- Liked: Cleanliness, property conditions & facilities, room comfort
We will definitely come back. One of best hotels!
We planned to stay 1 night at this hotel, we decided to extend our stay for a second night as we had an upgrade at or arrival to prestige room along with exclusive access to the prestige lounge. We had a stunning views from our balcony over El Kantaoui Golf course and the mediterranean sea. As a frequent travellers, we can say that this hotel meets the international standards in terms of cleanliness and food quality. The lobby at the hotel is amazing and perfectly designed. The pool has 2 beautiful outdoor pools. The beach is super clean and safe. Our bed was extremely clean and confortable. The service at reception was very good, specially from Mohamed who was very helpful and professional. At the bar, Nabil service was exceptional and was extremely professional as well. Iberostar Diar Al Andalous management needs to work on some gaps though. No guide for each bracelet color. We had no idea what our bracelet’s means. What we can use and what we cannot. Our bracelet was changed twice and we were intimidated in front of everybody. The funniest part for non all inclusive residents, you will enjoy a good quality food at the restaurant. However, you will have to pay for your drinks, including water. Yes!!Water. they will charge WATER at your free dinner you're half or full board. Which is non sense for us. Some of table service guys at the restaurant were not professional at all, and yes they need to go for training. Overall it was an amazing place and we really enjoyed it