Fragrance Hotel - Crystal2.5 out of 5.0
Recent guest reviews
The room at this hotel is small, but larger and newer than the room at the Fragrance Hotel Pearl, where we also stayed at. The room was clean and seem to be sound-proof. The checkin & checkout process was efficient. This hotel is in the Geyland District, and there is activity on the same block as hotel. This did not bother us as no one was soliciting members of our group. However, I do not recommend this location for families wth young kids or teenagers.
We stayed here for three nights whilst on stop over in Singapore. We did not have breakfast, I don't believe they cater for this and there isn't a pool. Our room was spacious and clean. We had a good view and even though in the evening the roads were busy, this didn't stop us from sleeping well. This is a budget hotel and you get what you pay for. We had a few issues, however these were resolved very quickly and with great professionalism, you cannot fault the staffs service. The issues were that the bed sheet had a stain on, which we were happy to just get the sheets changed however they agreed we must change room for satisfaction. With that we changed however this time was to a very small room, which we had not paid for. This was at the staffs error and this was quickly resolved, giving us a better room. We would recommend, but only for a short stay.
Yes, it is what you paid for...so dont expect too much from what you see on photos. Its true, this hotel will have different Chinese groups come through everyday to stop over to get a stamp/or organise some sort of Visa to travel onwards out of Asia (was told by staff)..so they have many groups that stop over to this hotel and are NOISY.... YOU think they owned the level as we walk past, all there doors are open and there shouting from one end to another....had to wake up and tell them off every new group that came through... The only part we enjoyed mainly about this hotel were the lovely staff.... especially Roy and Calis....Roy from houskeeping and Calis from reception who did an amazing job to ensure our stay was good . Roy wasnt the one cleaning our level but he made sure to double check on us if our room was spotless, sheets changed and topped up with extra... No you cant smoke, but we were able to smoke where the staff smoked in hotel... Got to have drinks n go out with the staff on tours as they were awesome local guides for us...was real and honest about things we needed to know about Singapore and the area(Red Light) learnt alot about locals just through them...was awesome. Took us to some places to eat up the road as there are MANY food places we had no idea what to order so it was great to have locals show us around and take us back to hotel without getting lost. THANK YOU ROY AND CALIS.... Deserve a Payrise haha cheers...
I stayed for 3 nights the room smells bad especially the bath room. Poor WiFi connection. The location is good not far from Aljunied MRT station only 10 minutes walk and there’re many bus routes to here very convenient
We booked this hotel at a discount. And we got what we paid for. Lol. It’s not so bad actually, maybe our expectation was just too high and yet we didn’t do our own research. 👍🏻 Near convenience stores Wifi And TV 10-15 min walk to MRT 👎🏻 No slippers Room, towels and bed were not fragrant BTW, this hotel in particular is in Geylang, which is the red district of Sg. If you want to see ‘aquarium’, go ahead, but if you’re conservative, find somewhere else.
A good location. Te hotel is very basic, no breakfast, no bar area, you cant smoke out the back in the seated area, its basically a reception and rooms. It very well presented and the room are tidy but small. The room did have a smell to it as we entered at it wasn't great but it appeared clean. Many Chinese could be heard outside the room as the made noise when talking so sound could be an issue for some people
This hotel is cheap, clean room but quite small even I booked the room with deluxe room. The location is not bad since it's located near bus stop but the environment around hotel quite scare at night.
Wash and Go for Group Traveller , looking for cheaper place to stay is Well recommended. very clean amenities , very new furnishing. Walking distance to all Hookers street food.Quality place for a fairer price.
Only a short stay; late arrival & early check-out but entirely satisfactory. Everything worked, rooms are clean and service polite and friendly. Room relatively small but I can't complain about that for the money.
Fragrance Hotel Crystal is located in Lorong, Geylang. From changi airport, we rode a MRT going to Aljunied Station and walked for about 10-15 minutes before we arrived at the hotel. Check in is 2pm and we arrived a little earlier. Waited for the room to be cleaned and we check in after. Our reserved room was Superior Family (One queen bed and one single bed) The room is clean, air-con works well, bathroom was good however hot water is not working other than that its all good. They refill everyday the coffee, cream, sugar and a bottled water even the travel pack of tooth brush and tooth paste but we never use them because we bring our own toothbrush and toothpaste. When we got home at night our room is clean, new bath towels provided and the room smells good. There's a lot of local food available nearby hotel but we never eat since we are on the trip during day time. Bus stop is just a 5 minutes away from the hotel
- Free WiFi in rooms and public areas
- Free parking
- 24-hour business center
- 24-hour front desk
Located in Geylang, Fragrance Hotel - Crystal is within a few miles (5 km) of popular sights such as Singapore Flyer and Raffles City. This 125-room hotel has free in-room WiFi, free self parking, and a 24-hour business center. It's also close to Esplanade Theatres and Peranakan Museum.
Fragrance Hotel - Crystal's 125 air-conditioned rooms provide coffee makers, free bottled water, and phones. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries.
Fragrance Hotel - Crystal offers free WiFi in public areas and a 24-hour business center. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage.
Reviews from Trip Advisor
41% of guests recommend this hotelTotal of 551 reviews