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Holiday Inn Express & Suites Empire Mall

2.5 out of 5.0

Recent guest reviews

I've stayed at many hotels and numerous Holiday Inns but I have never had a hotel that ran out of hot water. We had to take cold showers. When I told the clerk before we left it didn't appear that they even cared. Also, the exercise room was filthy. It had food wrappers all over the equipment and floor and huge dust bunnies on the floor. It was disgusting. Very disappointed with this location. The staff the first day were nice but the staff the second day were not so good.

Very poor wireless internet service The room was very nice with a firm bed Breakfast ended at 930 on a weekend which we felt was too early. When we got there at 920 they were out of bacon, boiled eggs which they never replenished. They only had one staff person in the breakfast room and she was obviously frazzled!

Great hotel. Clean. Friendly staff. Quiet inside. Good location surrounded by plenty of restaurants and shopping options. We only stayed 2 nights but they were very pleasant.

Everything neat, clean, and staff very friendly. Went to Sioux Falls the night before a doctor appointment as the weatherman said 8 of snow coming. After my app't the next day, we checked back in for another night as the roads were too bad to go home (80 miles). We have stayed here several other times, and will stay again. Convenient location near mall and restaurants.

The hotel was clean, the staff helpful, and the breakfast awesome! We will stay at this hotel again!

Overall the experience was great. Check-n was smooth, rooms were clean, WiFi was a bit slow, breakfast was awesome. Have stayed before and will stay again.

This hotel has everything all for a great price. The breakfast was amazing.

My wife booked this hotel as we were approaching town. Easy to find, friendly staff, restaurants near by. would definitely stay again.

good clean room, good breakfast and quiet. I would stay again

Fantastic family getaway Yes! I would recommend this hotel to a friend.

My kids enjoyed the pancakes that came out on the little conveyer belt!

From the moment of checkin, to the friendly and experienced staff to the location and quality of our room, we were delighted we elected to stay over night here in Sioux Falls rather than make the night winter's drive 60 miles north to our home. The price was very reasonable and this hotel is TOTALLY IMMACULATE !! And there was no evidence of prior smoking anywhere on the property.

Very good Stay Clean room Clean pool Staff was also very attentive continental breakfast very good.

The hotel was close to the mall and other shopping we planned to do. The room was very nice and clean. i would recommend this hotel and would stay here again.

Was a great weekend, room was perfect. Didn't have a minifridge, but was just perfect size.

From the moment we arrived, the staff was extremely friendly and helpful. Check in was easy, the room was clean and comfortable, and the morning breakfast included a good selection. The hotel was easy to find and close to the areas we needed to be near.

The hotel is in a great location right off the main road and freeway. Even though it is located next to these main roads, the hotel rooms are very quiet. The staff was very helpful and nice. The free breakfast had a very good variety and the food is good.

We had a good time at the hotel, the kids had fun in the pool and the room was good for our family of 6. My only gripe was that they wouldn't give us a later check-out time. So we had to get ready for the funeral 4 hours before it started and try to keep 4 kids clean for those 4 hours was tough. It would have been nice if we could have checked out later.

Hotel was clean, staff very friendly and accomodating. Hot breakfast a nice feature.

I loved the layout of this room. The pseudo-separation of the sleeping and office areas made the room feel much bigger. Best of all, the room was spotless!

2501 S Shirley Ave Sioux Falls SD

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located within a mile (2 km) of Empire Mall, Holiday Inn Express & Suites Empire Mall is within 2 miles (3 km) of The Outdoor Campus. This hotel has 117 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. Also nearby are Sertoma Butterfly House and Augustana College.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6 AM to 9:30 AM. Satisfy your hunger from the comfort of your room with room service.


Rooms

All of Holiday Inn Express & Suites Empire Mall's 117 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and video-game consoles are other standard amenities.


Property features

Guests staying at Holiday Inn Express & Suites Empire Mall enjoy an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle during limited hours. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, 3 meeting rooms, and conference space.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Business Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Suite, 1 Bedroom, Non Smoking

King 1 | Queen 1 | Sleeps 3

Guest reviews for Holiday Inn Express & Suites Empire Mall

Everyone (2) Couples (6) Business (5) Family (19) Friends (3) Other (1)
2

no hot water and extremely dirty exercise room

Everyone

I've stayed at many hotels and numerous Holiday Inns but I have never had a hotel that ran out of hot water. We had to take cold showers. When I told the clerk before we left it didn't appear that they even cared. Also, the exercise room was filthy. It had food wrappers all over the equipment and floor and huge dust bunnies on the floor. It was disgusting. Very disappointed with this location. The staff the first day were nice but the staff the second day were not so good.

By , from ND on Jan 16, 2017

4

nice hotel with some internet and breakfast issues

Everyone

Very poor wireless internet service The room was very nice with a firm bed Breakfast ended at 930 on a weekend which we felt was too early. When we got there at 920 they were out of bacon, boiled eggs which they never replenished. They only had one staff person in the breakfast room and she was obviously frazzled!

By on Aug 1, 2016

4

quick friends trip

GetawayWithFriends

Great hotel. Clean. Friendly staff. Quiet inside. Good location surrounded by plenty of restaurants and shopping options. We only stayed 2 nights but they were very pleasant.

By on Dec 16, 2015

5

booked one night and then stayed a second night.

Couples

Everything neat, clean, and staff very friendly. Went to Sioux Falls the night before a doctor appointment as the weatherman said 8 of snow coming. After my app't the next day, we checked back in for another night as the roads were too bad to go home (80 miles). We have stayed here several other times, and will stay again. Convenient location near mall and restaurants.

By on Dec 2, 2015

5

family event.

Families

The hotel was clean, the staff helpful, and the breakfast awesome! We will stay at this hotel again!

By on Aug 25, 2015

4

visiting family

Families

Overall the experience was great. Check-n was smooth, rooms were clean, WiFi was a bit slow, breakfast was awesome. Have stayed before and will stay again.

By on Sep 29, 2014

5

amazing hotel

Families

This hotel has everything all for a great price. The breakfast was amazing.

By on Sep 21, 2014

5

great last minute booking

Families

My wife booked this hotel as we were approaching town. Easy to find, friendly staff, restaurants near by. would definitely stay again.

By on Jul 27, 2014

4

good stay

BusinessTravelers

good clean room, good breakfast and quiet. I would stay again

By on Jul 12, 2014

4

fantastic family getaway

BusinessTravelers

Fantastic family getaway Yes! I would recommend this hotel to a friend.

By on Jun 20, 2014