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Best Western University Inn Santa Clara

2.5 out of 5.0

Recent guest reviews

We stayed at the hotel for one night when visiting Santa Clara University. The proximity to the school is fantastic. Rooms are clean, hotel staff was very friendly and helpful.

The staff was friendly. The breakfast was great (loved the fresh mixed fruit). The bed was comfortable. The pillows were way too big. That was our only complaint.

So much better and very impressive Best Western we ever stayed on. Very courteous staff and clean rooms and full breakfast! Other Best westerns shld follow what this facility has done. The new york best westerns shld improve esp at jfk airport will not ever come back there but here at santa clara will definitely choose them again.

For a Best Western, this hotel was stellar. Modern updates, large spacious room, illuminated pool, and great breakfast selection that included a variety of warm and cold selections. Can't say much for the area as we were just passing through, but I would definitely look to stay here again!

Location was great for going to Levi stadium. Hotel is old, but has been very nicely updated. Very clean, felt very safe. Would definitely stay there again

Great location with complimentary continental breakfast and spacious exercise room. Room was comfortable and quiet. Highly Recommend. A+!

The staff was great and accessible. Room was clean and nice.

A lot of construction workers were staying here and were extremely noisy which made for a very early 5am wake up because of loud movement, talking and the loud crashing of the ice machine to fill up their coolers. Otherwise....clean but very small but beds comfortable.

There is no information about the remodeling work at the hotel website or Orbtz website. We were here for a vacation, but really disappointed by the mess and noise of the construction. The WiFi was not stable. We called the front desk, but the front desk guy refused to fix it and kept asking us to use the cable. We explained we were using iPads and cannot use cables. After arguing for 15min, the front desk guy finally got the technical person to reboot the router and fix the problem. In general, not recommended.

This is a excellent hotel. Almost everything is beyond my expectancies for the price I paid.

We were there for 4 nights. Had friends and relatives visit. We were asked how long they were going to be there. I am very upset, would not stay there again.

Staff was nice and helpful, room was clean, and near the area of town I needed to be in.

Good staffs. good room. good breakfast.But slowly wireless web.

room was quiet, bed comfortable.

Very good motel with very good beds.

I travel to Sunnyvale a lot for business and am trying a different hotel each time I visit so as to find one that I like and that is good value. I have stayed in all different types of hotels. This was a standard exterior entrance hotel. It was fairly quiet and easy to get to. The room wasn't bad, but it certainly wasn't super either. I would rate the hotel as very average and perhaps good value for money. My only concern was seeing a first floor window that appeared to be forced open at some point and poorly repaired. I didn't swim in the pool and probably wouldn't since it is located in the center of a parking lot. If you are going to the Bay for business and want good value, then you will be okay. But don't try to impress anybody by going to this place.

The rooms were not cleaned and no heated pool.

pool was too dirty to swim in , the room was in poor condition, very little lighting in the room , this was one of those times that you couldn't wait to check out

We stayed 5 days. The beds were VERY comfortable and I slept as well as at home. My children loved swimming, and I enjoyed having a selection of breakfast items each morning from the hotel lobby. There are only 4 small tables for breakfast, but we took our breakfast back to the hotel room and ate. I also enjoyed the location...just 10 minutes from the airport and close to eating establishments, grocery stores, clothing stores, and more.

It's a great place, cheap but good for a stay in town.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Best Western University Inn Santa Clara

Everyone (2) Couples (5) Business (7) Family (11) Friends (2) Other (1)
4

clean hotel close to scu

Everyone

We stayed at the hotel for one night when visiting Santa Clara University. The proximity to the school is fantastic. Rooms are clean, hotel staff was very friendly and helpful.

By on Sep 18, 2016

4
Everyone

The staff was friendly. The breakfast was great (loved the fresh mixed fruit). The bed was comfortable. The pillows were way too big. That was our only complaint.

By on Feb 22, 2016

5

very impressive hotel

Families

So much better and very impressive Best Western we ever stayed on. Very courteous staff and clean rooms and full breakfast! Other Best westerns shld follow what this facility has done. The new york best westerns shld improve esp at jfk airport will not ever come back there but here at santa clara will definitely choose them again.

By on Dec 6, 2015

5

one night stay on way to san francisco

Couples

For a Best Western, this hotel was stellar. Modern updates, large spacious room, illuminated pool, and great breakfast selection that included a variety of warm and cold selections. Can't say much for the area as we were just passing through, but I would definitely look to stay here again!

By on Apr 27, 2015

4

santa clara hotel

Couples

Location was great for going to Levi stadium. Hotel is old, but has been very nicely updated. Very clean, felt very safe. Would definitely stay there again

By on Dec 8, 2014

4

world series game 3

Families

Great location with complimentary continental breakfast and spacious exercise room. Room was comfortable and quiet. Highly Recommend. A+!

By on Dec 1, 2014

4

49er game weekend

GetawayWithFriends

The staff was great and accessible. Room was clean and nice.

By on Nov 4, 2014

2

clean but small and noisy

Families

A lot of construction workers were staying here and were extremely noisy which made for a very early 5am wake up because of loud movement, talking and the loud crashing of the ice machine to fill up their coolers. Otherwise....clean but very small but beds comfortable.

By on Jul 16, 2014

2

under construction!!

Families

There is no information about the remodeling work at the hotel website or Orbtz website. We were here for a vacation, but really disappointed by the mess and noise of the construction. The WiFi was not stable. We called the front desk, but the front desk guy refused to fix it and kept asking us to use the cable. We explained we were using iPads and cannot use cables. After arguing for 15min, the front desk guy finally got the technical person to reboot the router and fix the problem. In general, not recommended.

By on Jun 28, 2013

5

excellent

BusinessTravelers

This is a excellent hotel. Almost everything is beyond my expectancies for the price I paid.

By on Aug 27, 2012