Peninsula Island Resort & Spa - All Suites3.5 out of 5.0
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Recent guest reviews
Great experience 2nd time staying here and it did not let us down. It has a nice heated pool. Just a few steps and you are at the beach. Wesley the manager is great always ready to make everyone's trip enjoyable. Rooms are nice spacious and very comfortable. Definitely would recommend!! I know we will be back soon!!
Wasn't able to check in until 4:30 due to room not being ready. Parking lot too far from hotel. Elevator broke down with one of our guests in it. Lock on the door was broken. Fixed after multiple complaints. Took a day and a half to fix, leaving one of our guests to stay in the room and missing all the activities For that time. Drier broken and never tended to. Ice machine broken. Elevator broke down, leaving one of our guests trapped. Not enough towels. Marks on the walls. Cabinet facing peeling off. I expected more from a supposed presidential suite.
This hotel is right off the causeway, easy to get to, not to far from all the action on the beach. The pool is a good size and looks beautiful with great view of the beach. The staff was very accommodating and spoke English! I booked a "Deluxe Suite" which wasn't a suite at all. Just a basic double room. It had a very small refrigerator, one cup coffee pot, small table and sofa bed. It is nicely furnished and clean which is all that matters to me. My main complaint is that it did not have WiFi in the room. We had to step out onto the balcony to get service. I will have to research the "45% off" claim for room rates. This is my second stay here and I want to love it but it just not quite there yet for me. I'll give it another try though because I know they are trying to make it first class. The other small complaint is that the parking lot is quite a distance from the hotel but if you are lucky, you can catch a golf cart to drive you up.
Staff we're friendly, elevator very slow but over priced.
This trip was great. Check-in was flawless. Friendly staff. I ordered a 2 bedroom beachfront condo and got a 3 bedroom beachfront--201A. Fantastic view, right on the beach, lovely pool and deck for relaxing, and the onsite restaurant food was very, very good. Oh, and the servers were super friendly. Bottom line, hated to leave, but with Spring Break crowds beginning to come, we hightailed it out.
From the ridiculous walk to and from the parking lot, to the front desk which resembled a classroom and a teacher's desk, we knew we made a big mistake. The room was equally disappointing. We were told we would be on the 5th Floor. When we got there we were on the 2nd Floor There were Roaches in the bathroom and bugs in the bed. The Walls are paper thin so you hear everything. We were there for less then 2hr. when we where solicited for a 2hr meeting about the timeshare. If we knew it was a timeshare we would not have booked there. The side we were put on was in bad shape the light coming into the room at night was so bright it was like daytime. They have music going all night long. We asked if we could be upgraded on the 5th night and they said sure. This was not an upgrade it was same room with different issues the upgrade was the Fl. we were given. I Slept 11hrs. because we no longer had to listen too that music and Loud shouting from the other side. There was no room service no one ever answered the phone when we called for room service. There was also no safe in the room. I can not understand where the 4 stars came from I would not even give this place 1/2 a star. P & B Georgetown Texas
The only real complaint I have is that there was no way to know how everything operated at the resort unless you had someone to ask. Luckily we were able to get information from another family that owned a timeshare. There was no information available on how to get towels, rent a beach umbrella, how to reach the front desk, etc. By the last day, we finally had it figures out. However, if there had been some literature available like most hotels, we could have enjoyed the amenities a little sooner. Our room was without a remote control for the TV and no hair dryer (which they provided once we trekked down to the front desk to tell them since we didn't know how to call down there). The elevator was broken until the last day so we got plenty of exercise going up and down five flights. All this being said, the staff was very friendly and accommodating if asked. They are not going out of their way to see what you need. The rooms are clean and spacious. (It should be notes that the pull out couch is only a single). The bottom line is that this is a condominium advertised as a hotel. If you go in knowing that, it is a nice place to stay. Do not expect hotel service and be sure to ask lots of questions about how things work when you check in.
I DO NOT RECOMMEND!!! First off, the front desk is some guy behind a folding table of a converted hotel room, the staff catered only to the Mexican Nationals, the room was sub par for the price I paid for the night. Cleaning staff enters the room when you dont want them to, making me suspicious. Overall one one the worst holiday experiences I have ever had.
We were 4 and they have only 1 room with 1 bed king size. The restaurant only opens wensday to sunday and opens at 8am and close at 2 pm. The pool was very cold and the jacuzzi was not working. The person on the front desk was really rude with us and when we ask for the manager we doesn`t even wanted to talk to us. I do not recommend this hotel.
This hotel in not clean and is falling apart. The furniture is worn out the hotel is worn out and dirty. My room had black mold, human hair and rust every where.They make the excuse that they are by the ocean and the salt water wear and tear is a constant up keep. Well they shoukd keep it up then, because they do nothing. It takes a good amount of doing nothing for black mold to grow on fhe sink area. The problems with this hotel are far beyond salt water wear and tear. I left the penninsula and checked into the Saphire condos, which were clean and not a bit of rust any where, not salt water wear and tear and they are right on the beach as well. The Peninsula Resort pretty much ruined our vacation. FALSE advertising!!!!!!
Positive: Great pool and super access to the beach. The location is in a perfect spot to enjoy the beach and avoid the crowds. Staff was very friendly! Room was really nice! Overall a awesome property that just needs a few small tweaks to make it top notch. Negative: There was lots of confusion about when the resturnant was or was not open. Needs a few more staff to help everyone get back and forth to the parking lot and beach cabanas. Seems like there were charges for everything you might need to make the trip more relaxing.
We expected a much better experience when we booked at this resort, that was priced at about $550 a night. The staff barely spoke English to begin with. We entered a room that already had blinds that were broken. The iron and washing machine did not work. We were also trying to conduct business there and we tried numerous times to get the staff to help us with wifi connections and in our 3 nights there, still never could access the wifi. In the pictures you see beautiful bed spreads, etc, and the rooms looked nothing like this. In fact we got a blanket and sheet on all the 5 beds we had in our room, and we felt lucky to get that because every time we tried to get towels, sheets, even wash clothes they told us they were out, yet the resort was no where near full capacity. They advertise a "fully stocked kitchen" and the room came with 2 frying pans, 2 spoons and a spatula. . . this was not enough to cook breakfast with for 7 people. We inquired about getting more pans, etc and they told us they could not find any. If you expect a hottub with your suite you will be disappointed since it seems they are on the patio but none seemed to be working. As a group we loved the beach, but the resort is not worth the money to be called a "resort." There are other hotels on the island with better pricing and service. I would not recommend this place to anyone who wants to spend $500 a night . . .
Stayed here with a group of friends. We were very satisfied with the 3 bedroom suite. It was large and included a fully stocked kitchen, 3 full bathrooms a large balcony with private jacuzzi and a must have at a beach resort, a washer and dryer. The pool is a great place to pace the time. Very large with two jacuzzis, although one was not working. I would recommend this hotel to anybody planning on going to south padre island.
Peninsula Island Resort & Spa - All Suites is a short stroll from Schlitterbahn Beach Waterpark and Queen Isabella State Fishing Pier. This 39-room, 3.5-star resort welcomes guests with 2 outdoor pools, a restaurant, and a 24-hour fitness center. Isla Blanca Park and University of Texas Pan American Coastal Studies Laboratory are also close to this South Padre Island resort.
Enjoy a bite to eat at the resort's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.
Peninsula Island Resort & Spa - All Suites's 39 rooms are air-conditioned and provide balconies, coffee makers, and safes. Guests can expect free WiFi and TVs with cable channels and DVD players. Bathrooms offer hair dryers and designer toiletries. Phones and desks are other standard amenities.
Peninsula Island Resort & Spa - All Suites features 2 outdoor pools, a children's pool, and a 24-hour fitness center. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include free WiFi in public areas, a meeting room, and express check-in.