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Fragrance Hotel - Crystal

2.5 out of 5.0

Recent guest reviews

The fragrance geylang - Crystal is a nice place to stay in and the staff are very friendly and accommodating. This is budget hotel and easy to catch MRT and bus. However, this hotel is besides red light activity shops, so keep in mind. Overall I recommend to stay here.

This hotel is clean and comfortable. The rooms are a little small and there was quite a bit of noise from other guests. It is only a 5min walk to the mrt and about $20 taxi ride to the airport. There are many places to eat within walking distance.

We had an amazing stay with your hotel and the receptionists Sebastian and Ben were very accommodating as well as the other employees and we wish to be back here and recommend some other friends to stay here.

The fragrance geylang - Crystal is a nice place to stay in and the staff are very friendly and accommodating. If you plan to stay at fragrance geylang hotel - Crystal I highly recommend you to look for their receptionists Sebastian and Ben, they're so friendly, helpful, nice and accommodating. They took care of us from the time we stayed there.

The hotel is located right in the middle of the red light area of Singapore, just to warn you if you are considering about quality of the environment. About the location, to add this is also little closeby to airport and expo. But the nearest metro station is not close by and will be a 10 minutes walk. The hotel stands out from its neighboring hotels of that locality. The staffs are very courteous and helpful. The rooms are cleaned and maintained well. The rooms have direct USB power sockets which will be much helpful for mobile charging. So we dont have issues of US/UK power sockets for mobile phones. We have eateries around the place which are not expensive and we have vegetable stores also closeby. Most of the stores around this locality functions 24/7 which is plus. One thing the hotel has issues the lift. The sensors i dont think work as it should be. It will close anytime even if a person is standing or walking in. Be watchful about the lift. Rooms are not that big but definitely worth the money paid. They have coffee/tea bags in the room with kettle to make use of and they have no restaurant/pool in the hotel. Cant expect more of a budget hotel.

The room at this hotel is small, but larger and newer than the room at the Fragrance Hotel Pearl, where we also stayed at. The room was clean and seem to be sound-proof. The checkin & checkout process was efficient. This hotel is in the Geyland District, and there is activity on the same block as hotel. This did not bother us as no one was soliciting members of our group. However, I do not recommend this location for families wth young kids or teenagers.

We stayed here for three nights whilst on stop over in Singapore. We did not have breakfast, I don't believe they cater for this and there isn't a pool. Our room was spacious and clean. We had a good view and even though in the evening the roads were busy, this didn't stop us from sleeping well. This is a budget hotel and you get what you pay for. We had a few issues, however these were resolved very quickly and with great professionalism, you cannot fault the staffs service. The issues were that the bed sheet had a stain on, which we were happy to just get the sheets changed however they agreed we must change room for satisfaction. With that we changed however this time was to a very small room, which we had not paid for. This was at the staffs error and this was quickly resolved, giving us a better room. We would recommend, but only for a short stay.

Yes, it is what you paid for...so dont expect too much from what you see on photos. Its true, this hotel will have different Chinese groups come through everyday to stop over to get a stamp/or organise some sort of Visa to travel onwards out of Asia (was told by staff)..so they have many groups that stop over to this hotel and are NOISY.... YOU think they owned the level as we walk past, all there doors are open and there shouting from one end to another....had to wake up and tell them off every new group that came through... The only part we enjoyed mainly about this hotel were the lovely staff.... especially Roy and Calis....Roy from houskeeping and Calis from reception who did an amazing job to ensure our stay was good . Roy wasnt the one cleaning our level but he made sure to double check on us if our room was spotless, sheets changed and topped up with extra... No you cant smoke, but we were able to smoke where the staff smoked in hotel... Got to have drinks n go out with the staff on tours as they were awesome local guides for us...was real and honest about things we needed to know about Singapore and the area(Red Light) learnt alot about locals just through them...was awesome. Took us to some places to eat up the road as there are MANY food places we had no idea what to order so it was great to have locals show us around and take us back to hotel without getting lost. THANK YOU ROY AND CALIS.... Deserve a Payrise haha cheers...

I stayed for 3 nights the room smells bad especially the bath room. Poor WiFi connection. The location is good not far from Aljunied MRT station only 10 minutes walk and there’re many bus routes to here very convenient

We booked this hotel at a discount. And we got what we paid for. Lol. It’s not so bad actually, maybe our expectation was just too high and yet we didn’t do our own research. 👍🏻 Near convenience stores Wifi And TV 10-15 min walk to MRT 👎🏻 No slippers Room, towels and bed were not fragrant BTW, this hotel in particular is in Geylang, which is the red district of Sg. If you want to see ‘aquarium’, go ahead, but if you’re conservative, find somewhere else.

50 Lorong 18 Geylang Singapore

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center
  • 24-hour front desk

Located in Geylang, Fragrance Hotel - Crystal is within a few miles (5 km) of popular sights such as Singapore Flyer and Raffles City. This 125-room hotel has free in-room WiFi, free self parking, and a 24-hour business center. It's also close to Esplanade Theatres and Peranakan Museum.


Rooms

Fragrance Hotel - Crystal's 125 air-conditioned rooms provide coffee makers, free bottled water, and phones. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries.


Property features

Fragrance Hotel - Crystal offers free WiFi in public areas and a 24-hour business center. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage.

Room options

Superior Family Room

Queen 1 | Sleeps 4

Deluxe Room

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

41.0% of guests recommend this hotel

Total of 558 reviews