Fragrance Hotel - Royal2.0 out of 5.0
Recent guest reviews
Super clean, comfortable and nice people. I had to book in a rush, in 30 mins, and took this place as they're near the Aeroline bus terminal at HarbourPoint. Indoor room, twin beds, very, very clean. It's a tiny setup with a shower in the closed toilet cubicle. But it has a great mattress, good pillows, air con, fan, and a kettle and tea. Really excellent place for just staying when you have to run around. 1 KM from HarbourPoint, convenience shop next door, and a bus stop in front.
The reason I pick this hotel at first place is because I was looking for the hotel that near Sentosa Island. Based on the information I notice the hotel space is small, so Before I leave, I prepare to bring only stuffs with size that going to meet room size. Btw, I was went there with other 3 adult n 1 children and everything is ok during our stay. The Hotel small as well as the room. clean near harbour front, vivo city and Sentosa Island - less than 1 km Near a foodcourt Near bus and MRT station Downstair is a seveneleven store The room Room space around 3 x 3 m2 Towel and bedsheet are clean Refresment such as coffee , tea also kettle are provided provide hairdryer Provide toothbrush etc The staffs Helpfull Tips Baes on the room space, consider to bring suitecase bigger than cabin size suitcase may need more effort when do the packing.
Thought because it had decent reviews it would be quite good, but to my dismay was not so. First and foremost the reservation department had gone and charged the credit card even though it had mentioned to pay at the hotel. Secondly, according to the Indian staff at the hotel, the reservations department had charged the card more than it was supposed to, which is yet to be resolved. The Indian staff was helpful and that is the reason why im giving it 2 out of 5 rating. The chinese staff however was rude, not polite and totally not helpful when i had asked about the payment issue or to use a fridge, and a microwave, not provided by the way. He had spent most of the time at night smoking right outside the hotel and was on his mobile phone constantly. A total let down !!! The room was small, the toilet was small and smelt bad. Will most likely never return to this hotel due to the unpleasant experience i encountered.
This hotel is clean and in good condition. It's well located with 2 train stations within 5 to 10 minutes walk. The bus stop is almost at the door. The only negative is that the rooms are very small, there is not even enough space to open a suitcase if it's not on the bed. It's good value for money and we would recommend it if you just need a place to sleep.
Room only. Rooms and toilets are very small but clean. If you are looking to head out early morning and come back to sleep this would be ideal. Very close to Vivo City mall and Sentosa Park. Value for the price.
Quite smelly. Rooms are extremely small, mini bathroom with no shower space, Poor wifi. Cheap considering Singapore prices, but I'm sure you'll be able to find something more decent for that price. I would have preferred even a hostel to be honest.
Invited friends over to stay and wait for first bus after our halloween horror night experience, however, staffs decided to charge us extra as they have a strict policy to abide to. Other than that, rooms were pretty clean; you get for what you paid.
I choose to stay this hotel for my 1st trip in Singapore cause it's cheap and not far from VivoCity. Due to I book the cheapest price that I get room at ground fl. That night so horror from AV sound of next room is so loud. All most guest are Singapore people who horny - I mean this is hotel for sex. So I pay for 10 SGD per night to upgrade. That better. You can use bus to go to VivoCity then go to Universal Studios Singapore for 5 mins. it's so fast
We took the family package for three. The room was a bit cramped but it was clean, nice and has everything you need for a budgeted trip, even a flat iron. The locations was 2 bus stops away from the shopping mall and a few minutes away from Sentosa Island.
I came across with this wonderful staff named "Faridah" if i'm not mistaken,hope i got it right.. I had a issue on last minute during my check out day...( 21/07/16 ) stayed in Room 306..but thank god this staff really help my day out on that day..even she was not in the position to decide,she took her ownership by calling her duty manager to help her with the issue. she then call me to let know the out come of it..Its great to have staff that understands guest's needs and respond to it without being told..Thank you very much..sincerely Prem
- Free WiFi in rooms and public areas
- Free parking
- Business center
- 24-hour front desk
Located in Bukit Merah, Fragrance Hotel - Royal is within a few miles (5 km) of popular sights such as Universal Studios Singapore® and Chinatown Heritage Center. This 32-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a business center. National Orchid Garden and Thian Hock Keng Temple are also near this Singapore hotel.
Fragrance Hotel - Royal's 32 air-conditioned rooms provide coffee makers and free bottled water. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries.
Fragrance Hotel - Royal offers free WiFi in public areas and a business center. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage.
Reviews from Trip Advisor
46% of guests recommend this hotelTotal of 95 reviews