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Shangri-La Hotel Singapore

5.0 out of 5.0

Recent guest reviews

Dedicated staff with beautifully newly refurbished rooms. Wish to stay longer next time. Spacious suite and attentive staff in club lounge & reception counter. Convenient shuttle service to my favourite Takashimaya!

The room is one of the best I ever stayed. The service was swift upon checking in. The bell boy will introduce to you (he would ask if you need introduction, do say Yes) the many surprises about the room including the hidden amenities. If you need to work inside the room instead of going to dine in the restaurant, the dine-in service is absolutely great and the price is quite reasonable for a 5-star hotel. I also love the cocktail bar at the lobby level. Highly recommended for business travel or for couples.

Wow- What an amazing hotel experience! Sharp, sleek, luxurious... i didn't want to leave! Fantastic room, great service, friendly and professional. Enjoyed every second of being there, the whole stay was fantastic. One slight, tiny thing, was our bathroom smelt a bit musty! The pool and gardens are just stunning. Great location! Highly recommend!

We stayed in the Tower wing in interconnecting rooms with our children 13 and 15 years old with Horizon Club access. Whilst the rooms were a little on the smaller size (although very well designed), the hotel is absolutely stunning!! The service is amazing! The Horizon Club facilities were the best we've ever experienced. The Club was spacious, the staff were so genuine and welcoming and the food was delicious. The whole property is spotless and so beautifully decorated with amazing sculptures and lots of greenery and flowers. There is always someone there to help you if you need it. The pool area was large enough and felt like a lovely oasis in busy Singapore. Lots of food choices and even a coffee bar for snacks. We actually extended our stay by a couple of days as we didn't want to leave. This is a such a beautiful hotel.

My wife and I have just finished a short one-night staycation at the renovated Shangri-La, where we had a great time. The renovations look good, although we do miss the orchids in the lobby and it could do with a decent coffee shop where you can get a coffee that doesn't come in a takeaway cup, but nothing major. We had a room in the Garden wing which was really nice, great bed, good bathroom and a nice, peaceful balcony. Food at the Line was excellent (as always) and having breakfast at the Waterfall was a real pleasure where the service was outstanding. Lovely way to spend a weekend, all too brief!

The Shangdi-La Singapore is an oasis in every way. The rooms, the landscape and the gardens, that swimming pool -- just everything oozes charm, style and creates a sense of peace in the heart of Singapore. The location is beyond fantastic - a walk to Orchard Road, short taxi ride to all the other areas that one would visit. I stayed in the Valley Wing, and that is the wing to choose. Separate lobby, entrance and amenities. Just truly special and the hospitaliy and service from every member of the team is simply outstanding. This was my second stay at this property and it lived up to the hallmarks of my first stay. I will be back!

The most luxurious hotel I've stayed in worldwide! We celebrated my husband's birthday with a night's stay at the Valley Wing. The service and room were excellent and a cut above the rest. The Room - The Valley Wing deluxe room felt more like a suite with a very spacious room, settee, single coach, desk, dresser and other cabinets. The 3-door wardrobe and luggage area and humongous bathroom (complete with 2 his and her sinks, separate toilet and shower plus long bath) were so unexpectedly spacious! The Service - from the booking to pre-arrival emails to customize your stay for any special needs to greeting us warmly and personally by name.... the hotel even prepared a little cake for hubby's birthday with a cool chocolate candle - the good service doesn't end! The Perks - We were also pampered by the refreshments and beverages served all day, Kueh Lapis (layered cake) served in-room, even a complimentary photo-taking session at the gorgeous Orchid Pavillion, fruits and great variety of non-alcoholic in-room mini-bar - all of which were complimentary! There's even a choice of where to have breakfast - at the famous The Line's endless buffet, or at The Summit which offers semi-buffet at a more quiet venue. The staff were so proactive and helpful and we also felt safe with lifeguards keeping an eye at the pool. This even beats the Ritz!

The customer service provided by Shangri-La Hotel made my stay extra delightful. Every staff whom we have come in contact was attentive and kind. We also love the ambiance of the hotel which makes us feel very comfortable and enjoyable. We will definitely return back for a stay again.

Cannot be faulted. Absolutely perfect. Stayed at Valley Wing. They are helpful, courteous , and go out of the way for customer service. We had a problem with our Airline tickets and they made all out efforts to ensure we were on the right plane.

Two night stopover on way back from New Zealand - wish it was longer. Arrived at 8.30am and received complimentary early check in what a bonus. All staff friendly and helpful, breakfast buffet best ever - even prosecco on offer. Lovely room in tower wing with great view over pool area and over the city. Hope to be able to return one day for a longer stay

22 Orange Grove Road Singapore

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Located in Tanglin, Shangri-La Hotel Singapore is within 2 miles (3 km) of popular attractions such as National Orchid Garden and Singapore Botanic Gardens. This 747-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. Located centrally in Singapore, it's also close to Chinatown Heritage Center and National Museum of Singapore.


Relish the Italian cuisine at The Waterfall , one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start your day off with buffet breakfast, available for a fee.


All 747 air-conditioned rooms feature minibars, coffee makers, and free newspapers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Safes, phones, and ironing boards are also standard.

Property features

At Shangri-La Hotel Singapore, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Transportation is made easy with limo/town car service. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this luxury hotel include a health club, a spa tub, and a sauna.

Room options

Tower Wing, Horizon Club, Deluxe Room

King 1 | Twin 2 | Sleeps 2

Valley Wing, Deluxe Room

King 1 | Twin 2 | Sleeps 3

Garden Wing, Deluxe Room, City View

King 1 | Twin 2 | Sleeps 3

Garden Wing, Deluxe Room, Pool View

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 93 reviews