inch flat-screen TVs. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and free newspapers are other standard amenities.

Property features

Best Western Premier Hotel Victoria offers a fitness center, a steam room, and free WiFi in public areas. If you drive, self parking is EUR 12 per day, or you can take advantage of the airport shuttle (available on request) for EUR 120 per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and free use of bicycles.

Room options

Business Room, 1 Single Bed

Twin 1 | Sleeps 1

Business Room, 1 King Bed

King 1 | Sleeps 2

Comfort Room, 1 King Bed

King 1 | Sleeps 3

Junior Suite, 1 King Bed

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 357 reviews