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Best Western Inn

2.5 out of 5.0

Recent guest reviews

There was nothing seriously wrong with the facility, but it just felt a bit worn. The room was clean and comfortable, but again, it felt like it needed freshening up. The staff was friendly and helpful. Overall this is an average motel with higher than average prices, though I guess that because it is in wine country, one should expect to pay a bit more.

Clean with Micro, coffee maker and fridge. A bit close to highway, but was handy to red lobster and Olive Garden.

Nice place...checked in the a.m. Guy at front desk was very polite and accommodating. Room was clean .Bed was comfortable...Will stay again. Thanks.

My non-smoking room smelled of pot and a plastic bag was still covering the smoke detector. The room appeared clean, other than the disgusting stale smell. The front desk folks were able to give us another room, which was fine.

Stayed here twice on weekend trips to Graton Casino. It's very close to the casino, which is great, and is adequate for an overnight stay, but I wouldn't stay here again. The rooms are old, very poorly lit, and noisy. The room was clean, although with a slightly smokey smell, and the bed was okay to sleep in. My biggest problem with the hotel was that our room (138) was on the ground floor and a corner walkway, so all throughout the night we could hear people noisily coming and going. I also used the "gym" and it was also adequate, but not very nice - the carpet flooring was sticky and didn't smell good. For $170 per night, I'd rather stay at a nicer hotel -- even if I had to pay a little more.

Clean, comfortable, convenient, reasonably priced, other customers looked "legit." What more could one ask for?

Nice location if you don't want to be in the city. The continental breakfast was pretty good but a variety day to day would be nice.Overall I would recommend.

Used as a stopping off place for going to races in Sonoma. We did have to ask neighbors to please not smoke in front of our room though

First off, at check in, one of the guys looked and acted like he was high. Then we got to the room, and it felt very cramped and small, especially for the price. Everything seemed kind of outdated and just somewhat dirty as well. You could hear people outside all the time (throughout the night and morning), it was so loud. There was something weird going on with the AC or fan on the wall and it would loudly shut on and off about every 5-10 seconds. Then in the morning (around 7 am), one of the hotel staff members was yelling, and I mean yelling from the parking lot, instructions for putting in their holiday time to one of the other employees who was on the second floor walkway. Not only was he yelling, but also using sexist phrases such as "baby girl," to an obviously confused and somewhat disgusted young woman. The whole experience was just awful, and the staff and room left a lot to be desired.

This was a very comfortable and clean hotel with lots of restaurants and stores close by.

Although the grounds and the hotel itself were in good shape, it was a little older than I had imagined. The staff was nice and very friendly. Sorry to say, but the neighborhood seems to be declining somewhat.

I've now stayed here three times for business in the area, and will continue to come back to this hotel. It's clean, and the staff is friendly.

The near by airport was a little bit noisy. And if you get an upstairs room next to the street the early morning traffic noise might wake you up.

I booked a non-smoking room in a national chain in a state with smoking laws, so was very disappointed to walk into the lobby and find it reeked of cigarette smoke. The room was clean and comfortable, but as I'm allergic to smoke, I will probably not stay there again.

The staff was definitely 1st class, the breakfast was adequate, the room clean, and the double sheeted blanket was a very nice touch. Good shower. Noisy right next to the freeway but not too bad in the room itself. Grounds were kept up. Bed was decent.

The stay was better then expected. Like the location, close to stores, winery, restaurant. The breakfast was good. Staff was very helpful.

Pleasantly old school. Plenty of nearby restaurants. Convenient hub for those touring by car in Sonoma County. Pristine outdoor pool.

Friendly staff and great location. Pet friendly. Highly recommended hotel.

Room was for relatives that came for a memorial service.

Very convenient location. My husband and I drove to a near by restaurant for dinner. We will book this hotel again if we visit this area in the future.

6500 Redwood Drive Rohnert Park CA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Inn places you within 3 miles (5 km) of popular attractions like Foxtail Golf Club and Spreckels Performing Arts Center. This hotel has 143 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is served each morning from 6 AM to 9:30 AM. For a nice break, mingle with other guests at the free daily manager's reception.


Rooms

All 143 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

At Best Western Inn, guests enjoy an outdoor pool, a fitness center, and a spa tub. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

King 2 | Sleeps 6

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 1 Queen Bed, Smoking, Microwave

Queen 1 | Sleeps 3

Guest reviews for Best Western Inn

Everyone (12) Couples (21) Business (12) Family (12) Friends (6) Other (3)
3

pricey for what you get.

Everyone

There was nothing seriously wrong with the facility, but it just felt a bit worn. The room was clean and comfortable, but again, it felt like it needed freshening up. The staff was friendly and helpful. Overall this is an average motel with higher than average prices, though I guess that because it is in wine country, one should expect to pay a bit more.

By , from Southern California on Mar 16, 2017

Review comment responded on Apr 8, 2017

I regret that you were not completely comfortable with the accommodation we provided you. Your feedback will be escalated for evaluation and corrective measure. We will do our best to make your next visit a better experience. Kind regards.

4

not new but nice.

Couples

Clean with Micro, coffee maker and fridge. A bit close to highway, but was handy to red lobster and Olive Garden.

By , from CA on Jan 28, 2017

Review comment responded on Feb 3, 2017

It is wonderful to hear that you enjoyed your stay with us. It is heartwarming to hear that you were pleased with the clean and basic amenities we provide for our guests. Thank you for staying with us, we look forward to seeing you again soon.

4

nice and clean

Everyone

Nice place...checked in the a.m. Guy at front desk was very polite and accommodating. Room was clean .Bed was comfortable...Will stay again. Thanks.

By on Dec 24, 2016

Review comment responded on Dec 29, 2016

Our gratefulness overflows as we browse through your feedback. We are very pleased and accomplished to know that our efforts for quality service were not put to waste. Thank you for booking with us!

3
Everyone

My non-smoking room smelled of pot and a plastic bag was still covering the smoke detector. The room appeared clean, other than the disgusting stale smell. The front desk folks were able to give us another room, which was fine.

By on Dec 18, 2016

Review comment responded on Dec 24, 2016

Dear guest, I am so sorry that you smelled smoke in your room and I want to assure you that we do our best to ensure that smokers do not smoke in our non-smoking rooms; and when a situation like this occurs, we address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2

overpriced older hotel

Everyone

Stayed here twice on weekend trips to Graton Casino. It's very close to the casino, which is great, and is adequate for an overnight stay, but I wouldn't stay here again. The rooms are old, very poorly lit, and noisy. The room was clean, although with a slightly smokey smell, and the bed was okay to sleep in. My biggest problem with the hotel was that our room (138) was on the ground floor and a corner walkway, so all throughout the night we could hear people noisily coming and going. I also used the "gym" and it was also adequate, but not very nice - the carpet flooring was sticky and didn't smell good. For $170 per night, I'd rather stay at a nicer hotel -- even if I had to pay a little more.

By on Nov 14, 2016

Review comment responded on Dec 15, 2016

Dear guest, Thank you so much for sharing your review and giving us your candid feedback particularly on the status of clean of our carpet and the room's lighting. Your review will be forwarded to our key people for evaluation, thank you for bringing this matter to our attention and I apologize for the oversight. I hope we could have the chance to serve you again soon.

4

best deal of any motel in the immediate area.

Everyone

Clean, comfortable, convenient, reasonably priced, other customers looked "legit." What more could one ask for?

By , from NY on Oct 22, 2016

Review comment responded on Nov 9, 2016

Dear Al, we thank you for taking the time to complete our survey and sharing your thoughts about your stay with us. I am very happy to hear that you enjoyed your stay with us. I hope your next trip will bring you back to our hotel. Kind regards.

4
Everyone

Nice location if you don't want to be in the city. The continental breakfast was pretty good but a variety day to day would be nice.Overall I would recommend.

By on Jul 8, 2016

4

close to a nice pool and got tub

Everyone

Used as a stopping off place for going to races in Sonoma. We did have to ask neighbors to please not smoke in front of our room though

By on Jun 30, 2016

2

loud, outdated, overpriced

Everyone

First off, at check in, one of the guys looked and acted like he was high. Then we got to the room, and it felt very cramped and small, especially for the price. Everything seemed kind of outdated and just somewhat dirty as well. You could hear people outside all the time (throughout the night and morning), it was so loud. There was something weird going on with the AC or fan on the wall and it would loudly shut on and off about every 5-10 seconds. Then in the morning (around 7 am), one of the hotel staff members was yelling, and I mean yelling from the parking lot, instructions for putting in their holiday time to one of the other employees who was on the second floor walkway. Not only was he yelling, but also using sexist phrases such as "baby girl," to an obviously confused and somewhat disgusted young woman. The whole experience was just awful, and the staff and room left a lot to be desired.

By on May 31, 2016

5

clean, comfortable, and great value.

Everyone

This was a very comfortable and clean hotel with lots of restaurants and stores close by.

By , from San Diego, CA on May 28, 2016