Fairfield Inn by Marriott Sioux City2.5 out of 5.0
Recent guest reviews
With the hotel industry apparently in a property updating phase (judging by my travel experiences-for what they're worth), I was disappointed to see the Sioux City Fairfield Inn rooms in clear need of freshening. The cleanliness of the hotel, the excellent and friendly staff, and nice breakfast kept the hotel from getting a two-circle rating. You see the need for one update when you approach the hotel-the front doors don't open automatically. Not fun when you're burdened with luggage or trying to go in or out with the luggage cart. Check-in was a breeze. My room was small (so small that the armchair in the corner kept a nightstand's drawers from fully opening), but clean and well-appointed. Unfortunately, the first thing I noticed was an enclosed wire channel on the wall that had come apart in places and was held in place by some prominent unpainted screws. Walking further into the room I was glad to see my initial disappointment dissipate at the sight of walls that appeared to be recently painted in a pleasing way. I also spotted additional outlets that had been added for the ubiquitous electronic gadgets that myself and an increasing number of others carry when on the road. Sadly, my delight was short lived when my eyes were drawn to the sight of the worn armchair. A quick scan of the other furniture found in to be in fair condition. It was then I saw what shouted to me that the room needed updating: the obviously loose carpet. It needed some serious and immediate stretching. Sleep told me more. The mattress had seen its best days already. I just sank into it and the lack of support didn't agree well with my back at all. This may not seem like a very favorable review, but the wonderful service and the cleanliness of the room and public areas more than made up for the mainly cosmetic deficiencies. It's harder to get and maintain good management and staff than it is to rehab facilities. It will be the people that win this hotel a four circle rating or better when the facilities are brought up to speed.
We didn't know what to expect when we booked this hotel based on the reviews. But I can tell you that even though this is an older hotel, what we found was a clean well maintained facility with helpful and friendly staff. Yes, the carpet, beds, bathrooms, and decor could be updated. But when that happens in one way or another I wonder if it will still be the value it is today. The wifi was good for our purposes and the hotel wasn't noisy or have odd odors. We found our room to be clean and tidy. We had a good nights rest and found the bathroom to be in good working order when we got ready the next morning. The only functional issue I had was that the sink faucet was a little on the tiny side and you practically had to put your hands up against the sink to get them wet. But all in all this was very effective lodging for the money. Breakfast was a surprise. There were main options for us (We are Vegetarians and my wife is gluten intolerant). Scrambled Eggs, Cheese Omelets. Fruit, skim milk, yogurt, hard boiled eggs, and finally a bagel and oatmeal (for me :) ). See the pictures related to this review. Were really glad that we ended up here and would be happy to stay again.
This Fairfield is located about 5 miles from downtown and is easily accessible via freeways. Is is standard older-school Fairfield and does not appear to have been renovated anytime in the recent past, and overall just seems to be cramped facility. The lobby and breakfast area are tiny and I don't believe there is an onsite fitness center (you can get passes to Anytime Fitness though). The room is small too and again, just kind of sterile. The bed was super comfortable. Also, the check-in lady was friendly and helpful. Overall, a nice enough place to crash for the night. I thought the Hilton Garden Inn, which is on the riverfront, seemed like a much nicer place to be.
This hotel served our needs for the short time we were in it. It is kind of dated, our room was a smaller one, but it was clean and served our purpose. We were right by the elevator which was no problem. The check in staff and morning staff were very friendly and accommodating. Breakfast options were good although the bananas needed to be replaced.
Excellent Bed Staff Super Super Friendly an Definitely stay here again great job! Room was very clean An looked very home like an the big comfortable chair was awesome to have in the room to be able to sit in!!
The staff is very friendly but the hotel lacks of an update and the building is just a little bit old for my taste. The beds aren't very comfortable to be honest. The lobby and the indoor pool look really nice and there are plenty of nice restaurants around.
The staff was very kind and welcoming, Kayla was very accommodating and did an excellent job. She went above and beyond when they found an item we forgot and secured it until we were able to return. Very impressed with the level of service, cleanliness of the room and convenient location. We will definitely stay at this Fairfield Inn again!
We have had a very pleasant stay. Nice room. Comfortable beds. Good breakfast. But it was the entire staff that helped make this an enjoyable experience for us. From the front desk to the lady overseeing breakfast to housekeeping-all friendly and pleasant. We would happily recommend this Fairfield.
There were multiple issues trying to check in only because we prepaid 3rd party and the information was not correct at the front desk when it came to payment. This was NOT the hotel's fault. They did everything in their power to try to rectify it so we could check in. Unfortunately I ended up having to pay in order to get the room. However, in the morning the General Mgr. was very emphatic to our situation and she wanted to make it right so she had made some phone calls and corrected it for us and revered the charge and was able to process the 3rd party payment. This took such a load off our minds as she went above and beyond to correct our situation. The room was clean, although the finishings (ie bathroom facets) were showing their age and could use some updating. Other than that the room was clean though. Breakfast coffee was warm and the food was hot and cold choices which did the trick for getting something in the stomach to start the day. It was obvious that there were travelers that had stayed there on more than one occasion and were greeted by their names and asking personal questions. This shows how family is a part of their philosophy and now I see why the GM went and corrected the payment information. I will stay here in a second if I ever go through Sioux City. Plus it is within walking distance of multiple chain restaurants and appears to be a safe neighborhood. Thank you to the staff for being so focused on customer service!
Room was clean. Bed was comfy. The TV worked. That's usually all I ask for when it comes to staying for business. Staff was alright, nothing to write home about. They also had assumed I had checked out before the check out time and had moved all of their maintenance equipment into the room before I came back from a business meeting. It didn't bother me but I could see that bothering someone else. Just a case of double checking if you have guests that stayed in the room the night before.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Fairfield Inn by Marriott Sioux City places you within a 10-minute drive of Tyson Event Center and Sioux City Art Center. This 62-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. Near the airport, the hotel is also within a 15-minute drive of Sergeant Floyd River Museum and Welcome Center and Sioux City Convention Center.
Free continental breakfast is included with your stay.
The 62 rooms are air-conditioned and have an array of amenities, including MP3 docks, coffee makers, and free newspapers. Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free local calls, ironing boards, and desks are also standard.
Guests of Fairfield Inn by Marriott Sioux City enjoy an indoor pool, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and tours/tickets. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 100 reviews