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Hotel Michelangelo

0.0 out of 5.0

Recent guest reviews

I arrived late to find that our room was dingy , bathroom tiny, shower so small I can barely get in it. Furniture scratched and old. Case stand in corner where you can't fit a case! Pillows so old they are pancakes, bed very hard. No towels at swimming pool , pool is only open till 7 pm? No kettle in the room, they don't check or replace the mini bar ( which is a poor selection) . We sent our washing out before 9 am ( had to ask for the washing bag and list ) it was meant to be back that day but took two days and all my husbands Shirts had been shrunk!!! If you stay at the Michelangelo which should be a 2 star hotel, prepare to be an inconvenience. It's central that's the only good thing I can say about this hotel .

Travelled with Riviera . A lovely experience in a smart yet unpretentious hotel. Good service at very reasonable prices in bar & dining room. Food was good with choice of starters & main courses. Dessert trolley to die for! High standards of cleanliness & a great location 5 minutes from the main square. Sorry to leave.

We absolutely loved the Michelangelo Hotel in Sorrento! We arrived at our hotel around noon and were able to check in right away. The hotel was in a great location in walking distance from several restaurants and bars. There was also a lemon farm right across the street from the hotel, which was beautiful! Our room was spacious and clean, and had a nice size balcony. The hotel also had a gorgeous rooftop terrace, and pool area. I highly recommend this hotel!

Overall the hotel location was great, you can walk to everything in Sorrento and easily catch a ferry or bus to the surrounding areas. The room was large for Europe standards. The hotel itself left much to be desired. Every morning I woke up to the smell of cigarette smoke. I also thought it was strange when the front desk told me I needed to leave my passport at the front desk and come back an hour later.

We have just had a lovely stay at the Michelangelo. It is clean, friendly and a good location. The staff were friendly and helpful. The hairdryer in our room started making a terrible noise, I reported it to reception who said he would have it checked, this was as we went for evening meal. When we went back later it was obvious someone had checked it. It was working but noisy they said and safe to use. However, it couldn't be fixed till Monday, it was. The food was lovely, just what you expect from an Italian hotel. The only thing that not be too some people's liking is the busy road outside and trains going past at the back. The trains didn't disturb us. If you have difficulty with stairs there are at least 3 or 4 on each floor from the lift. There maybe facilities available but didn't need them so didn't ask.

I did not like this hotel at all. Booked by our travel agent. Bright spots are proximity to downtown Square, cleanliness & front desk man Paolo who was friendly, service oriented & helpful but unfortunately relegated to midnight shift. Other front desk personnel, all older males incidentally, were removed and disinterested unless you got their attention. Restaurant had a server/manager who acted as though he owned hotel. Had no internet in Rooms. Lobby internet avg at best. Hallways were hot. Beds we're awful + put together to make Queen. Wall covering was worn, had no headboards in place. Views sucked & were of train tracks on back side. Shower Water ran hot cold, hot cold, hot cold. Shower also ran at a trickle. Rooms were smallest I've ever stayed in. Shampoo was terrible. There was not even a pen or pad on the night stand. Lighting was terrible in the bathroom. Size of room half the size of our Marriott hotel in Room-smallest room size I've ever stayed in. Hotel has not been renovated in years, comforter, curtains etc were lost in a time warp as were the light fixtures. I would NOT recommend nor would I stay at this hotel again. Was clearly the low low point of our time in Sorrento.

1. The beds are awful! They are old and hard as rocks, just like the pillows. 2. The bathroom towels smelled, we had to use our owns. 3. The reception staff is terrible, they don't help, are condescending and not friendly at all. 4. The train station is right behind and the sound was relly annoying. 5. The breakfast has no variety. I took one plate and it was completely dirty as id someone had use it. It was simply awful, I wouldn't recommend this to anyone and will never stay here again.

We stayed here for two nights. The entrance is lovely, and got us excited about our stay. Rooms are spacious, we had a balcony looking down on to the street and lemon tree park. Food was okay - nothing amazing. There's a swimming pool and a really nice roof terrace. The staff were friendly and helpful.

We stayed here for a week in June. 1. Great location for Sorrento and access to tours. 2. Giovanni (barman) the perfect host- fun, interesting and encouraged interaction between guests 3. Bar prices are as outside the hotel. 4. Room spacious, clean and ideal - good air con! 5. Our room with a balcony overlooked the railway line, not ideal but this is not a hotel for sea views ! 6. Railway line not overly noisy but roads can be - (OK when doors and windows shut ) 7. Breakfast - plenty of choice, staff efficient although seemed to run out of scrambled eggs frequently . 8. Tip for hotel - let Giovanni arrange the music for the breakfast. 👍 9. Reception staff not over friendly or helpful. Very limited information given on arrival. Swimming pool, roof terrace, local tourist information not mentioned. They can improve a lot. 10. Pool and roof terrace fine and pleasant. 11. We would go back.

The front of staff are terrible, rude and really dont care about your needs, they also find it more important to talk to there friends than to help with any problems you may have, not only that the balcony we have had the part of the roof balcony collapse on our heads and just missed me and my wife

Via Corso Italia, 275 Sorrento Naples Coast

Hotel highlights

  • Walking distance to Piazza Tasso
  • Onsite dining
  • Nightclub
  • Laundry facilities

Piazza Tasso is a short stroll from Hotel Michelangelo, and other popular attractions like Marina Grande are within a mile (2 km). This 121-room property welcomes guests with conveniences like a restaurant, a nightclub, and a seasonal outdoor pool. Piazza Lauro and Museo Correale di Terranova are a short walk away.


Dining

Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

All 121 air-conditioned accommodations feature living rooms. For entertainment, guests can expect to find satellite TV. Other standard amenities include minibars, safes, and phones.


Property features

Renovated in 2004, Hotel Michelangelo features a nightclub, a seasonal outdoor pool, and laundry facilities. Onsite parking is available for a fee. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.

Room options

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 808 reviews