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Fragrance Hotel - Waterfront

3.0 out of 5.0

Recent guest reviews

when you look from outside its a small hotel with small reception. but room is good and clean.new furniture.all and all had a nice stay fragrance hotel - sapphire.the rooms were a bit dark for my taste. but for spending the night i recommend this hotel.just 5 mints walk you can get the gaylang city. best and easiest way to reach this hotel is take the train from changi air port to kallang station. then you have to walk about 2-3 km.not that difficult to locate the hotel. housekeeping was excellent.

I stayed in this hotel for 4 days for a work-related reason in NUS. When I arrived, the receptionist told me that the room was not ready which was okay with me since I was in a hurry for an appointment in the university. Finally entered my room in the evening and found it very tiny with the bed covering about 80% of the room area (excluding shower room). It was so tiny to the point where it was difficult just to move around from point A to B. The hotel provided toothbrush and toothpaste but not shampoo and body soap. Good thing that there is a 7-11 on the ground floor. The 7-11 is truly a lifesaver considering that the hotel also does not provide breakfast. I can recommend this hotel if you have something to do in NUS but if you are visiting Singapore for leisure then it is better to just look for alternatives. The hotel is quite far from tourist destinations. It took me 20 minutes to Vivocity and 35 minutes to Orchard Road by bus. There is a bus stop in front of the hotel but if you want to use MRTs then tough luck since the closest station is on the other side of the university. On the positive side, there is a row of restaurants not far from the hotel and some of them are open 24 hours. In general, I did not have a good impression of this hotel. It is cheap but definitely not my first choice if I ever visit Singapore again for a holiday.

Stayed two nights with a group of 55 people. Totally disappointed with the facilities they offered. Lobby can accommodate just five people at a time. Breakfast will be provided in a small area (not run by the hotel) with a maximum 10-15 people seating capacity which includes bar stools and Windows standing. Rooms are tiny just enough space to fit a double bed. Bathroom & toilet can be compared to a motel standard. Located within few minutes walk to the metro and to the riverside. Might be suitable for backpackers or old couples for one night stay over.

We stayed here for 10 days for a conference at NUS. Excellent location, safe, very convenient to public transport, and 24 hr food options close-by. The staff was courteous, but not very flexible in their rules. No lobby to speak of, so other than your room, you dont have space to lounge for any period of time. The room was clean, but small...no more than one medium suitcase can be open. The bathroom was the tiniest ever, pretty much the size of a half bath. No shower space to speak of, so be ready to get the toilet wet every time you shower. No shampoo or conditioner provided. Two tiny bottles of water provided everyday. After some time you get used to angling the shower and not tripping on your stuff. I would recommend this place to anyone on a budget or who dont intend on spending much time in the room. We just went to sleep so it was ok for us.

Size of room is small. Typical hourly hotel which has been renovated in order to suit the trend. The price is is cheap compared to nearby hotel however do come with a free car park. The toilet and shower is small where a big size is hardly make a turn inside. Tv is installed at a high angle where you have to look up all the time, wifi is not stable which I think most people who checked in do not really need it.

I stayed for a 2 week business trip. The room itself was fine, clean and while small, is sufficient for a solo traveller. The bus stop is right in front so it's easy to go to an MRT station. Only gripe is, I wish they had laundry facilities. Their laundry services are quite expensive per piece so I hope they could give an option to longer staying guests.

We booked for five days, but left after the first. The room was tiny, with no place to pen a suitcase. The bathroom had a shower, but the space was shared with the toilet. The bed was not particularly comfortable and we fought all night over who was going to get the blanket. And it was far from any of the major attractions. Staff were condial, but perhaps too good for a hotel that we did not find appealing. Only stay there if you can't afford something better.

have now stayed here 3 times and will come back. Rooms are tiny but functional, beds really firm and comfortable, wifi is free and reasonably fast, lighting good for reading, less than 10 minutes walk to National University and Institute of Southeast Asian Studies, good restaurants around the corner for breakfast. Very quiet at night, friendly staff, and fairly priced.

For some reason my office decided this was a good place to put me as it was near my next day's meeting. I arrived at nine thirty p.m. after nine hours travel, tired and hungry. Staff were polite but uninterested in helping me find a decent place to eat. I wasn't particularly thrilled with the local options of KFC- equivalents so I went next door to the 7-11 and bought cereal and milk as I had a plastic bowl in my luggage. Up to the room, I found I had it had no windows (yes, four of the 14 rooms on my floor had no windows) with barely enough room for my suitcase at the end of the bed. It also had no refrigerator and the shower was not separate from the bathroom so when I had a shower everything else got wet. The room's floor had something sticky on it left over from the previous occupant, no shampoo, no hair dryer, and only one power point working. Despite the bed being as hard as a rock I slept well. When I checked out I left my luggage there in storage while at meetings, and the staff member would only give me one luggage tag for two pieces of luggage, saying she would definitely be there when I returned. Guess what? She wasn't there when I returned but the lady who was there was quite happy to hand over luggage for which I didn't have a tag. Lucky I am honest. This place certainly deserves its two star rating. It isn't trying to over sell itself and it was my office's fault for not booking me somewhere more suitable for business needs. But I thought the price very high for basic accommodation. The rack rate advertised is US124 and my windowless, less than clean room was US102 for the night

Generally good if you just want to sleep on a bed. Counter staff was polite. Restaurant, coffee shop and convenient store are in walking distance. Unfortunately no car park available as shown and they claim it is under renovation. There is a public car park nearby hotel with limited parking.

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Reviews from Trip Advisor

Trip Advisor aggregated rating

23% of guests recommend this hotel

Total of 68 reviews