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Fragrance Hotel-Riverside

2.5 out of 5.0

Recent guest reviews

Supper small room with a charge of 20dollars for a window. Terrible smell os shoes in the corridor. Bathroom so small that you almost have to shower sitting on the sanitary. Breakfast so terrible that we refused to have it. A disappointment in every aspect. Only the water pressure of the shower was good. Sad and not recommended.

Quite nice hotel. Our room was small and avarage or even low quality. But if you think the price and location, it's worth of your money. Stuff was nice and helpful. On the roof, there is small and clean pool area with only two sun beds and the other one was broken... Breakfast doesn't include automatically for the room price, but there is cafe next to the hotel, where you can buy breakfast for 10 s$.

The rooms are average, ie, there's a small bed, a toilet with a sink and shower, and a counter top to put your belongings. My girlfriend and I stayed here twice because of the great location. It's about a 400m walk to the Clarke Quay MRT station and about a 600m walk to the Riverside with plenty of restaurants and bars. Again, the best thing about this hotel is its location. The price was not cheap nor expensive. I believe we paid 100 SGD per night in February for a standard room without any windows. The room we had did not come with a fridge nor complimentary bottled water. The service at the counter was however below our expectations. For instance, when we arrived to the counter there was no greetings from the two staff stationed behind. Granted one was doing something on the computer while the other was looking through some luggage. Nevertheless, I would recommend this hotel to anyone looking for a great centralized location.

The worst 3* hotel we have ever stayed in. Had 2 nights mid Feb 2017. The rooms are tiny no were to put luggage.,some with no windows, no carpets Internet does not work in the room. The tea coffee station surface was crawling with mite on the walls on the floor and I suspect in the bed. The shower room was only 4 ft six inch square shower almost over the toilet, no shower curtain so water spray everywhere the paint on the door was blisting due to water damage the shower towel mat was not much bigger than a face cloth which when you finish with Ho yes cold shower no hot water step out into the bedroom as their was no dry floor left in shower. When I went to see about other bedrooms we were told we had one of the luxury rooms. I would not call this luxury, call over priced avoid this place you are better spending more money and have a decent place to stay. At the pool side was only 2 lougers one broken only about a foot from the lougers bed to the edge of the pool. The only good pointers were the location and the staff were friendly. We would never recommend this hotel would look for a up grade in the same area. If our money had not been prepaid we would have not stayed would have walk away to find else were, it was about 10.30 pm when we arrived after a very long flight,

My partner and I visited Singapore fir a long weekend over Thaipusam in February 2017. We chose the hotel for it's central location and found traversing Singapore's streets and attractions was really easy from being central. Clarke Quay MRT station is only 5 minutes walk, the Quay itself is only 10 minutes. Chinatown is just down the road and Long Bar at Raffles place (the home of the Singapore Sling) is also quite close. The room was quite small but comfortable and cosy. There are not many plug sockets in the room, the provided toiletries were not as complete as we would have expected as it was advertised when we booked and the breakfast is at the cafe next door where you need a receipt from the hotel if you've paid for it. If you haven't already paid, the breakfast is quite pricey (S$10) and you'll get a cheaper, heartier breakfast elsewhere nearby. Don't get me wrong. We enjoyed our stay in Singapore using the Fragrance Hotel as our base and it is very convenient. Some things could be improved upon but overall, a very pleasant stay and the staff are very friendly. They also have 24hr check in too.

We chose this hotel because of it's proximity to the centre of Singapore and access to the MRT. The tube station (MRT) is within a five minute walk of the hotel, which makes everything accessible. We had a room with a double bed and a single bed, toilet was a wet room with a shower, sink and a toilet. Shampoo, shower gel and toothbrushes were all in the wet room. As well as tea and coffee making facilities. Breakfast was served in a small cafe next to the hotel. You are given a choice of four breakfasts, not bad really. All in all, it was a very good hotel for the price that we had paid.

We stayed here for 3 Nights....Feb 2017...To be honest was slightly worried after reading some of the reviews on here....Well...Don't listen to them...The hotel, is in amazing position in central Singapore,,so so close to the MRT STATION,,Clarkes Quay,,,the under ground is amazing,,and so so easy to use, i bought a 3 days ticket for about £14..or 20 dollars....The hotel staff were absolutely amazing and so so Friendly and help full - we paid an extra 20 dollars to up grade our room, so we had a window (so again £14 for 3 nights)..definatley worth doing - - the breakfast next door was great, but there is a starbucks 200m away,,the hotel also has a girl on front selling attraction tickets,,make sure you buy them from her,,100 % legitimate,,and youll save your selves quite a bit of dollars...There are some reviews on here, not giving the hotel, a very good review,,dont listen to them, the hotel is clean - ideal location - and you get what you pay for....Thank You..We will be back......

The location is top and a side street is very calm. The room very small and cell- like. The swimming pool on the roof rather big and really to enjoy. The schower was not separated - the whole bathroom was wet. The rest of the holiday I spent in an appartment through airbnb. The quality of life grew enormosly!

We stayed here in Feb 2017 for two nights with friends. The hotel staff were very friendly & helpful. The location was really good as near to the MRT & Clarke Quay so very central The rooms are small but clean & ideal for a short stay There is shower gel, shampoo & toothbrushes with a small tube of toothpaste in the shower room. Breakfast is served next door & is a cooked set menu with orange juice, tea or coffee. Overall good value for the money & we would stay there again

I really enjoyed my stay at this hotel. I found the staff to be extremely helpful, a credit to the company! Always happy to help. Location was fab, very close to the Clarke quay mrt station so easy to get about. Room was comfy and perfect size for solo traveller with a great shower and comfy bed. Wifi really fast and tv a nice bonus in room. It says there is a on site restaurant, I would hardly call it that, more like a cafe open during day. Quite expensive but to be fair that's the standard for this area!.

20 Hong Kong Street Singapore

Located in Clarke Quay, Fragrance Hotel-Riverside is within a 10-minute walk of popular sights such as Chinatown Heritage Center and Boat Quay. This 101-room hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. Raffles Place and Asian Civilisations Museum are also a short walk from this Singapore hotel.


This hotel has a restaurant that's perfect for a leisurely bite to eat.


The 101 rooms are air-conditioned and have coffee makers and free bottled water. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries.

Property features

Guests staying at Fragrance Hotel-Riverside enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. This hotel also has a business center.

Room options

Deluxe Room

Queen 1 | Twin 2 | Sleeps 2

Executive Room

Queen 1 | Twin 2 | Sleeps 2

Family Room

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

56% of guests recommend this hotel

Total of 769 reviews