Le Reve Hotel & Spa4.0 out of 5.0
Recent guest reviews
This is not my first time in Playa del Carmen but this time I wanted to do it differently, after a short while on the internet I found this cute littel place called Le Reve, I could be here sometime expressing my surprise and experiences in the place after only 4 days, but I will let you find out by yourselves, I will only say this, Gourmeth all inclusive, superv... Service well unforgettable (from Jesus and Juan in housekeeping to Eduardo or Freddy or even the boss Toño), last but not least Hugo B the manager who always made us feel special, also location location location, I fell from my bed to the beach everyday!!! just to put it in words.... There might be things that are not perfect yes I know, the rocks on the water (which I believe prevented the locals to come) and some seaweed, but they told me is seasonal, but our experience and comments are the result of all the things that made our trip GREAT and reaaaally SPECIAL, thank you guys!!!! we´ll be back soon!!!!
Le Reve Hotel is perfect for a relaxing getaway. It’s much smaller than other hotels in the area which gives it a more personal and friendly vibe. The staff are amazing and very attentive. Our room was simple but clean and comfortable, with a beautiful view of the ocean. We would recommend this hotel to anyone wanting to switch off from the real world. Only one downside is the restaurant, which feels a little bit like a canteen. The food is good, but the atmosphere is lacking due to the decor. It’s only 20 mins by cab into Playa Del Carmen, where you can find lots of bustling restaurants and bars. We will definitely be back!
The service staff super nice, but for this room price I don't expect cockroaches. The windows have many places where they can get inside. In the bathroom the moskito net is broken. The restaurant is great, but if the noise is unsopportable even if only 7 tables are occupied (im not referring to the music!, the music was sublime in the background) , couldn't even understand what my partner said without shouting. Invest in soundproofing the ceiling and the walls! Poor waiters, it must be hell working everyday with such noise.
Can only say great things about this place. The food is great and made right to order unlike buffets where the food is not made with love. Rodolpho,Eduardo and the other staff attend to your every need. The bartenders mixed the best drinks I can honestly say in my life( Not one bitter or awful tasting drink). The beach is rocky yes but all you have to do is get water socks/shoes at your local Walmart and doggy paddle on the shallow part. I would prefer swimming in front of le Reve because it is much cleaner and is a natural beach compared to the big resort beside that has sand bangs and buoys that keep the spikey sea plants in there swimming area. Also I was highly impressed with the geckos practically keeping the hotel a free mosquito zone. As my first Mexican experience I very much enjoyed it and would not hesitate to stay again there if I ever came back to Playa del Carmen. That is the lasting impression it left on me.
We had a very pleasant stay at Le Reve Hotel & Spa in Playa Del Carmen 4/1/18 to 4/5/18. In our opinion, there were definitely more pros then cons. On arrival it was as I expected quaint, charming, perfect for us and just what we wanted. We were greeted by a cool refreshment and check in went smoothly. Our garden room was a bit dated, simple however clean & enough room for the 3 of us. We had a nice sized balcony on the second level. The AC worked fine but could have been a little more dehumidified and a/c vents could have been cleaner. The beds were comfortable. We did not purchase the all inclusive ‘American’ option since we are not big drinkers so at their rate of 150.00 per guest per night was unreasonable for us (150.00 X 3 = 450.00 per night) vs. the ‘European’ plan. The end result was that the European plan worked fine for us since the average for the three of us was 270.00 per day for 3 meals, some snacks & liberal amount of fancy drinks (not including gratuities). The food in the restaurant & pool grill was excellent. The staff was friendly and accommodating. The drinks were delicious and we enjoyed both non-alcohol (virgin) frozen concoctions as well as alcohol ones. We enjoyed the Pina coladas, marguerites, fruit daiquiris, etc. The alcohol ones were not made too strong in which we liked. On Wednesday the water aerobics was fun with Emmanuel! He also hosted a watermelon drink demo on Tuesday, very tasty! Many thanks to the wonderful staff; Emmanuel, Eduardo, Rodolfo, and Roberto. Forgive me for not mentioning all! There seems to be a lot of concern about Playa del Carmen & Mexico in general with a level 2 US travel advisory. Many other islands are a level 2 such as Jamaica. Never once did we feel unsafe. Due to are 5 day stay we did not venture out or do tours since we just wanted an R&R this time. However I would not hesitate to explore The area and beyond. Just use common sense. We only went out once to a local restaurant that was suggested here on TripAdvisor (we found a hidden gem). It was a short 2 mile taxi ride. It was well worth it. The owner insisted on driving us back to our hotel. She was very sweet. The other cons is the need for more loungers and chairs for guests for both pool and beach. They were also extremely heavy to move but the staff did help move as needed. Another negative was the barking dogs at night. Not sure what if anything can be done about that??? Still with these few things, it was a fantastic time & very relaxing. The weather was very nice too. Just what my family of three needed! One other suggestion for guests is to pack water shoes in which we did. They are very much needed with the rocky & unleveled ocean floor there. There are many craters (holes). I did scrape my knee twice but not severely. You must walk slow and very carefully getting in & out of the water. We would return here for sure and maybe even get a beach front cassata or ocean view room but honestly the garden was full of lush palms & just fine.
Beautiful resort with excellent food. Walked everyday on the beach right from the room. Rocky beach in front but you can find nice say places along the way to swim not far from the resort. Exercise room and great beach restaurant! Quiet and perfect for relaxation.
This was our second stay at this hotel. Our first was excellent. But this one was extraordinary. The staff was so accommodating. The food was well worth the all-inclusive fee. If you enjoy a private, entertaining resort without the big crowds on the beach this resort is for you. This year they had added yoga on the deck, water Zumba, cooking class, mohito-making and a massage spa. Many of the staff have been there for years. We love seeing them on our return trips. Hello to Roberto, Manny, Emanuel and Rojelio. Thank you for your friendship and exceptional service this year. You are all the best. We look forward to the next time.
I have been here 4 times. I love this place! I am looking forward to the new changes that are coming. It is a very rustic, not to fancy but great food. The beach has lots of chairs and fair distance apart. The waiters are great at serving you cold drinks and almost anything you want. The few things that I was a little frustrated about this trip, was the elegance at the evening meal, they no longer put white table cloths on the tables , so it felt more cafeteria style and you didn't feel the need to dress up. And the food seemed to arrive warm to almost cold. Coffee in the morning was not hot either. I hope they get back on track soon , because it is the perfect couples get away. Love the jacuzzi, that provides wonderful evening entertainment since this are no shows, just you and your love gazing at the stars talking , and having that romantic time together that you were dreaming about. The massage therapist matched the prices on the beach $30 US for an hour.....amazing!
I stayed here in JANUARY and am still disputing with my credit card company to get the money back that la Reve owes me. This is a terrible place to stay with shady staff, who will literally steal you money. We arranged airport transportation through the hotel which they charged me for months in advance when booked, upon arriving to mexico we waited an hour in the heat with our bags and no driver to pick us up. After calling the hotel many times and having them lie to us that someone was on the way, they admitted they had forgotten to book a car and we had to pay out of pocket for a separate more expensive ride to the hotel, la reve said they would refund the original $210 paid, and I trusted them, however they still have not returned my money and have ignored my emails and provided FALSE information to my credit card company to make charges look valid. Very scary situation and would not deal with this terrible business. It is also unsafe at the hotel as they do not have enough safe keys for all the room so we did not have a safe to use the entire time. Management here is terrible and will steal from you.
Initial impressions upon our arrival did not give justice to Le Reve, but quickly we grew to love this boutique hotel with just 28 rooms. If it's luxury you want then you maybe better off staying at one of the larger Hotels along the coastline, but you won't get the personal service that Le Reve offers. In particular the waiting staff are in the main friendly and mostly efficient. Special mention must go to Freddy, Eduardo and Rudolfo. However the unsung hero is Jesus who everyday works on his own sweeping the outside pool area, cleaning the windows of the restaurant and the poolside furniture, This he does with love and dedication! The rooms are simple (ours was a garden view room with a nice view of the pool) and could probably do with a refurbishment and some extra furniture rather than just a bed, tv and bedside tables. Also the furniture on the balcony is very inappropriate and uncomfortable. Food in the restaurant is of a high standard but barely hot by the time it is served. Also the environment is very sterile and feels more like a cafeteria which we did not like. Food at the pool bar was very good. You can order from the restaurant or the pool bar menu. But there is limited seating and umbrellas would provide welcome shade. There was an excellent selection of drinks in the all inclusive. A taxi to Playa del Carmen took us 30 minutes on the 3 occasions we ventured out. This was further than we expected. We also found it far bigger and more commercialised that we expected. We had a good meal at Oh La La which you have to book. Otherwise we did not really like it there. So, we spent most evenings eating in the Hotel restaurant and as there is no entertainment or anywhere you can walk to we were in bed by 9.30pm. So it turned out to be a relaxing holiday, but an enjoyable one. Finally, the beach area for the Hotel is spacious with beds spread well apart (unlike those further up the beach at the larger hotels where everyone was on top of each other). The sand is lovely, there is plenty of shade from palm trees, but the sea was a disappointment, It is rocky and also when we were there every morning huge quantities of seaweed were washed up on the shore. This is not just at the Le Reve beach but all around this coast line. Every morning there are men trying to clean it up, which they then bury in the sand, but it is a helpless task and put us off going in the sea which was a shame. But not the Hotel's fault I must add.
- Free parking
- Onsite dining
- Outdoor pool
Located within 2 miles (3 km) of Grand Coral Golf Riviera Maya, Le Reve Hotel & Spa places you within a few miles (5 km) of 28 de Julio Square. This 4-star hotel has 28 guestrooms and offers conveniences like a restaurant, a winery, and an outdoor pool. It's on the beach and also close to El Camaleon Golf Club and Punta Esmeralda Beach.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is available for a fee.
All 28 air-conditioned rooms provide free weekday newspapers, free bottled water, and safes. Guests can enjoy WiFi and LED TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with down comforters ensure a restful night. In-room massages are available, and rooms also include phones.
At Le Reve Hotel & Spa, guests enjoy a winery, an outdoor pool, and a fitness center. There's free parking, and an airport shuttle (available on request) for MXN 3045 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include WiFi in public areas, express check-in, and express check-out.
Reviews from Trip Advisor
85.0% of guests recommend this hotelTotal of 888 reviews