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Hotel Il Faro

3.0 out of 5.0

Recent guest reviews

I came here on a trip and I left thanking god it was over, the staff were rude and they laugh at people when you walk past. As for the rooms, I've seen Better beds in a North Korean prison camp. The bathroom was full of mould with a door that didn't even lock properly and the shower was permanently cold. The plug sockets were basically non-existent (we had 1 plug between 5 of us) . The meals were a joke especially breakfast where I found a dead ant engraved into my bread role and when I asked for coffee they were just rude, and at around 1:30 in the morning I was kept awake by some stupid children shouting and messing around outside which was annoying since I had to be up in 2 hours. The only good part of this hotel was the view of mount versuvius and the harbour.

If you are looking for a cozy shabby chic hotel to live the dolce vita this is not it. If the stench of damp, mold patches and the place Joy itself diedis more your thing then read on. I can excuse a shabby, old hotel if it's clean, this was not. Mold was growing in the bathroom fed by the peeling paint and crumbling plaster. (Top tip: paint peelings and plaster dust make an invigorating facial scrub) The beds looked like ex army bed from the 2nd world war and if you sat on the end they flipped up. Electric sockets blew and the wiring was out of a Carry On movie. The food was old, cheap and in some cases rotten. Do not expect to be full after eating. Double rooms had been miraculous transformed into quintuplet rooms by adding 3 extra old beds. Leaving no room to move and no space for clothes or luggage. Also a fire hazard. But the rotten cherry on the dumpster of a hotel was the wonderfully rude and unpleasant owner. His opening line as we tried to fix his messed up room allocations was. "I don't want schools in my hotel anymore". He also called my colleague and trip coordinator "That girl". Nothing like a bit of casual sexism in the hotel trade. He went out of his was to be unpleasant to ourselves and our pupils. A nasty owner in a nasty hotel. We came here as a school trip with 44 well behaved students who were quiet, respectful and always said Please and Thank You.

Visited Il Faro with a school trip. We used the hotel as a base for seeing Pompeii, Herculaneum, Capri, Naples and Solfatara. Beware of the location. It is at the bottom of the rock face, great for the harbour but to get to the town of Sorrento it is a big hike up and down many steps. We made a block booking only to find that our school was allocated individual rooms over 4 different floors. The rooms in themselves were very basic. Breakfast consisted of the previous nights left over desserts (gateaux and fruit tarts) plus dry rolls and cheap ham. Some mornings there was hardly anything left, if another school had been to breakfast before us. Evening meal was cheap and bland. Two hot meals (veal escalope and meatballs) were served with cold lettuce covered in salt and oil. On one particular dinner sitting everyone was served a banana for dessert. On the first day the hotel forgot to provide a packed lunch (despite being specified on the booking. The tour company organised lunch from somewhere else, which was a blessing because the next three days where the packed lunch was provided by Il Faro it was awful. Packed lunch consisted of two sandwiches made from small sliced dry bread with ham and cheese, a shrivelled apple, wafer snack and a bottle of water. All students and staff threw the sandwiches and fruit away so we had to supplement lunch with alternative options (hence we spent extra money). The hotel owner was rude and unhelpful to our group leader, who being Italian, was able to converse and put across our issues. The owner was inflexible and difficult and not sympathetic to our needs. We came from a school which is one of a group of schools. We will share our information and make sure that no schools in the trust ever use this hotel again. Would I recommend to other schools? No. Would I recommend to other travellers? Couples? Individuals? No - the room tariff is quite expensive with basic facilities and too far from town.

This hotel is excellently placed for the ferry port and even the town centre as there is a lift nearby which ascends into the middle of town, if you are feeling energetic you can always climb the steps back up to the town. Our room was very small, the space around the bed was not enough to let you pass without stepping back against the wall, into the bathroom or onto the bed!! No view. The bathroom was not very clean and was very tiny. There is air con. Breakfast was poor. Car parking is available at a 25 Euro cost. The car is taken away and brought back when you request it.

The hotel is conveniently located to the ferries and is a 5 minute walk to the elevator that takes you up the hill to the main area of Sorrento. We had a nice view from the 5th floor window. The waiters at breakfast were nice. If traveling by bus or train into Sorrento, this hotel is not conveniently located. The taxi mafia charges 20 Euro for a 5 minute ride to the hotel! The room is tiny. The bed takes up 90% of the room, leaving very little space for luggage. Similarly, there is very little space to put toiletries in the bathroom. We were also surprised that the hotel does not have an iron available. Air conditioning mysteriously turns off during the day and turns back on in the evening. The hotel has an elevator, but it is tiny and extremely slow (60+ seconds to travel 5 floors). It also does not work well -- it only goes to the floor that presses the button first.

We stayed in a double room with a fabulous view, the location was ideal for us, right at the marina, however others may find the 135 stairs up to the main area a little daunting, although there is a lift not far from the hotel. The staff were all very friendly, helpful and welcoming. Would definitely stay again.

Charming hotel with extremely friendly & helpful staff. Excellent convenient location. This hotel is right on the waterfront with quick access to some lovely restaurants & bars, one of which belongs to the hotel & the ferry to Capri Short walk to the lifts which transport you to the heart of Sorrento or for the more energetic, steps from the waterfront up the cliff take you to the same place.

This is the first time that trip advisor has lead me astray. I treated myself and upgraded to a room with a view. The view was great, but the TILE floors had muddy foot prints, the sheets, pillows and walls were stained, and the 2.5x2.5ft shower was filled with mildew. I have pretty low expectations for European hotels, but basic cleanliness is always one of them. The only nice things I can say is that the staff was polite when I checked in and the air conditioning was great. Do yourself a favor and up the extra money to stay elsewhere!

Friendly staff; beautiful sunsets at rooftop sun terrace; good food- well worth to go for half board ; very clean. Rooms and bathrooms are small but get cleaned every day to a high standard. At first it looks like a long way to walk to town centre but it is actually very close and the local busses are regular and cost about 2.10 euros per trip. Don't overlook the local busses Sita going from train station to Positano; Amalfi and further - 8 euros day ticket - unlimited travel. Trains are cheap and stop at Pompeii; Herculas and Naples be careful for sightseeing deals - most of the time it does not include entrance fee and it is not made clear

We booked an economy room in this hotel, the room was on the fifth floor and the views were fantastic. I would go back to this friendly hotel but pay for a better room as the economy room, although adequate, clean etc, was a little bit small. The staff were very friendly and the meals were good, Gianfranco was very attentive and helpful. The hotel is in an ideal spot, right on the port near to the beach and there is a lift to get up to the town centre. Sorrento is lovely and I would definitely like to return and I would use this hotel again.

Via Marina Piccola 5 Sorrento NA

Hotel highlights

  • Walking distance to Piazza Tasso
  • Free buffet breakfast
  • Free WiFi in public areas
  • Onsite dining

Located in Sorrento Historic Centre within a short walk of Piazza Tasso, Hotel Il Faro is within a mile (2 km) of other popular sights such as Marina Grande. This 38-room, 3-star hotel has free breakfast along with conveniences like a marina and a rooftop terrace. Port of Sorrento and Sorrento Lift are a short walk away.


Dining

Start your day off right with a free buffet breakfast. Enjoy a leisurely bite to eat at Vela Bianca, the hotel's onsite restaurant.


Rooms

Hotel Il Faro's 38 air-conditioned rooms provide safes and desks. Bathrooms offer hair dryers and bidets.


Property features

A marina, a rooftop terrace, and free WiFi in public areas are featured at Hotel Il Faro. Valet parking is offered for EUR 25.00 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area, express check-in, and a TV in a common area.

Room options

Standard Double or Twin Room

Full 1 | Twin 2 | Sleeps 3

Double or Twin Room, Sea View

Full 1 | Twin 2 | Sleeps 3

Standard Triple Room

Full 1 | Twin 3 | Sleeps 3

Triple Room, Sea View

Full 1 | Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

51% of guests recommend this hotel

Total of 466 reviews