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Best Western Plus Wine Country Inn & Suites

2.5 out of 5.0

Recent guest reviews

My wife and I were in the middle of our honeymoon and decided to stay here and visit a few wineries in Santa Rosa. Best Western met our expectations as a comfortable place to stay. The Hotel is minutes from numerous wineries and a shopping mall.

The hotel was reasonably clean, nice facilities, pleasant staff. I wouldn't go back for two reasons. One, beds in our room weren't comfortable and none of us got a decent nights sleep. Two, the walls are paper thin. We were between two families with young children and listened to them crying starting at 6:00 a.m.

We came to Santa Rosa to visit some breweries and have to say - we were extremely happy with the hotel. The room was clean and what we needed. They all have balcony's which make nice spots to sit out on in the evening to enjoy a beer or some wine. The breweries aren't too far away (15mins) and there are some wineries 5 mins ago

The poor clerk checking people in was totally overwhelmed and could not find a manager to help. The entire facility is very shabby. Having two computers was a plus but there was no ink in the printer and the poor clerk mentioned above could not find a refill. I would not stay here again.

It's was a short trip. Had a wonderful stay hotel and staff were friendly and the pool was an added bonus.

We had drove several hours , from Crescent City, Ca. We had reserved this Hotel with expectations of it being a little nicer from photos on line. It was right off the Highway easy access to highway. Room was average, bedding was not high end. My bed mattress was not firm. I felt like I booked a motel 6 then a Best Western . Photos were not what my room looked liked, I would only stay here again if I had no other option. It was a 2 class hotel

Really a great choice for the convenience to 101. Breakfast had plenty of choices. Rooms very clean and efficient. Depending on price you pay, likely a good value for the money.

Clean, fresh, and bright. The staff was friendly and provided us with extra towels and toiletries. Close to good restaurants.

Good food. Small rooms. Staff friendly they brought us a crib very quickly.

Great location, excellent breakfast bar. The two best things - excellent beds and a great shower!

Hotel is a good value and location for the weekend. Not the nicest but clean enough for the price.

The hotel was nice and in a good location for my business there.

OK place. Danish pastry at breakfast was stale.. Wish room had a window, not just balcony.

The hotel was clean. Both Wifi and breakfast are included. Our bed was too soft, but it was clean. The amenities are pretty standard. They do have a pool but no Jacuzzi. The exercise room is not that well maintained and is more of an afterthought in terms of the equipment. But overall I thought our stay was good.

Room was clean and comfortable. Dark and quiet when we turned the lights off. Loved it. Breakfast was good and had hot food. Didn't locate the pancakes until after we ate. The machine was not with the other breakfast items. Guess there was no extra room for it. Had cookies in the lobby late in the afternoon. Did not use the pool as it was to cool outside. Great place to stay.

We had several problems. The room given to us was not ready at 3:00 PM although their system said it was. The room did not have any body wash. At 1:30 AM the smoke alarm battery started beeping. The staff was very responsive to these problems. The location was great

Stayed here when I needed to be in Santa Rosa to run a race in the morning. This is definitely more motel than hotel with exterior entrances to the rooms. The room was clean and functional but very ordinary and cramped. Definitely several steps up from notel/motel but tough to swallow Sonoma pricing for this place

Needed a hotel near the highway close to everything with good amenities which this place provided. Had free parking, free breakfast, and a pool!

We had reserved 4 rooms. The staff was very un courteous. The room had to be changed 3 times as there was no water. The Television and microwave were working in 2 rooms and the balance rooms were not working. I won't stay in this chain again and don’t recommend for Families with children. It was not worth the money we paid.

Great location, helpful staff and a nice breakfast spread. Rooms are large but decor is dated.

870 Hopper Ave Santa Rosa CA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a mile (2 km) of Empire College, Best Western Plus Wine Country Inn & Suites is within 2 miles (3 km) of Charles M. Schulz Museum. This 85-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour fitness center. It's in central Santa Rosa and also close to Kendall-Jackson Wine Estate and Gardens and Redwood Empire Ice Arena.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

All of Best Western Plus Wine Country Inn & Suites's 85 air-conditioned rooms provide balconies or patios, coffee makers, and free newspapers. TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free local calls, free bottled water, and ironing boards are also standard.


Property features

At Best Western Plus Wine Country Inn & Suites, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include 3 meeting rooms, conference space, and a business center.

Room options

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

King 1 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

King 1 | Sleeps 4

Guest reviews for Best Western Plus Wine Country Inn & Suites

Everyone (2) Couples (50) Business (14) Family (29) Other (10) Friends (11)
4

close to wineries and shopping

Everyone

My wife and I were in the middle of our honeymoon and decided to stay here and visit a few wineries in Santa Rosa. Best Western met our expectations as a comfortable place to stay. The Hotel is minutes from numerous wineries and a shopping mall.

By on May 26, 2016

3

last minute rental while visiting some wineries

Everyone

The hotel was reasonably clean, nice facilities, pleasant staff. I wouldn't go back for two reasons. One, beds in our room weren't comfortable and none of us got a decent nights sleep. Two, the walls are paper thin. We were between two families with young children and listened to them crying starting at 6:00 a.m.

By on Feb 17, 2016

4

great weekend getaway

Couples

We came to Santa Rosa to visit some breweries and have to say - we were extremely happy with the hotel. The room was clean and what we needed. They all have balcony's which make nice spots to sit out on in the evening to enjoy a beer or some wine. The breweries aren't too far away (15mins) and there are some wineries 5 mins ago

By on Nov 24, 2015

2

disappointed

BusinessTravelers

The poor clerk checking people in was totally overwhelmed and could not find a manager to help. The entire facility is very shabby. Having two computers was a plus but there was no ink in the printer and the poor clerk mentioned above could not find a refill. I would not stay here again.

By on Oct 26, 2015

5

awesome stay

Couples

It's was a short trip. Had a wonderful stay hotel and staff were friendly and the pool was an added bonus.

By on Jul 24, 2015

3

long trip going south on 101 hwy.

Couples

We had drove several hours , from Crescent City, Ca. We had reserved this Hotel with expectations of it being a little nicer from photos on line. It was right off the Highway easy access to highway. Room was average, bedding was not high end. My bed mattress was not firm. I felt like I booked a motel 6 then a Best Western . Photos were not what my room looked liked, I would only stay here again if I had no other option. It was a 2 class hotel

By on Jun 2, 2015

5

great value and location

Couples

Really a great choice for the convenience to 101. Breakfast had plenty of choices. Rooms very clean and efficient. Depending on price you pay, likely a good value for the money.

By on Apr 30, 2015

4

lovely hotel

Couples

Clean, fresh, and bright. The staff was friendly and provided us with extra towels and toiletries. Close to good restaurants.

By on Mar 22, 2015

4

calistoga sites

Couples

Good food. Small rooms. Staff friendly they brought us a crib very quickly.

By on Jan 5, 2015

5

great place

Couples

Great location, excellent breakfast bar. The two best things - excellent beds and a great shower!

By on Dec 6, 2014