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The Manor Hotel

4.0 out of 5.0

Recent guest reviews

room in the stable block so disappointing needing a complete update and clean cobwebs dangling from the ceiling very grubby toilet full of lime scale bath and shower grimy not a great place come on English Inns pull your fingers out

The first thing to say it is that this is not a 4 star hotel, probably not even 3. I stayed here for two nights for work and the room was so small that it was really uncomfortable. In addition to that during the second night the toilet sink started to leak! Everything is so old that it was not strange. The only positive note is the breakfast. Never again.

I recently stayed at the Manor for work as we had a meeting in the hotel. The hotel was easy to find with ample free parking for patrons. The hotel is a little old school let’s say but still clean with a comfy bed. My room was oddly laid out but had all the amenities required including a decent hot shower. The evening meal was excellent as was the breakfast the following morning, the staff were very friendly and helpful. I will stay there again when down on business...

We stayed at The Manor two or three years ago and on that occasion it was excellent. Our second visit was disappointing and not what we expected. Although the staff were very good, overall the standards seem to have slipped somewhat. We paid for a superior room. While the bed was comfortable and the room was fine, the shower was useless, with a tiny quantity of water dribbling out from the shower head. We informed reception, who said there had been other complaints about the shower, and they would get the handyman to have a look at it. Nothing happened, so we complained again. The handyman actually arrived while we were checking out!!! Our first night was Valentine's and the conservatory was beautifully laid out. It was a pity the food didn't match the surroundings. My wife could not eat her fajitas - the chicken was dried up and burnt. My seafood grill was cold!. Several of the guests around us were getting the wrong food or courses in the wrong order! On our second night, the restaurant was quiet and to be fair, the food was better. The breakfasts were only average though. We have stayed in many Old English Inns and were have to say that on this occasion the standards at The Manor were not what we have come to expect.

Stayed at The Manor 15th March to 18th March 2018 whilst visiting my parents. Stayed in a single room. The hotel is clean and warm, especially during the current cold conditions. All the staff were extremely friendly and helpful. The room was well equipped with a bath/ shower, tea and coffee making facilities and a really comfy bed etc. I had a very good three nights sleep and felt at home. I would recommend a stay at The Manor which is located in the town centre; close to all the shops. The breakfast in the morning was excellent and of good quality. The staff worked very hard to please the guests. I had a really pleasant stay and would recommend staying at The Manor. The price for the room was reasonable and included breakfast. Thank you to all the team at The Manor.

We have stayed in The Manor a few times when gathering for family occasions - I was born in Yeovil and still have family there. We were confronted with a very broken wooden ramp on the step into the stable complex and this was just an accident waiting to happen! Then we had to negotiate past 3 stacks of large laundry crates which remained throughout our stay. Luckily our bedroom was cleaner than the stairs in the entrance and the chairs there. However, we weren't impressed by the plastic grubby looking tooth mugs. It all had a tired look in the complex and although the food wasn't bad in the restaurant the waiter had no idea how to use the toaster so we had to go without at breakfast and there were 6 sprigs of holly left over from Christmas in the dining area. The waitress laughed about this, not having noticed herself but it was still there in the morning. Attention to detail is needed!

We stayed for a long weekend at the start of March. Having arrived in the wake of heavy snow, we did expect that all might not be perfect. However, some basics weren't right- no toilet paper - for instance (which took two requests to resolve). The staff were friendly enough, but basic cleaning was poor, particularly the public toilets. Food was very basic and didn't seem to be prepared with any care or love. The beer in the bar was very good however. I'm guessing that the charms of Yeovil mean that it isn't a particularly heavily booked place. However it's not bad as a base to visit Somerset.

Stayed over night to attend a formal function. The plumbing to our room was so poor that the shower did not work, the bath ran yellow and we resorted to a strip wash at the sink. There were 3 table lamps in the room and only 2 had light bulbs. This was highlighted to reception at 5pm and nothing was done to resolve either issue. Having stayed here before the standard of rooms is very hit and miss, this visit will be our last as we definitely had a miss this time. Paying the standard rate for a sub standard room.

Overall more pluses than minuses.Staff were helpful and pleasant. Breakfast and afternoon tea were good. Room (Ground floor as requested) was clean and comfortable. Certain communal areas could do with a little more tlc. I would use this hotel again

We unfortunately stayed at this hotel 10-11 Feb 18. What a mistake. Horrendous room. Your website photos are really nice and this was one of the factors that made me chose the hotel, it’s a pity the reality doesn’t live up to the photos. We had room 30 in the attic. Some would say it was quaint, I would say it was claustrophobic. The ceilings are low and sloping. No good if you are over 5.10 tall. It was a cold night outside but even with the radiator off, the window open full and a fan on all night, it was stifling and uncomfortable. Upon our arrival I had to go and ask for toilet paper as there was on 5 sheets left of the roll in the room. The décor is well out of date. It’s woodchip. The furniture is damaged and the cleanliness terrible, looking at the dirt at the side of the wardrobe I suspect it hasn’t seen a cleaner since the wardrobe was put there. I was too scared to move any of the other furniture for fear of what I’d see. The bathroom was dirty in places; we had to clean the hairs out of the bath before we could us it. The hot water disappears when other guests turn on their taps. I kept reminding myself ‘it’s only for one night’ I was asked when I left if I’d had a nice stay, when I said no the room was a disgrace, in fairness I was asked if I wanted to speak to a manager. I declined this because I know it would be a waste of time. You see I work in a 5 star rated resort and I know exactly what would be said both to my face and once I had left, so there was no point. The Manor- you really need to look at yourselves, especially the cleanliness. If hadn’t been for my wife not wanting me to kick up a fuss I’d have refused to pay my bill. Over priced and over rated. Most of the staff we met were friendly but I've rated the service poor for the cleanliness of the room.

26 Hendford Yeovil England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

The Manor Hotel places you within a 15-minute drive of Sherborne Museum and Montacute House. This 42-room, 4-star inn has a restaurant, free in-room WiFi, and free self parking. Global Images Gallery and Tintinhull House Garden are also within a 15-minute drive of this Yeovil inn.


Dining

Explore the inn and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is available for a fee.


Rooms

The Manor Hotel's 42 rooms provide coffee makers and ironing boards. Guests can expect free WiFi and TVs. Hair dryers are also standard.


Property features

The Manor Hotel features free WiFi in public areas and a garden. If you drive, take advantage of free parking. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

65.0% of guests recommend this hotel

Total of 598 reviews