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Best Western Expo Hotel

4.0 out of 5.0

Recent guest reviews

Rooms are nothing special, windows can't be opened, furniture weared out. Breakfast is very poor for this hotel class. I think this is one of the hotels where you can expect the unexpected... The best part is personnel, always smiling and ready to help.

Need renovation for sure. I stayed many BW hotels but never like this. All the staff have goodwill but not capable to manage. Left my shirt for laundry but was received back with irremovable spots and totally ruined. And didn't even try to fix. Complimentary water and hot drinks were not refreshed for 3 days only couple of hours before we left. Rooms need to be renovated, especially carpets. Receptionist Lyubomir and waiter Petar were great and very helpful.

I had a great stay at best Western hotel Expo. Friendly staff excellent service and great location. I will stay again there if I have a trip to Sofia. Metro station is just a hundred meters from the hotel.

To many “but” around. Nice building but too small windows which you can not open, rooms are dim during the day and just a few lights to turn on when evening comes. My room could be called reasonably clean if someone living there before was not cutting his nails on the carpet or cleaner did her job properly. Bed is lower than you would like it to be and it’s quit stiff. No paper tissues in the bathroom. Ok breakfast, good airport transportation. This time to be called more like “But Western”

Heating system not working at all, just noisy. They gave me a noisy portable heater for the night. Ventilation system on the roof and water pooring in the walls can be heard. Matresses are curved and uncomfortable. Please see the pic of the heater that a 4 star hotel gives for the 1st night. Absolutly unbelievable!

Very good accommodation. Everything clean a well prepared. Only problem in the night from Saturday to Sunday because of party in the next building. Drums all the night. Bonus early fly breakfast from 4 a.m.

Stayed put here and attended office across the road. What better can happen to a lazy guy? Breakfast was decent and so was the choice of meal and dessert for dinner. They also obliged us with early mini breakfast and free airport drop.

This is a modern, decent hotel right next to the Sofia Expo, so can’t beat the location if you’re working there for a few days. Some nice features including the external elevators, providing great views of the mountains (although they only fit 4 people in, so sometimes delays at busy times...). The restaurant & breakfast buffet fine, but the hotel lacks a decent bar area for the evenings - the lobby doesn’t work that well for this, in my view. Rooms fine, but the bed wasn’t...too low, mattress too thin - felt like a camp-bed...could do with an upgrade here, I think...

Apart from the fact there is nothing around this hotel except the expo centre itself, my rating is also based on the overall upkeep of the hotel. I wouldn't give it 4*. Negatives: On a motorway with nothing around. Restaurant has a poor menu. Bar is not even open. Room smelled very badly of stale smoke, as did bath robe which should have smelt clean. Mould on the ceiling above shower. Poor wifi connection. I did get a free upgrade upon checking in... So I wonder what the standard rooms are like!! :( :( Positives: Good selection of breakfast, friendly staff, handy for the expo.

Rooms were very poorly lit, WiFi was horrible, breakfast was good but the exact same thing. The food was cold. The staff was friendly and willing to help with recommendations and calling for a taxi. The hotel was clean and the staff would get whatever amenities that were needed quickly

bul. Tsarigradsko shose 149 Sofia

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Best Western Expo Hotel places you next to Inter Expo and Congress Center and within a 3 miles (5 km) of European Trade Centre. This 99-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's near the airport and also near Megapark and Armeets Arena.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning off right with buffet breakfast served for a fee.


Rooms

All 99 soundproofed accommodations feature living rooms. TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and free local calls are other standard amenities.


Property features

Guests staying at Best Western Expo Hotel enjoy a fitness center, a sauna, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for BGN 19 per person one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include 5 meeting rooms, a conference center, and a 24-hour business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

71.0% of guests recommend this hotel

Total of 222 reviews