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Baymont Inn and Suites Smyrna/Atlanta Northwest

2.0 out of 5.0

Recent guest reviews

Do not recommend! Breakfast consisted of muffins and a loaf of bread. Pillows had hair on them. Bathroom light timer was broken so the bathroom light was on all night. There was a hair net found behind our coffee maker which is disgusting. Trash cans through the property were overflowed with trash. The whole building smelled moldy. Worst stay in a hotel ever

Stayed with my 2 children, mother, and my husband. I found an old flip flop and bottle of body spray under the chair in the corner. There were stains on the sheets and pillow cases.... don't believe they were washed at all! It was as if there was "dew" on everything! All of our belongings were soaking wet. There was an OLD smell that didn't go away after lysoling the entire room..... the staff wanted us to transfer rooms, it smelled the same, I got a refund for the remaining days paid for and went elsewhere! Only good thing is that the older gentleman working the day we arrived was nice & helpful! We tried to eat the breakfast, nothing left but 2 muffins and 2 bagels........ The manager did a walk through, and was satisfied that there was nothing left for us to eat, she didn't speak or offer to fill anything up. WOULD NOT GO BACK!!!!!

Hello sir or name, My stay at the Baymont was the worse hotel I have ever stayed in and I was embarrassed because I had guests with me. The rooms were not clean. There was hair in the beds, in the refrigerator, and on the toilet. Also, there was someone's bikini suite left on the back of the door. I feel that I should be reimbursed for the stay. I spent over $500 dollars for this and the continental breakfast was not what I expected. I looked up this hotel and it was supposed to be a 4/5 star and it was not. There was so much chlorine in the pool that my guest eyes and skin was burning so they did not get in it again. I also think it is rude when the front desk people talk in their language in front of you when you are getting your funds together to pay. I will never stay at this place again. I had to buy cleaning supplies to make it better for my guest and myself.

My trip was basically one night and for the price the room was average. The location was great close to restaurants and easy access to the highway.

We were going to a baseball game and got a room here on the recommendation of Expedia. The location was fine but this hotel is really a dump. It looks fine from the outside. The room was not clean, smelled of mold, mildew and strong pine disinfectant trying to cover up the bad smells. Toys from a previous guest were left in the room. The breakfast room was not clean and certainly under stocked. The posted closing time for breakfast was 9 am, we were there well before that time, finding the coffee urn empty, the waffle mix empty, 1/2 the cereal dispensers empty, a few other items were available, but stale muffins, 3 packets of instant oatmeal, white sandwich bread in the wrapper and one prepackaged breakfast pastry were not tempting. I wouldn't stay here again nor would I ever recommend it to anyone.

This place was awful! From service to it being filthy To rude! I had to literally empty my trash out, take it to the front desk place it on the counter for them. The baby has stained the sheet with bm I asked for my sheet To Be replaced 2 hours later it still hadn't been taken care of! I went to the front desk again he the clerk said room service was gone already. I offered to replace it myself he said he didn't have any extra sheets! I then told him he should've taken the sheet when I reported it to wash and he was very rude! He finally went to the laundry room and got me a sheet which I had to replace myself! Room service would still walk in our room after they knocked and I told them to come back later, they insisted in coming in to remove trash, I had to ask for toilet paper and towels after they wouldn't replace. Front office wanted me to go back to the room get dirty towels so they could give me replacements! Room wAs dirty From stained walls to hair in tub! Breakfast area was dirty and never stocked! Had to ask for more pancake syrup at 8:15am and plates! My family and I have always gone through booking.com and had never experienced this! This hotel needs to be removed from booking!

The bed linens were stained. Staff was rude. There were no plates for waffles. No selection of fruits for breakfast and bananas looked old. Benefits: it was close to my meeting.

The hallway and exterior of the building was not clean. The room smelled cleaned and looked cleaned when we arrived. The sink had hair in it. The sheets had hair on the and the towels had hair on them.

The motel was horrible. Room was filthy, furniture stained and had to think twice before using the restroom. Should be torn down and rebuilt. I cannot believe this is called a Wyndham property. Someone from corporate should evaluate this dive.

The pool was not heated and the lady at the front desk was very rude. She observed what was being eaten and breakfast and questioned what you ate. The pool service was terrible and well kept, bugs in the pool and not very nice to the kids or me.

5130 South Cobb Drive Smyrna GA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Baymont Inn and Suites Smyrna/Atlanta Northwest places you within a 10-minute drive of Cumberland Mall and Cobb Galleria Centre. This motel has 60 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Centennial Olympic Park and Piedmont Hospital are also within a 20-minute drive of this Smyrna motel.


Dining

Start your day off right with a free continental breakfast.


Rooms

The 60 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and ironing boards. TVs come with cable channels, and free WiFi keeps guests connected. Desks and free toiletries are other standard amenities.


Property features

Guests of Baymont Inn and Suites Smyrna/Atlanta Northwest have access to an indoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Double Room, 2 Double Beds

Full 2 | Sleeps 4

Double Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

30% of guests recommend this hotel

Total of 156 reviews