The Manor Hotel4.0 out of 5.0
Recent guest reviews
Stayed for one night, room was very comfortable(room 14in main hotel), it overlloked the garden -very quiet on a Thusday evening but I imagine it would be noisy at the weekend. Staff very pleasant and helpful. Our meal in the restaurant was spoilt by the long wait from ordering to its arrival at our table(approx an hour), the food was very good however.
Our wine glasses were covered in water marks and mine had lipstick mark on rim. Ordered fillet steak which had a lot of fat and gristle on it. Waiter came and asked if our meal was ok and was informed about steak. He said he would inform the chef but no one else came to see us before we left. The Manor is a lovely setting but I won't be returning for a meal again.
Stayed here with elderly mum to visit local family. Staff were extremely friendly, food was very good value for money, hot and good portions. Rooms clean and comfy. In good location one end of town. Had day out at Weymouth and visited Tintinhull gardens near by.
Friendly and very helpful staff from the start, the restaurant offered very good food at very reasonable prices for an evening meal. For breakfast you were spoilt for choice and it was well prepared and tasty. On the downside the exterior needs a bit of TLC, and the decor is a little dated but this had no effect on our stay and is easily outweighed by the ambience created by the friendly and helpful staff. My wife and I will definitely visit again.
I am sorry to say that this is probably the worst place I've stayed since reviewing things on Tripadvisor. Poor management and poor judgement by the management has made a bad situation worse. First things first - the car park: the hotel boasts 42 rooms, but the car park has only 36 places? Two are reserved for disabled, so if the place is over 80% full, you have a fight to get a free parking space. God knows how they cope when the function room is in use. The room we got was number 43 in 'The Stables' annex. While the room itself was overall clean and tidy, it is not big. As an example, there was a bedside cabinet only on one side of the bed. The other side of the bed had space only for a wardrobe. Looking at the fire escape diagram, it was also the smallest in that block. It was clear that this room had seen better days – no net curtains (even though it was a ground floor room), the window didn’t lock, the bathroom panel looked like it had been removed regularly, and no toilet roll holder (unless you call the top of the cistern a toilet roll holder). I guess the reason there was no toilet roll holder was because it would have jammed into you if sitting on the toilet, or would have got wet from water from the bath or sink if positioned anywhere else. Conclusion? The bathroom is too small. The sound insulation is not that great - noises from the rooms and creaky floorboards in the corridors above comes straight through. Not good when you are trying to sleep. However, it does have tea/coffee facilities, a hair drier and a TV. The remote needs its batteries replacing or replacing altogether. We eventually took to the old school of pressing buttons on the TV to change channel. Breakfast facilities are the only thing about which I can speak positively. The staff in the dining area were cheerful and attentive. The food was good, the usual spread – cereal, toast, pastries, yoghurts fruit and fruit juices, cooked breakfast (including eggs benedict!). You get the idea. Internet access was poor also. It was free access, so was probably being used by everyone in the area. Therefore, nothing was going in or out. It was easier to use my own 3G service. However, my main issue relates to how the management consider the importance of their customers. In the morning, we awoke to cold water. No hot water at all. We had a quick wash using boiled water from the kettle and went down to breakfast. When checking out, there was no interest in how the stay was. When we mentioned a lack of hot water, the receptionist advised that the boiler had failed and had to be restarted. It was only noticed when she arrived that morning, and it was only the second time that had happened, she admitted. When we said we'd have thought that deserved a discount, she mentioned that they don't offer discounts, only if the customer requested one. She claimed the reason why it was not offered, because they would have had to have offered it to everyone staying. We waited at reception while she eventually talked herself into giving us money off the bill. From a customer service perspective, this taints the whole Old English Inns brand to being managed in the same way; fear of the consequences of a problem, rather than resolving the issue to the benefit of the customer. I have no choice but to assume the other hotels in the chain are managed similarly, and would therefore recommend you steer clear of them. Moral of the story - stay away. I've stayed in better B&Bs for better value - and that’s with the discounted price. While the staff do their best to provide a decent friendly service, if the management is poor, then the whole impression is poor.
Stayed for two nights at The Manor when attending a wedding nearby. When we arrived to check-in the car park was full as there was a wedding at the Manor. We managed to squeeze in eventually and the receptionist was friendly and told us that we would hear noise from the wedding that evening, which is fair enough. The music was so loud our bed was vibrating, but at midnight the music stopped and we had a good nights sleep. This hotel could be great, but for us a few things let it down. The bathroom was large but with industrial Lino on the floor. We had two sinks that didn't match, and an over bath shower. The shower curtain was splattered with hair dye from a previous guest. I needed to run around in the shower to get wet as it wasn't that great. It seemed to run at frozen or hells fire in terms of temperature. On our second morning, the boiler had broken so not hot water, but the staff did fix this promptly. The staff were friendly & helpful and the breakfast adequate but nothing special. Free parking if you can get a space is great too. We would come back - but the hotel does need some TLC .
I stayed here for 3 weeks for work in June. I will stay from the start... this is not a 4* hotel. If you thought of it as a 2.5* hotel it would be about right. Whilst I stayed here during the summer the temperature reached 32 degrees, the rooms do not have air conditioning, the windows open barely more than a crack and they had run out of fans... needless to say I hardly slept for several days. The cleaners also do not replace your shampoo and you have to ask for it at reception. The breakfast was perfectly adequate and what you would expect. The staff were friendly throughout. So overall if you thought you were booking a 2.5/3* hotel, this would be perfectly adequate. For a 4* hotel (the basis upon which I booked it), it is not up to standard and could do with a major refurbishment.
I thought this hotel was lovely. Staff were nice, room was clean and tidy. Only one thing, it was a bit warm in the hotel and our room which was right at the top. The food was good although I did know that some guests didnt like the breakfast. This person was quite an important guest The rooms were priced good with breakfast included. Would go back again
Managed to get a good late deal via booking.com for a one night stay. Single room was perfectly adequate, clean and comfortable. Friendly staff, particularly the waitresses at Breakfast. Huge choice of food for breakfast. Full English was very tasty and hot. Overall, a very pleasant stay.
Staying her for one week on business and staff are so friendly and helpful. Special mention about Victoria and Louise, nothing too much trouble . I had one small issue one night mentioned it to Victoria and she sorted the problem immediately and with no fuss . The breakfast is varied and cooked perfectly. Evening meals a must . Excellent chef. I can highly recommend this hotel with lovely pleasant garden . Plenty of free parking and few minutes stroll to main shopping centre .
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
The Manor Hotel places you within a 15-minute drive of Sherborne Museum and Montacute House. This 42-room, 4-star inn has a restaurant, free in-room WiFi, and free self parking. Global Images Gallery and Tintinhull House Garden are also within a 15-minute drive of this Yeovil inn.
Explore the inn and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is available for a fee.
The Manor Hotel's 42 rooms provide coffee makers and ironing boards. Guests can expect free WiFi and TVs. Hair dryers are also standard.
The Manor Hotel features free WiFi in public areas and a garden. If you drive, take advantage of free parking. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area.
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 559 reviews