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Hawthorn Suites By Wyndham Franklin/Milford Area

3.0 out of 5.0

Recent guest reviews

Location near town center was perfect for me. Breakfast was adequate. Very friendly staff.

Breakfast was ok needs more hot items , staff was friendly, room was clean and llocation was right where I needed

Nice One night stay. Matt at the desk couldn’t have been nicer. Room was clean, well equipped, and large. Immediately off of route 495, we would come again!

I liked the hotel. There were a couple times I had pizza left over I was saving and the room cleaners threw it out. Maybe add another trash can in the room besides just the bathroom one

It is a nice hotel. It's getting to the point where they need to deep clean and spice up the rooms. I love that there is a small kitchen. I'm not sure why hotels don't prove recliners and comfy furniture. This hotel is no different than others. Uncomfortable chairs and sofas. But I did like it and would go back.

Stayed there while in town for a Patriots game. Great location. Staff and room were perfect!

We enjoyed the morning breakfast and the surprise light dinner munchies. All of the employees were exceptionally helpful and kind. We had beautiful Christmas stay at Hawthorne.....as always* We hope to see you again soon. Happy New Year! Nancy Betts

It was just o.k The good points: indoor pool,hot tub,hot breakfast & comfortable bed..Bad points: I paid cash in full for 2 days when I checked in & clerk wouldn't give me a receipt,I had to keep asking,air conditioner in our room made so much noise,even tried to shut it off,it kept running,made it hard to sleep & the second day of our stay housekeeping never even left any soap,shampoo,t.p.,ect.,I had to go to front desk to get it..and they told me I didn't even get Windam points because I booked the room thru Orbitz..

Overall experience, staff and cleanliness was good. However, we had a different expectation as the pics being shown at time of booking included a guest room, kitchen etc. Upon checking in the room it turned out to be a simple room with basic aminities. Now we realize that the pics being shown at the time of booking are of presidential suite.

Clean and quiet overall nice place to stay. Good location.

Good breakfast, kitchen in room was clean. Good value for the money.

Room was convenient and clean. We stayed in a room with two beds with a sofa bed. Breakfast was very good. Close to the Gillette Stadium which was good since that was the reason to visit the area.

The Queen Suite was smaller than we expected. With 2 adults and 3 young children, sleeping arrangements were difficult for all of us to be in the same room.

We only stayed here because we had a reunion. It was convenient and close to where we needed to be but nothing special.

Appliances were older(mini fridge) froze my food on medium temp but over all room was clean and well stocked for an extended stay. Breakfast and dinner were done well. Staff was extremely friendly and helpful.

we had a great experience very clean great breakfast close to everything

Stayed here after the Luke Bryan concert at Gillette Stadium. It was close enough to be an easy drive but far enough to bypass most of the traffic and beat the high prices of closer places. The room was clean and comfortable. It was a great value for the price. We'll stay here again next time for sure.

Well keep and beautiful place. One thing that could be adjusted for the persons that travel and land later in the evening 8ish is to allow adults to enjoy the pool area later.

It's a great place for a great stay away from home.

Rooms were very clean abd no smoke smell at all very nice place to stay

835 Upper Union Street Franklin MA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Hawthorn Suites By Wyndham Franklin/Milford Area places you within a few miles (5 km) of Franklin Historical Museum and Franklin Public Library. This 100-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking. It's also near Forge Industrial Park and Wrentham Village Premium Outlets.


Dining

Start your day off right with a free hot/cold buffet breakfast offered each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 100 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.


Property features

Guests of Hawthorn Suites By Wyndham Franklin/Milford Area have access to an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, 4 meeting rooms, and conference space.

Guest reviews for Hawthorn Suites By Wyndham Franklin/Milford Area

Everyone (11) Business (4) Couples (10) Family (11) Friends (2)
4
Everyone

Location near town center was perfect for me. Breakfast was adequate. Very friendly staff.

By , from Brooklyn on Apr 16, 2018

4
Everyone

Breakfast was ok needs more hot items , staff was friendly, room was clean and llocation was right where I needed

By on Apr 16, 2018

4

convenient and comfortable

Everyone

Nice One night stay. Matt at the desk couldn’t have been nicer. Room was clean, well equipped, and large. Immediately off of route 495, we would come again!

By , from Franklin Ma on Feb 25, 2018

4
Business Travelers

I liked the hotel. There were a couple times I had pizza left over I was saving and the room cleaners threw it out. Maybe add another trash can in the room besides just the bathroom one

By on Jan 31, 2018

4

nice

Everyone

It is a nice hotel. It's getting to the point where they need to deep clean and spice up the rooms. I love that there is a small kitchen. I'm not sure why hotels don't prove recliners and comfy furniture. This hotel is no different than others. Uncomfortable chairs and sofas. But I did like it and would go back.

By , from california on Jan 28, 2018

5
Everyone

Stayed there while in town for a Patriots game. Great location. Staff and room were perfect!

By on Jan 15, 2018

5

positive experience

Everyone

We enjoyed the morning breakfast and the surprise light dinner munchies. All of the employees were exceptionally helpful and kind. We had beautiful Christmas stay at Hawthorne.....as always* We hope to see you again soon. Happy New Year! Nancy Betts

By on Dec 29, 2017

3

it was just o.k.

Everyone

It was just o.k The good points: indoor pool,hot tub,hot breakfast & comfortable bed..Bad points: I paid cash in full for 2 days when I checked in & clerk wouldn't give me a receipt,I had to keep asking,air conditioner in our room made so much noise,even tried to shut it off,it kept running,made it hard to sleep & the second day of our stay housekeeping never even left any soap,shampoo,t.p.,ect.,I had to go to front desk to get it..and they told me I didn't even get Windam points because I booked the room thru Orbitz..

By , from Vermont on Sep 3, 2017

Review comment responded on Sep 15, 2017

I am glad that you enjoyed our pool, hot tub, breakfast, and bedding. I am sorry about the issues you had with the air conditioner in your room, and the shampoo, etc. that was forgotten for your room. Please consider giving us another chance the next time you visit our area.

3

nice hotel but don't follow online pics

Everyone

Overall experience, staff and cleanliness was good. However, we had a different expectation as the pics being shown at time of booking included a guest room, kitchen etc. Upon checking in the room it turned out to be a simple room with basic aminities. Now we realize that the pics being shown at the time of booking are of presidential suite.

By , from NJ on Jul 5, 2017

Review comment responded on Jul 20, 2017

Thank you for staying with us, and for your comment that ours is a nice hotel. I am sorry there was some confusion with regard to the type of room you had booked. We do have several different types of rooms at our hotel. Thank you, as well, for your comments regarding your overall experience, our staff, and the cleanliness of our property. We hope to provide you that same friendly service again soon.

5
Everyone

Clean and quiet overall nice place to stay. Good location.

By on Mar 14, 2017

Review comment responded on Mar 17, 2017

Thank you so much for your five-star review. I am glad that you were happy with your stay, though I am sorry to note that you did not like the bedding in your room. I thank you, though, for your comment that ours is an "overall nice place to stay". Please come back and visit us again soon.