Hotel Michelangelo4.0 out of 5.0
Recent guest reviews
The Michelangelo is well appointed with nice rooms. The lobby has a nice little bar with a very friendly bartender when we were there. Also a cute little pool. Staff is very helpful and understands English well. The hotel is close to a lot in the area. Easy to walk to espresso, gelato, clothing, etc. ATM's nearby. I very much enjoyed our stay.
The Michelangelo is is within a few blocks of a main square so shopping and restaurants abound. In fact, a couple of doors down was our favorite pizzeria Franco's. The Michelangelo was clean with decent sized rooms and baths, but beds were small and uncomfortable and their wheels made them slide. Bathroom has hairdryer and amenities provided were shampoo, conditioner and shower cap. Like all bath tubs in Italy, footing for showering seemed precarious. Hence, the emergency cord. There is a rooftop garden with breathtaking view and a pool which we did not use as out-of-season. The dining room offered good food with attentive service. Main desk staff were helpful with money exchange but could not provide a proper adapter. We had forgotten one of our two in Rome. We did not frequent it, but lobby had big sitting area and an intimate bar.
This hotel is clean and the rooms are okay-we had a small balcony to sit outside. The shower leaked so we had a private pool in our bathroom. There is no wifi in the rooms unless you pay extra (and free wifi in the lobby was slow). The food in the dining room was awful! Canned peas! The dinner had a vintage TV dinner feel with bland pork slices and canned gravy. I expected better for the price.
Seemed nice enough. Room was clean and mostly quiet. Loud gurgling noise from bathroom drain every time someone above flushed the toilet. Meals were adequate, not spectacular. Dining room staff disinterested, as in many places in Italy. Charging for wifi other than in lobby is ridiculous.
This hotel would not get a 1 star rating anywhere else. The bathroom stank. You can hear everything being said and actions going on in adjoining rooms. The bed was uncomfortable with one foam pillow supplied. The food was garbage. The staff were average. Do not waste your money on this establishment.
In the first week in October we stayed at this hotel for 7 days. While it was far from a Hyatt or Four seasons it was adequate in most respects. Room was somewhat smaller than we were used to but as we went pretty hard on the sightseeing we were usually pretty tired at the end of the day. Granted the shower was really small and flooded every day but not sure if that was normal for Italian hotels. The dining room was really not that great. Although we had breakfast there every day I stayed with cereal and milk. The rest was basic greasy food at best. Although we paid for the dinners through our tour I didn't come this far to eat bad food in a one window restaurant so we ate out every night. Coffee was a problem for us as it was like mud. Next time I would bring instant or go to the super market down the street which was surprisingly chock full of good stuff. One issue I had was with the front desk people. They simply were not helpful. On one occasion my buddy who's was not walking too well asked me to get think a light for his cigar. In a country where EVERYBODY smokes the guy at the desk simply replied NO when I asked if they had a match or lighter I could borrow. WTF. Not even "let me check" or hold on a minute and Ill try to find one. On another occasion my wife wanted to borrow a pen from them. The same guy literally said she could borrow it for "1 second". Apparently being helpful was not in his job description. That being said he, like almost all I encountered did not seem to like Americans at all. Funny but if you talked to them they all want to come to the states to visit or live. I guess it is they hate us because they ain't us! Was it perfect no but for 7 days it was fine. I don't know if I would rush to stay there again but if I had to it wouldn't be the worst thing Lastly it was 10 bucks to have wifi in the room although it was free in the public area. Seemed like they could have let you have it all over the hotel as an amenity. Seemed like I was being overcharged for a simple request.
We have just returned from a very enjoyable holiday arranged by Riviera, which included a week's stay at the Michelangelo. Apart from the very small shower and tiny bars of soap, our room on the 4th floor was quite satisfactory. From our experience elsewhere in Italy this is a typical Italian hotel but more "up-market" than others we have stayed in. The service in the restaurant both at breakfast and for evening meals was excellent. The waiters were always obliging and efficient. The hotel is well situated for walking to the town and facilities.
Our room on the 5th floor was on its own across a patio area. The bathroom literally smelled like a sewer and when we complained about it they sent someone up to clean the bathroom while we were out. When we returned the bathroom still stank. The next morning we worked out that the smell was coming from two drains in the floor that had stagnant water in them. On our way out that day we told them what we had found and they said they would fix it. When we returned later that day we noticed a different cover on one of the drains that had been screwed down. The other drain still had the loose cover on it and was still filthy. When we complained again they sent the maintenace man up and he put a rubber seal in the second drain and screwed another cover on it. Neither drain had been cleaned at any time so all of that filth was still there and it still smelled. As well as the problem with the smell, we also discovered that to open the door to our room all you needed to do was give it a good shove. You didn't need to unlock it. When we told them about it they just laughed. The housekeeping was also very poor. The overall cleanliness of the room wasn't great and when they made the bed it was so poorly made we actually stripped it down and made it ourselves. We wouldn't recommend this hotel to a pig, let alone a human being.
Overall, this is a fairly nice hotel in a convenient area for shopping and restaurants, but it has a few issues. The room was spacious enough, as was the bathroom but the shower was uncomfortably tight and the half shower door leaked dreadfully. There was a nice balcony, and although it overlooked the rail station we were never bothered by noise. The room seemed clean but we found a colony of tiny ants around the bureau / fridge. After a killing spree, there were still a few appear the next day. I have seen similar comments, so there is clearly a problem with this. Most staff seemed cordial, with the exception of a particularly disagreeable and rude night time front desk fellow. On the other hand, the lobby bar staff were most gracious. Our only meals here were buffet breakfasts, and they were well below average for most hotels on our group tour. The selection was reasonable, but the handling of the food was not. Cold scrambled eggs and cold, greasy bacon (I think) was not at all appetizing. We didn’t have the opportunity to try any other meals here.
Lovely clean room (107) with large terrace. Well equipped bathroom although would have appreciated an anti-slip mat in the bath. Reception very friendly and helpful. All of the staff spoke good English. Very convenient for the town. A 5 minute level walk to the main square. Extensive buffet style breakfast and evening meals were fine with a choice of starter, main and sweet. Not huge portions but adequate. Would definitely stay there again.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 852 reviews