Elevator only works going up but not going down
The room had bugs in it and flies as well. I checked out after only being there for 5 minutes. The hotel looks nothing like the pictures so. Orbitz needs to get out to all the hotels they have on their website. I knew I was in trouble once we was in the parking lot and once, I walked into the hotel. The air conditioner in the room was all beat up.
Filthy. Should be condemned. Take them off of Orbitz.
Not what I expected
This is possibly the worse hotel I have ever stayed. The first room we were given looked to have been partially repaired. Patch work on the walls were not complete and falling down. The couch looked to have been walked all over. The light over the vanity didn't work. The sheets had burn holes in them. When I tried to call the front desk, I found our phone didn't work. Went and spoke with the front desk and was offered a new room on the first floor. The attendant went to inspect the room, came back and gave us another room on the second floor. I can't imagine what that room on the first floor looked like. Next room was only slightly better. If it wasn't late and we weren't tired I would have left. The elevator was left a mess, so I opted to use the stairs. The stair case smelled of weed, and found the exit door propped open with a rock. So I removed the rock, then found that exit door couldn't be opened from the inside! The same door that would be used in an emergency could not be opened from the inside!
Very dirty
Thanks for the housekeeping
Everything is always excellent at this location. Great getaway for people that wanna special night away from home or people coming from out of town.
Mold in the bathroom walls are dirty smell of mariguana in the lobby overall dissatisfied
Very unsafe. Young men were banging on my door at all hours of the night. Covering peeps holes. The room was nasty no towels. Bed sheets were not clean
Bed bug in my bed . Horrible place to stay . Stay away
Sucks.............................................
It is Always well kept and Good Price, never had any issues staying there
Located within 2 miles (3 km) of Midwest Carvers Museum, Days Inn & Suites by Wyndham Harvey / Chicago Southland is within 3 miles (5 km) of Harvey Public Library. This 75-room hotel has free in-room WiFi, free self parking, and a nightclub.
Order from room service to satisfy your hunger without leaving your room.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Change of towels is available on request.
Guests of Days Inn & Suites by Wyndham Harvey / Chicago Southland enjoy a nightclub, free WiFi in public areas, and conference space. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
Elevator only works going up but not going down
Hello Milagros, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our elevator. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
The room had bugs in it and flies as well. I checked out after only being there for 5 minutes. The hotel looks nothing like the pictures so. Orbitz needs to get out to all the hotels they have on their website. I knew I was in trouble once we was in the parking lot and once, I walked into the hotel. The air conditioner in the room was all beat up.
Hello wilford, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
Filthy. Should be condemned. Take them off of Orbitz.
Hello Garth, It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Not what I expected
Hello Richard, Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.
This is possibly the worse hotel I have ever stayed. The first room we were given looked to have been partially repaired. Patch work on the walls were not complete and falling down. The couch looked to have been walked all over. The light over the vanity didn't work. The sheets had burn holes in them. When I tried to call the front desk, I found our phone didn't work. Went and spoke with the front desk and was offered a new room on the first floor. The attendant went to inspect the room, came back and gave us another room on the second floor. I can't imagine what that room on the first floor looked like. Next room was only slightly better. If it wasn't late and we weren't tired I would have left. The elevator was left a mess, so I opted to use the stairs. The stair case smelled of weed, and found the exit door propped open with a rock. So I removed the rock, then found that exit door couldn't be opened from the inside! The same door that would be used in an emergency could not be opened from the inside!
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our elevator as well as our front desk. Guest comments such as yours help us to continuously improve. Thank you for your business.
Very dirty
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.
Thanks for the housekeeping
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
Everything is always excellent at this location. Great getaway for people that wanna special night away from home or people coming from out of town.
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
Hello Montreal, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.