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Hyatt Regency Santa Clara

4.0 out of 5.0

Recent guest reviews

It was okay. Nothing spectacular but friendly staff pleasant. Parking easy

I love this place and stay here almost every year for a convention, but the main takeaway from this trip was how god-awful the hotel's breakfast buffet was... paid $60 for the two of us to have breakfast on Saturday and the food was barely edible. French toast was stone cold and most else was barely warm. They need to invest in a better serving/warming system that keeps the food to temperature. It was 9am, so no excuse for the food to be cold. Especially not at the prices they are charging. Worse than some complimentary buffets. There was smothered chicken with a cream-based sauce that was sitting out, not heated, which is a health hazard. Hot food needs to be kept at 140 degrees or bacteria can grow. This is how people get sick. Syrup server was also empty and there was no milk on the cereal station. Just lazy, poor service. Grossly overpriced for the experince. I ended up paying $30 for a few slices of bacon and a spoonful of scrambled eggs as everything save the fruit was essentially inedible.

Staff there are friendly and efficient. Room is spacious and clean.

We booked a last minute family overnight close to Great America. The hotel was great, and the outdoor heated pool and hot tub were much larger than most hotels.

My first stay was better than my second. I still had a wonderful time, but there was so much noise coming from the vents, outside near the parking lot, & neighbors.

Friendly staff. Excellent view of the stadium. Comfortable setting.

We made the reservations so it would be one block from our venue we got to the hotel decided to go downstairs and have a drink and something to eat the bartender asked what we were going to we told him San Francisco fast he said all that's in downtown San Francisco come to find out we were in over one hour away from our venue everyone was so happy to help to try and get us there within the hour it wasn't possible so we ended up taking our truck but I couldn't ask for a better staff to help us GREAT PLACE TO STAY!!!

Stayed one night to visit with friends. My friends came to the hotel with their kids and we camped out at the pool. I was worried the hotel wouldn't like having outside guests, but it wasn't a problem at all. The room was big and comfortable.

Very happy stay,I took my kids there and enjoyed the pool area,its very accesible to both east bay or peninsula

Nice comfortable bed; clean room; easy freeway access.

double beds are a bit little but comfortable,overall good.

It seemed the air condition was not working very well. It was warm everywhere. Nothing really around here in walking distance.

Great hotel with nice staff, very clean. Outdoor pool and jacuzzi, great restaurant selection. Walking distance to Levi's Stadium.

it was good & lot of parking place ,very clean rooms & good food inside the hotel ,we love our stay there

We stayed the night of an NFL game and bought the NFL package with early check in and parking. The room was spacious, the room service was prompt and high quality and facilities including a heated outdoor pool generally good.

Awesome experience and value for the money. It was very comfortable........

Competent and friendly staff, good amenities, comfortable and clean room.

It was okay, not bad. Swimming pool was a disappointment as I was expecting indoor.

This property was great value. We were very impressed by the cleanliness of the room. The room smelled fresh every time we walked in. Front desk staff was very accommodating. They let us do an early check-in. Housekeeping staff were very friendly and gave us everything we needed. When we walked into the hotel, we were greeted by 2 porters on separate occasions asking if we needed help.

everything was great,walking distance to the levis stadium

Room options

Standard Room, 1 King Bed, Balcony

King 1 | Sleeps 4

Business Plan, Room, 2 Double Beds

Full 2 | Sleeps 4

Regency, Club Double Room, 2 Double Beds

Full 2 | Sleeps 4

Regency, Club Room, 1 King Bed

King 1 | Sleeps 4

Guest reviews for Hyatt Regency Santa Clara

Everyone (12) Couples (31) Business (23) Family (34) Friends (10) Other (15)
4
Everyone

It was okay. Nothing spectacular but friendly staff pleasant. Parking easy

By , from seattle on Sep 18, 2017

3

skip the buffet...

Everyone

I love this place and stay here almost every year for a convention, but the main takeaway from this trip was how god-awful the hotel's breakfast buffet was... paid $60 for the two of us to have breakfast on Saturday and the food was barely edible. French toast was stone cold and most else was barely warm. They need to invest in a better serving/warming system that keeps the food to temperature. It was 9am, so no excuse for the food to be cold. Especially not at the prices they are charging. Worse than some complimentary buffets. There was smothered chicken with a cream-based sauce that was sitting out, not heated, which is a health hazard. Hot food needs to be kept at 140 degrees or bacteria can grow. This is how people get sick. Syrup server was also empty and there was no milk on the cereal station. Just lazy, poor service. Grossly overpriced for the experince. I ended up paying $30 for a few slices of bacon and a spoonful of scrambled eggs as everything save the fruit was essentially inedible.

By , from los angeles on Aug 4, 2017

5

nice and clean

Everyone

Staff there are friendly and efficient. Room is spacious and clean.

By , from zhang on Jul 11, 2017

5

clean, attractive, nice amenities

Everyone

We booked a last minute family overnight close to Great America. The hotel was great, and the outdoor heated pool and hot tub were much larger than most hotels.

By , from Menlo Park, CA on Jul 9, 2017

5

second time around

Everyone

My first stay was better than my second. I still had a wonderful time, but there was so much noise coming from the vents, outside near the parking lot, & neighbors.

By on May 29, 2017

5

wonderful

Everyone

Friendly staff. Excellent view of the stadium. Comfortable setting.

By on Apr 23, 2017

5

my birthday cincert

Everyone
Before we knew we were an hour away

We made the reservations so it would be one block from our venue we got to the hotel decided to go downstairs and have a drink and something to eat the bartender asked what we were going to we told him San Francisco fast he said all that's in downtown San Francisco come to find out we were in over one hour away from our venue everyone was so happy to help to try and get us there within the hour it wasn't possible so we ended up taking our truck but I couldn't ask for a better staff to help us GREAT PLACE TO STAY!!!

By on Sep 11, 2016

4

great location

Everyone

Stayed one night to visit with friends. My friends came to the hotel with their kids and we camped out at the pool. I was worried the hotel wouldn't like having outside guests, but it wasn't a problem at all. The room was big and comfortable.

By on Jul 27, 2016

5

buckeye jose

Everyone

Very happy stay,I took my kids there and enjoyed the pool area,its very accesible to both east bay or peninsula

By , from columbus ohio on Jul 21, 2016

5

nice comfortable walking distance to levis stadium

Everyone

Nice comfortable bed; clean room; easy freeway access.

By on Jun 20, 2016