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Fragrance Hotel - Riverside

2.5 out of 5.0

Recent guest reviews

We booked here as a go between as we aren’t that rich to afford a whole week in the Baysands. It was comfortable enough but I’d really recommend staying in a room with a window. Without the window we nicknamed it the cell and it could really have done with a lick of paint too. The pool was nice and the location central which is obviously an important factor.

This is a budget hotel so rooms are small but very clean. It is close to transport and walking distance to Chinatown. Pay a bit extra and get a window if you don't like closed in spaces. Staff are very friendly. Don't get the breakfast as a 5 year old could cook better. It is not part of the hotel but the food is terrible

The hotel is located right opposite the Clarke Quay MRT station and near the bus stop. The price is okay and the rooms are very compact with no view but clean. Just next door, there is a convenience store. If you only need your own place to sleep in Singapore (or else the next option would be a hostel) during your holidays, I really recommend this place.

The hotel is located near the Clarke Quay MRT station and bus stop. Just next door, there is a convenience store. The price is okay and the room is clean. You get packed breakfast which you have to get in the lobby from 7.30 to 10.30. The breakfast is nice and warm. The hotel staff is nice and they can speak English. Do not set the air conditioner too warm, be careful of condensation on the wall and floor. They already put a warning message and a temperature recommendation to set the AC. If you only need a place to sleep during your holidays, I really recommend this place.

Stayed here for the first 2 nights of our Singapore stay. The location is brilliant and is the reason we picked the hotel. Located on Hong Kong Street opposite the infamous (but overrated) 28Hong Kong street bar! Small rooms, even though we opted for a window still felt very small. But the location is perfect, nearby to Chinatown and the other side of the Marina Bay with excellent views across the water to Marina Bay Sands Hotel. My tip: Skip breakfast, the cafe wasn’t open when we were there and ended up with takeaway breakfast in a plastic tray! See Pics! Deffo worth staying for a couple of nights though just to explore the city. Street food at Chinatown was amazing!

The hotel is quite simple, especially the rooms without windows. However, it has great location, few steps from the Singapore river and restaurants on the Boat Quay. The staff was helpful and they arranged all requests quite promptly.

The hotel is close to Clarke Quay MRT and Chinatown MRT. There is a 24 hour shop next door. The rooms are very small but clean and comfortable. The staff are delightful, nothing is too much trouble. Breakfast is served next door to the hotel and is average. The swimming pool on the roof is lovely. For a short stay at a budget price this hotel is good.

We stay for 2 night , it was really nice place to stay. In central of anywhere , just 5 Min walk to train station. At first time in Singapore we had very nice Asian food around the hotel. Nice to be there.

The best thing about this hotel is it's very central and convenient location,within walking distance of Gardens by the Bay,and just over the road from Clarke quay metro. My room,although it was a windowless shoebox,was clean,and the hard bed actually did my back some good! The shower situation is just silly. The room needs better soundproofing. The main reason why I give a good review is because the reception staff are excellent. They were very helpful indeed,and always offered a cheery greeting!The rooftop pool is nice also. Accommodation in Singapore is expensive,so good value is hard to find. I wouldn't pay the same price for a 3 star hotel elsewhere. The positive aspects about the hotel that I have mentioned would be enough for me to want to stay again if I come back to Singapore.

Firstly this booking was made through booking.com was a great price & was pay at hotel, so I thought! After many messages back & forth I paid in full including taxes per person per night! Not the best start, but hey it was done! We arrived & found the hotel very busy but efficiently checking guests in! We were given our room key & took the lift to our floor! The room was very small & had no window, and only two plug sockets but by this time we were tired & wanted to rest so we accepted it! Suppose the adage of you get what you pay for comes into play! Once we got our bearings we both agreed that the hotel although small was perfectly placed to access, Clarke Quay, Boat Quay & Marina Bay on foot! The bathroom is a wet room so be prepared to have a wet floor although it does drain quickly & has good hot water! Great rooftop pool & cafe next door for breakfast! On our 2nd to last night when we went to bed there was a humming noise but we had walked miles that day so fell asleep after a short while! On our last night beating in mind we had booked a shuttle for 05:50, we went to bed at 11:30pm! We had to call reception re the noise! It sounded like a water pipe/boiler or aircon issue, the receptionist came to listen & agreed yes it was an issue! It seemed like she switched something off as it fell silent! 2hrs later we were awoken by the same loud noise so I called reception again! She checked again apologised & offered to move us! I declined as we had 2-2:30 mins left before pickup & there seemed no point! I watched a film the rest of the time! Not the best thing before a long journey home! As we checked out we were offered a free umbrella by way of apology! Nice gesture but a bit pointless when you’ve had no sleep!!! Very tired traveller, who gets grumpy on no sleep! Staff on reception are there 24hrs, very polite, friendly & helpful!

20 Hong Kong Street Singapore

Hotel highlights

  • Walking distance to Chinatown Heritage Center and Boat Quay
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Downtown Singapore, Fragrance Hotel - Riverside is within a 10-minute walk of popular sights such as Chinatown Heritage Center and Boat Quay. This 101-room hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. Raffles Place and Asian Civilisations Museum are also a short walk from this Clarke Quay hotel.


Dining

This hotel has a restaurant that's perfect for a leisurely bite to eat.


Rooms

The 101 rooms are air-conditioned and have coffee makers and free bottled water. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries.


Property features

Guests staying at Fragrance Hotel - Riverside enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. This hotel also has a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

56.0% of guests recommend this hotel

Total of 918 reviews