Hotel Il Faro3.0 out of 5.0
Recent guest reviews
This was my second trip to Sorrento and knowing a bit more of what to expect, I decided to stay down by the Marina Piccola, at the bottom of the cliff, rather than in the city center. I was so happy that I did and that I found the Hotel Il Faro, which was perfect in every way. The location is ideal -- right across from the ferry to Capri, around the corner from the beach, and a few minutes walk to the Sorrento Lift, which will take you up to the city center at the top of the cliff. We had a rental car so we were happy that they have a garage available (with valet parking and at a lower cost than other places where we self-parked). Buses and taxis are also available right across the street. Our room - #307 (3-person junior suite) - was fantastic. Very spacious with a large private terrace and lovely view of the bay and marina. The room was immaculate and bathroom sparklingly clean. The shower has great water pressure and temperature control (something we appreciated as it was an issue in some of our other hotels). There is a mini-fridge in the room, which was nice for keeping a bottle of wine chilled. The adjoining restaurant, run by the same family as the hotel, provides a delicious dinner, a 10% discount to hotel guests, and excellent service. We arrived rather late but they didn't rush us even though we were the last table in the restaurant. Continental breakfast (included) is served in the morning in the hotel. There was an ample selection of pastries and bread, fresh fruit and yogurt, meat and cheese, and boiled eggs. Finally, the hotel staff were all very friendly and helpful -- especially Elena at the front desk. I will highly recommend Hotel Il Faro to family and friends planning to visit Sorrento and will definitely stay there again myself.
Location is nice if you like to be near the water. There are 130 steps to get up to Sorrento city center and they are steep. Hotel is poorly managed with workers bumping into each other. They are friendly at the front desk but the older couple that own/run the hotel are not very professional when guests are around. The food was not very well presented or up to par for beautiful Sorrento. The rooms were fairly clean but overall needed a good scrubbing.
In order to save people time who read reviews, my answer to 'would I stay here again'? Yes, definitely. My quick tip about the rooms is to be aware of the fact that the hotel has rooms with a variety of balcony types, consisting of large terrace/patio type (marina/Vesuvius view, sun loungers, chairs and table) to a small/ Juliet type (marina/ Vesuvius view, no chairs or table or loungers) and some rooms with just windows. My tip is to contact the hotel direct and talk to them about which you would prefer. For those of you who like to read and find out the detail, I will continue- but make sure you are sitting comfortably with a cup of tea! We had booked the holiday through Jet2, having used them many times and never encountered any problems. We had noticed some poor reviews on trip advisor just prior to the start of our holiday and thought no more of them as it is always down to personal taste. However, on the day prior to leaving, we received an email form Jet2 informing us that the "Superior Room" option booked referred only to a guarantee of the "Marina View", and a request to contact them stating that we understood this. We did contact Jet2 and informed them that we had contacted the hotel direct after making our booking requesting a quiet room on a high floor. We have never before been contacted prior to a holiday and I must add that my wife was concerned about continuing with our plans. However, we set off-Jet2 excellent as ever and checked in at the hotel to a clean, quiet room on a high floor with a Juliet balcony, friendly staff, so no problems. Do you stay in your room the whole holiday or like us go out exploring every day? (do not need to sit out, just catch the view). Moral of this long part of the story and the biases of peoples' complaints is to contact the hotel with your balcony request in plenty of time-the Manager and staff are all very friendly. Now speaking of friendly, helpful and trying to cater for your every need, in the Restaurant you will find Gianfranco and Mikhail. They will go the extra mile to ensure you have what you want and check you are happy (take care with the starter pasta dishes as they are very filling. On a number of occasion,s I left quite a lot-resulting in Gianfranco and Mikhail thinking I did not like the food, which concerned them, but this was soon explained). They will collect your order for dinner at breakfast time and this resulted in a very smooth dinner service in the evening, aided by some very nice wine! Front desk staff and the Owner always wished us a nice day and asked on our return what we had done- all very friendly! One negative point, but not the fault of the hotel- students/pupils! For a few of the days we stayed, the hotel had a school/college group staying and, unfortunately, some ended up on our floor and in the next room. Being an ex school teacher, on the second night I went out and had a few words. I should add the pupils/students did give me replies I have encountered on many occasions over my years of teaching-but did then remain quieter for the rest of their stay. I did not mention my encounter to the hotel staff or in this case to the teachers/lecturers supervising, which I have done in other hotels in the past. It must be time now for another cup of tea! However, if you would like the final part of the review, please read on:- The hotel is at the bottom of the cliff facing the Marina and, as well as providing easy access to the ferries, the buses are also just opposite. There are a few bars and restaurants also in this area and the sandy beach is out of the hotel and over to the right, where you can hire sun loungers and make use of the bars. if you continue past the beach, you will reach the lift- this will take you up to the town area where you come out into a little park (cost 1 euro each way or a return ticket was 1.80 euro). If you wish, as we did, you can walk up to the town via the stairs/steps or by walking up the incline via a hairpin road (free). Finally, for those who love to read, a number of our trips out resulted in us having to meet at the bus park/station, which, by using the lift up, we got down to a journey of just under 20 minutes. The front desk are able to arrange trips for you however we had pre arranged ours with Friends of Sorrento, having read reviews about them.
Lovely hotel with great hotel staff. From the cleaners of the rooms the breakfast staff and the reception staff. They made our holiday very memorable. Nothing was too much trouble. I will definitely return.
Hotel staff and very friendly (manager is delightful), rooms are clean and some have the most amazing views of the bay and Vesuvius. Food was fine for a budget hotel, breakfast wasn’t bad (I was part of group). Location by the harbours is nice BUT if you have difficulties walking then check the hotel out more before booking. The reason I say this is that the route up to the main Sorrento centre involves a hill with narrow path (cars and bikes hurtle down the road inches away) follow by 140 precipitous steps that are not for the unfit or the vertigo sufferer. Would I stay again? Yes without doubt.
Service very poor, I sent a message to the reception from naples airport advising our arrival time in Sorrento centre station and we were advised to take a bus to marina picolla from there on arrival. When we arrived there was no such bus, I tslephone reception and was then told to take a taxi for 20 euro which we had to do. On arrival at the hotel, at 19.40 we found they had a private taxi man at reception but he would ony drive guests if they ate in the hotel restaurant where not one other person was dining at that time on that night.
The hotel staff were extremely friendly towards me and my friends. The rooms were kept well furnished and there were wonderful views of the beach. Most of the food served was well above my expectations, especially the lemon cake, and it is very close to shops and restaurants.
The hotel staff were friendly and efficient, room cleaned and fresh towels provided daily. Location ideal for ferries to Capri, Positano and Ischia etc. The area is busy during day but quiet in the evenings. For those wanting something livelier the lift up to the main town is close by or if you have the stamina there are the many many steps which will take you there. Shops, bars and restaurants open till late. The only downside is this hotel seems popular with school parties not all of whom have any idea how to behave and in certain cases adult supervision was sadly lacking.
great location wonderful staff especially the waiters good food very good accommodation very clean what more could you want sun and Sorrento hop on the boat to capri or amalfi or ischia all of them beautiful places catch the train to Pompeii just great
Placed in the small harbour this hotel is ideal for staying a night and to take the boat to Capri in the morning. To hotel a simple and clean with friendly staff. The view from our room on the port and harbour was very nice.
- Walking distance to Piazza Tasso
- Free buffet breakfast
- Free WiFi in public areas
- Onsite dining
Located in Sorrento Historic Centre, Hotel Il Faro is next to popular attractions like Port of Sorrento and Tasso Theatre. This 38-room, 3-star hotel has free breakfast along with conveniences like a marina and a rooftop terrace. Sorrento Lift and Piazza Sant'Antonino are also within a short walk.
Free buffet breakfast is served each morning from 7:30 AM to 9:30 AM. This hotel has a restaurant that's perfect for a leisurely bite to eat.
All of Hotel Il Faro's 38 rooms are air-conditioned and have an array of amenities, including free local calls, safes, and desks. Guests can expect WiFi and 32-inch LCD TVs. Bathrooms have hair dryers, free toiletries, and bidets. In-room massages are available.
A marina, a rooftop terrace, and free WiFi in public areas are featured at Hotel Il Faro. Offsite parking is available for a fee. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include coffee/tea in a common area, a refrigerator in a common area, and express check-in.
Reviews from Trip Advisor
51.0% of guests recommend this hotelTotal of 516 reviews