Skip to main content
Beginning of main content

Extended Stay America Santa Rosa - South

2.5 out of 5.0

Recent guest reviews

Very unhappy with this booking, I did not like that we had to be relocated after a long trip to a different hotel that was even worse. Will never again book a trip through this hotel.

I was very unhappy. I had to unclog the toilet. The refrigerator was broke. It was the worst hotel I've ever stayed at. I should of book with motel 6 I have had better experiences with them.

Hotel was not well taken care of. Lots of things that needed to be fixed.

Room wasn't ready. Room did not get cleaned the next day.

Staff was unfriendly or non existent. No soap or shampoo, bed was totally uncomfortable, stove broken. Room wasn't very clean and badly needed a remodel. Too expensive stay anywhere else!

room was very clean just had a smell. Like the room was cleaned with a dirty towel. Overall nice

Location is right off the freeway. It's noisy. Could hear water turn on from next room. Hear cars from freeway.

The hotel was very neat and clean. Hotel staff was friendly. Also forgot our jacket and the hotel staff looked for it and found it and returned it the next day.

Good stay nice area, nice people. Me in my family stay in had a ball, it was enough space for me family, we're is me my daughter an wife. So what can I say, you that reads my review, I highly recommend you to stay.

Fine, staff very friendly. Close to business venue.

We booked online and checked in to then get a smoking room with the inside door latch that was bent in such a way that it was apparent that someone had tried to kick the door in from from the outside. This being unacceptable I returned to get a non smoking room that was more accommodating. Overall impression was seedy at best.

Motel was close to freeway access, and the grab and go breakfast was fine. I had to ask for glasses as there were none when I checked in. Also, no standard coffee maker was in the room either although they said they should bring one if I wanted. The desk chair was so stained, it made me sick to look at it. The bed was comfortable though. Long black hairs were in the tub (I have short blond hair). I could not sleep from about 12:30 to 4 am every night because the woman staying above me paced all night between entertaining "company". The parking was so tight I had to climb into my car through the passenger side when I left at 1;30 am because I couldn't take it anymore. I'll never stay here again. Maybe the Santa Rosa north property would have been a better choice.

Sheets smelled like they hadnt been washed but set up is great

We took a trip to Santa Rosa. Its a nice hotel, BUT the housekeepers need to pay alittle extra attention to what they are doing. The toilet was not clean and the tissue box on the counter, had what appeared to be old tissue balled up inside. It makes me question if the room was in fact wiped down. The shower curtain had brown stains on it..don't know what thats all about. At 9am we could heard the people next door talking on speaker phone. We could also hear the couple talking and even yawning. Thin walls. Other than that, it was a pleasant stay.

THe Hotel was was a good deal for the area and having a kitchen was very helpful

This is the second time i stay at this hotel and i would stay again. It was clean and I liked the fact that there was a mini kitchen.

When we arrived. The lobby clerk. Was cleaning a room They told us there was no house cleaning. We had to come to lobby several times for hair dryer, cutlery and dish soap. I will say the clerk was courteous. The worst thing was that both nights we heard a security guard he'll at someone in the parking lot. This occurred several times. 130 and 330 am. Woke us up . the staff said. The security company monitors on video. And speaks through a loudspeaker, ridiculous for people trying to sleep. The sink in bath room did not have a stopper. One. Of the pillows. Smelled like cigarettes and vomit.

Had a month long job up here, and my stay was about as comfortable as it could be.

The room was average, nothing super special, but for the price you really can't expect a 5 star hotel. It was clean, the bed was moderately comfortable, and the room decor was nicely updated. I had recently stayed at a Best Western in the area which was a bit more spendy, and this place was just as nice if not more so. I loved how it had a full size fridge and mini kitchen. For the price you can't beat it! I'll definitely being going back! Oh and less than a mile away across the over pass is a bunch of shopping :)

Staff was friendly , love that you can cook like your at home . Room was clean .

2600 Corby Ave Santa Rosa CA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America Santa Rosa - South places you within 2 miles (3 km) of Luther Burbank Home and Gardens and California Welcome Center. This 114-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Also nearby are Sonoma County Fairgrounds and Sonoma County Museum.


Dining

Free continental breakfast is offered each morning.


Rooms

The 114 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.


Property features

Renovated in 2012, Extended Stay America Santa Rosa - South offers free WiFi in public areas, coffee in a common area, and laundry facilities. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Studio, 2 Full Beds, Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America Santa Rosa - South

Everyone (5) Business (9) Couples (9) Family (2) Friends (2) Other (2)
1

terrible

Everyone

Very unhappy with this booking, I did not like that we had to be relocated after a long trip to a different hotel that was even worse. Will never again book a trip through this hotel.

By , from modesto, Ca on Jul 17, 2017

Review comment responded on Jul 19, 2017

Ruby, we are terribly sorry about the issues you experienced with your reservation, and even more that we did not appropriately correct the situation. Your experience is not indicative of the service we train our associates to provide. We have shared your feedback with the entire team as we take your comments seriously, and our training will be revisited to ensure this does not happen again going forward. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, General Manager

1

bad location

Everyone

I was very unhappy. I had to unclog the toilet. The refrigerator was broke. It was the worst hotel I've ever stayed at. I should of book with motel 6 I have had better experiences with them.

By on Jun 3, 2017

Review comment responded on Jun 5, 2017

Thank you for leaving your feedback. We want every guest who stays with us to have a positive experience. We did not make that happen for you, and we are truly sorry. Although your experience is not typical of our service, we obviously have room to improve, and we assure you we will. We hope you will consider giving us the opportunity to make it up to you on another visit. Sincerely, General Manager

2

pubes in the shower..... not mine

Everyone

Hotel was not well taken care of. Lots of things that needed to be fixed.

By on Nov 11, 2016

3

ok for short stay

Everyone

Room wasn't ready. Room did not get cleaned the next day.

By on Sep 12, 2016

1

won't stay again

Everyone

Staff was unfriendly or non existent. No soap or shampoo, bed was totally uncomfortable, stove broken. Room wasn't very clean and badly needed a remodel. Too expensive stay anywhere else!

By on Jun 1, 2016

4

work

BusinessTravelers

room was very clean just had a smell. Like the room was cleaned with a dirty towel. Overall nice

By on Oct 25, 2015

3

overnight stay

GetawayWithFriends

Location is right off the freeway. It's noisy. Could hear water turn on from next room. Hear cars from freeway.

By on Oct 6, 2015

4

vacation

GetawayWithFriends

The hotel was very neat and clean. Hotel staff was friendly. Also forgot our jacket and the hotel staff looked for it and found it and returned it the next day.

By on May 4, 2015

4

great trip

BusinessTravelers

Good stay nice area, nice people. Me in my family stay in had a ball, it was enough space for me family, we're is me my daughter an wife. So what can I say, you that reads my review, I highly recommend you to stay.

By on Apr 6, 2015

3

business

BusinessTravelers

Fine, staff very friendly. Close to business venue.

By on Oct 6, 2014