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Intown Suites Smyrna

2.0 out of 5.0

Recent guest reviews

Not bad for the area. I only stayed one night. I have stayed at other In Town Suites before and this one isn't as updated as some others but it's not horribly old either. It was pretty peaceful. The management was cordial and check in went fine. The water was off when I first got there but then got turned on about an hour later. The location is great...near 285 and if you want to go to the airport it's a straight shot.

Not bad for the price. Office personnel is only available from 11am to 7pm Monday thru Saturday tho so that kind of sucked but otherwise was ok for the price. There are tenants who live there so there are kids running around late at night and jumping around that kept me up half the night 2 nights in a row but stayed there a week and didn't have much other trouble or nuisance.

Prefer to stay in hotels with more frequent cleaning and complementary lotion would help - in case I forget mine.

Bed comfortable, TV very old, Bathroom adequate. Towels adequate. Wi-Fi as promised. No safe. Room size fine for 2 people. No smoking as promised. Very convenient location for those traveling from the north on I-75. Freezer space tiny. Clean but not immaculate. Good buy for the money.

After a long day of driving, we arrived to find that the hotel management had "lost" our reservation. After showing the paperwork, they tried to put us in a queen room rather than the double our pre-paid reservation specified. We had to return to the front desk and move to a double. During the course of the evening we realized that the room was very dirty. Hairballs and dustbunnies in the kitchen area and a lot of unvacuumed dirt in the bathroom. The carpet had burns. Compared to other hotels in this price range, there are much cleaner places to stay in our experience. We would not recommend this hotel to anyone, nor will we stay there again.

I was in Smyrna, GA for my goddaughter's HS graduation. I love the Motel. The room was nice and cool. I turn off the AC but the room stay cold all night. I eventually had to turn on the heat for a while to get comfortable. And the housekeeping did not make up the bed after I left for the day. I believe they did leave me new towels. I was disappointed about that one things only. Overall it was a nice Motel.

The staff was exceptionally friendly and helpful. The room was clean, quiet, and comfortable. Clean towels are provided every other day or upon request as stated in the room. Glad someone is not wasting money and earths resources by not over washing stuff. The location was perfect, just off the highway. About a 20 min drive to downtown Atlanta. Also 20 min drive to Atlanta Airport. Hotel offers extended stay option as well so not a bad place. No, its not the Grand Hilton but for the price, it's just fine.

The hotel is in a good location(accessible to the freeways). The staff is really nice and provided excellent customer service. The hotel is quiet and it's a good deal for the price. Although the rooms are not that large, we still had enough space to be comfortable. The only thing that I didnt like was that housekeeping never came to service the room and I was there for a week;however,they did provide us with clean towels. Overall, I would recommend this hotel.

My flight arrived at 12:15AM and I made it to the hotel around 1AM. A sign on the door said to ring the buzzer after 11PM, which I did many many times. I also called their phone and could hear it ringing while I was ringing the buzzer (and pounding on the door). Finally I went to the Comfort Inn right next door and asked the clerk (who was on duty) about their neighbor Sun Suites. The lady told me the clerk goes home at 11PM. So much for late check in. I stayed at a Comfort Inn nearby in Sandy Springs which had very nice rooms, good rates, and staff on duty 24/7.

Linen looked dirty and bathrooms didn't look so great but it was ok for the price and having the microwave and kitchen area was nice. The staff was grrreeaaat. Very helpgul and friendly.

It was nice, staff was friendly and helpful. It was nice having the small kitchen when needed.

We were given a room on the 3rd floor and upon entry the room was heavy with the smell of cigarette smoke. The carpets were stained and sticky. The beds looked like they had been laid in and had not been changed in a while. There were guests that whistled and shouted out at us when we were going to our car to get our bags. We asked for a different room and was given one below a group of guys that were drinking and smoking what didn't smell like a cigarette. We went into the office (there is no lobby and the office closes at 11pm with no overnight attendant) and told the gal we would not be able to stay the night and gave back the door key and left. [...] I would never recommend this hotel to anyone except drunken bums who would feel right at home.

The hotel was clean, but one of the staff member lead me to believe we were in a good location close to everything, this was not the case.

We just stayed there a night to go to an amusement park the next day. It was nice experience

room was great and clean great location plus it had iron in room with the board just bring starch!!!!

Do to the economy we were on a tight budget for our anniversary trip this year. We were hesitant about booking this hotel because the price was SO LOW, but did it anyway to save some money. WOW I AM SO HAPPY WE DID!!! For the price, you can't get any better!! The room was clean, the staff was awesome, the neighbors were quiet. We were 2 miles away from 6 Flags, our main attraction; and I think like 15 minutes away from the Coca-Cola Factory and the Aquarium. I would DEFINITELY go back if I found myself in Atlanta again! It is not a 5 star hotel, and their bed surely made me miss mine at home...but I would go again. Great for couples who aren't spending a lot of time in their rooms, and on a budget. Just make sure you make it there before the office closes, because we didn't know, and almost missed them. That would of changed my review just a little LOL!

The hotel staff were friendly. However, the rooms were not the cleanest I've seen. The bathroom, especially, was less than spotless. There was also an odor about the whole suite. It smelled stale and like something had died in there.

I stayed there for the Bronner Bros. Hair Show, so it was a short drive to downtown. Very quiet area and the staff was very friendly. Rooms were very clean and I didn't need to run to Wal-Mart b/c the room had all the ammenities I needed. Although, we had to search to find good restuarants we were use to back home, I didn't mind the walk or drive. I would use the Sun Suites again for my trip.

Aquarium,Coke center only 20 minutes away,in down town Atlanta.Malls galore..fast food restraunts in walking distance. liked the convience of microwave,fridg,stove, table and chairs,dishes in suite, when our eyes were bigger than our stomachs

The one thing that was wrong with our stay was that they did not have the room type I booked available which meant a member of our group had to sleep in the floor. They did give us some blankets to use but that was the only option that was given to us.

3000 Highlands Pkwy Se Smyrna GA

Hotel highlights

  • Free parking
  • WiFi in rooms and public areas (fees apply)
  • Laundry facilities

Intown Suites Smyrna places you within a 10-minute drive of Cumberland Mall and Cobb Galleria Centre. Each of the 125 rooms at this motel includes a kitchen, a refrigerator, and a microwave. Centennial Olympic Park and Piedmont Hospital are also within a 20-minute drive of this Smyrna motel.


Rooms

The 125 air-conditioned rooms feature kitchens with refrigerators and microwaves. TVs come with cable channels, and WiFi keeps guests connected. Rooms also include free local calls. Weekly housekeeping is available.


Property features

At Intown Suites Smyrna, guests have access to WiFi in public areas, express check-out, and laundry facilities. You can put free parking to good use if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing.

Room options

Suite, 1 Queen Bed

Queen 1 | Sleeps 2

Suite, 2 Double Beds

Full 2 | Sleeps 4

Studio, 2 Double Beds

Full 2 | Sleeps 4

Studio, 2 Double Beds, Accessible

Full 2 | Sleeps 4

Guest reviews for Intown Suites Smyrna

Everyone (2) Couples (4) Business (5) Family (4) Other (4) Friends (3)
4

decent extended stay

Everyone

Not bad for the area. I only stayed one night. I have stayed at other In Town Suites before and this one isn't as updated as some others but it's not horribly old either. It was pretty peaceful. The management was cordial and check in went fine. The water was off when I first got there but then got turned on about an hour later. The location is great...near 285 and if you want to go to the airport it's a straight shot.

By on Mar 28, 2017

3

ok for the price

Everyone

Not bad for the price. Office personnel is only available from 11am to 7pm Monday thru Saturday tho so that kind of sucked but otherwise was ok for the price. There are tenants who live there so there are kids running around late at night and jumping around that kept me up half the night 2 nights in a row but stayed there a week and didn't have much other trouble or nuisance.

By , from Smyrna, GA on Dec 1, 2016

3

ok place to stay

Singles

Prefer to stay in hotels with more frequent cleaning and complementary lotion would help - in case I forget mine.

By on Sep 8, 2012

2

low price, decent stay, nothing great.

Couples

Bed comfortable, TV very old, Bathroom adequate. Towels adequate. Wi-Fi as promised. No safe. Room size fine for 2 people. No smoking as promised. Very convenient location for those traveling from the north on I-75. Freezer space tiny. Clean but not immaculate. Good buy for the money.

By on Mar 19, 2012

1

sun suites of smyrna

Couples

After a long day of driving, we arrived to find that the hotel management had "lost" our reservation. After showing the paperwork, they tried to put us in a queen room rather than the double our pre-paid reservation specified. We had to return to the front desk and move to a double. During the course of the evening we realized that the room was very dirty. Hairballs and dustbunnies in the kitchen area and a lot of unvacuumed dirt in the bathroom. The carpet had burns. Compared to other hotels in this price range, there are much cleaner places to stay in our experience. We would not recommend this hotel to anyone, nor will we stay there again.

By on Jul 5, 2011

2

"the ok motel"

Singles

I was in Smyrna, GA for my goddaughter's HS graduation. I love the Motel. The room was nice and cool. I turn off the AC but the room stay cold all night. I eventually had to turn on the heat for a while to get comfortable. And the housekeeping did not make up the bed after I left for the day. I believe they did leave me new towels. I was disappointed about that one things only. Overall it was a nice Motel.

By on May 30, 2011

4

enjoyed my stay

Singles

The staff was exceptionally friendly and helpful. The room was clean, quiet, and comfortable. Clean towels are provided every other day or upon request as stated in the room. Glad someone is not wasting money and earths resources by not over washing stuff. The location was perfect, just off the highway. About a 20 min drive to downtown Atlanta. Also 20 min drive to Atlanta Airport. Hotel offers extended stay option as well so not a bad place. No, its not the Grand Hilton but for the price, it's just fine.

By on Mar 29, 2011

4

good room for the price

Singles

The hotel is in a good location(accessible to the freeways). The staff is really nice and provided excellent customer service. The hotel is quiet and it's a good deal for the price. Although the rooms are not that large, we still had enough space to be comfortable. The only thing that I didnt like was that housekeeping never came to service the room and I was there for a week;however,they did provide us with clean towels. Overall, I would recommend this hotel.

By on Sep 26, 2010

1

don't show up late!!!

BusinessTravelers

My flight arrived at 12:15AM and I made it to the hotel around 1AM. A sign on the door said to ring the buzzer after 11PM, which I did many many times. I also called their phone and could hear it ringing while I was ringing the buzzer (and pounding on the door). Finally I went to the Comfort Inn right next door and asked the clerk (who was on duty) about their neighbor Sun Suites. The lady told me the clerk goes home at 11PM. So much for late check in. I stayed at a Comfort Inn nearby in Sandy Springs which had very nice rooms, good rates, and staff on duty 24/7.

By on Aug 28, 2010

3

you get whatcha pay for

GetawayWithFriends

Linen looked dirty and bathrooms didn't look so great but it was ok for the price and having the microwave and kitchen area was nice. The staff was grrreeaaat. Very helpgul and friendly.

By on Aug 9, 2010