The only way in was with your room key. Entrance was dirty and unwelcoming Elevators were marred and dirty
Beautiful view of downtown. Super convenient for going anywhere. Walked to dinner both nights.
Beautiful inside and out. The rooms were lovely.
Overcharge for valet
Location was right off the freeway, that was convenient.
A/c constantly on and rattling all night ... do not stay here super old broken hotel
There was some sort noise started at 4am worst night sleep ever
Check in was fine. The room was clean, the decor was pleasing. I requested extra glasses that never came. Had to go on a hunt to find the restrooms in the morning which ended up being in the lower level - no big deal, but once I got there they were locked, so had to go back up to have someone come down and unlock them. Not terrible, but very inconvenient when you have to use the facilities. Valet is not clearly marked and easy to miss. Staff had no clue that there was a concert at the arena that evening and were woefully understaffed. Bar/restaurant staff were slow, incompetent and rude (what bartender makes 5 drinks by prepping/pouring them one at a time instead of getting out 5, filling with ice as needed, etc...??!!). Staff refused to even look our way during our mediocre meal. Asked for tartar sauce, got chocolate then told they didn't have tartar (they did in September the last time we stayed here). Had our drink comped (thank you) but the service was so bad, and the food WAY overpriced for the quality, that we were extremely disappointed. Decided it is not nearly convenient enough to stay here again in the future.
The bed was super hard. Motel 6 quality with 4 star quality. Restaurant was too expensive to eat at
I requested late check out and accepted . Thank you
Absolutely charming restored hotel dating to the 1930's, with modern rooms, great food, and great jazz singing in the evening. Great location too, two blocks from San Pedro street with all its cafes and restaurants, including 72 St Peter where we had a dinner worthy of the best in New York City.
It was clean & simple. I really loved the bathroom. It was large! Only downside is that Google states there's a pool at the hotel. There wasn't.
The only way in was with your room key. Entrance was dirty and unwelcoming Elevators were marred and dirty
Beautiful view of downtown. Super convenient for going anywhere. Walked to dinner both nights.
Hello Laura,Thank you for the rating! We appreciate the support.
Beautiful inside and out. The rooms were lovely.
James! Thank you for the review and rating. Please visit us again soon!
Overcharge for valet
Hello Jose, Thank you for the quick review. We'd like to hear more about your experience and your issue with Valet parking. Please call us and ask to speak with the Manager on Duty, so that we may clarify.
Hi Kendra,We are glad you enjoyed your time with us! Please come back soon.