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Recent guest reviews

This hotel was probably the worst hotel I have ever stayed in. If it wasn’t for a holiday weekend and everything else being booked I would have not stayed here. Upon checking in I was given a room that had not been cleaned from the previous guests. So I have to wait to have my room changed. Second room was not much better. The towels were old and falling apart. Housekeeping didn’t not service the room even though I requested. Housekeeping walked in my room without knocking on the third day asking me what day I was checking out. Never apologized for walking in Called for fresh towels and they said they would bring them up, after 45 minutes still no towels. We go to the front to get towels and the front desk proceeds to give us an attitude and tells us he will get to it. Front desk double booked my room during my stay and I had someone trying to get into my room around midnight. If the latch had not been in place he would have come into my room. Ants in the bathroom and found a roach in the kitchen area. Absolutely the worst hotel stay ever!!

It was clean and quiet. It could use a few updates and some.

Great with check in , easy parking Would recommend for anyone else

Liked the price and the room was quite expansive. Didn't need full refrig.,microwave, etc., but would like to find another place up around Cottonwood next month. No complaints. Nice people, very attentive and informative.

these rooms are intended for extended stays, so have full size frig, stove, sink for preparing meals. I liked my room, although the mattress was a bit too firm for my taste.

When I arrived they said I had SMOKING, which was incorrect. That threw me into a twisted process of rooms available, beds available, Suites available, and a different price to straighten it out. Even though it only was $10 more, the hassle factor took it way over the top. I book and run. Never has this happen before.

I never review. This is an exception. This is the second time I've stayed here. The first time was 2 years ago. I was so impressed, when it came time to make a reservation this time, I knew exactly where I wanted to stay. The best part of this place has to be the gal who has been there both my stays. I didn't get her name but I'll never forget her. She treated me like her sister with THE most hospitable manner ever!! This girl needs a raise and a throne for making my stay all that much better. If her superiors read this, tell her "THANKS!" for me again (I did many times this stay) and give her a pat on the back (possibly in the form of $?; she's that good). She has blue eyes, about 5'8" and darker skin (milano, maybe?), attractive with an even warmer heart! Also, I really enjoyed having a fridge, microwave, coffee pot and free internet. All in all, I love this hotel and Sierra Vista. See you next time I'm there, Suburban!

Very friendly staff, nice clean room.The room was like an apartment with a full size refrigerator, stove and dishwasher.We will definitely stay there again.

E. Wilcox Drive, 1850 Sierra Vista AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Fitness center
  • 24-hour business center
  • Laundry facilities

Suburban Extended Stay places you within a few miles (5 km) of Fort Huachuca Military Base and Fort Huachuca Museum. This 69-room hotel has free in-room WiFi, a fitness center, and a 24-hour business center.


Rooms

All 69 air-conditioned rooms provide full-sized refrigerators/freezers, microwaves, and coffee makers. Guests can enjoy satellite TV and stay connected with free WiFi. Other amenities include free local calls, hair dryers, and ironing boards.


Property features

Suburban Extended Stay features a fitness center, free WiFi in public areas, and a meeting room. Onsite parking is offered for a fee. Front-desk staff can help with dry cleaning or laundry, and provide local restaurant recommendations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.

Room options

Queen Suite

1 Queen Bed | Sleeps 3

King Suite

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 5

Guest reviews for Suburban Extended Stay

Everyone (3) Couples (3) Family (3) Other (2)
1
Family

This hotel was probably the worst hotel I have ever stayed in. If it wasn’t for a holiday weekend and everything else being booked I would have not stayed here. Upon checking in I was given a room that had not been cleaned from the previous guests. So I have to wait to have my room changed. Second room was not much better. The towels were old and falling apart. Housekeeping didn’t not service the room even though I requested. Housekeeping walked in my room without knocking on the third day asking me what day I was checking out. Never apologized for walking in Called for fresh towels and they said they would bring them up, after 45 minutes still no towels. We go to the front to get towels and the front desk proceeds to give us an attitude and tells us he will get to it. Front desk double booked my room during my stay and I had someone trying to get into my room around midnight. If the latch had not been in place he would have come into my room. Ants in the bathroom and found a roach in the kitchen area. Absolutely the worst hotel stay ever!!

By on Feb 17, 2020

Review comment responded on Feb 18, 2020

Dear guest , I'm writing to thank you for taking the time to bring this matter to our attention. it’s disappointing to learn that you're unhappy. Please accept my sincere apology. The principal goal are to provide all our guest easy and comfortable stay. Please give us a chance to correct the thing and let us know how we can compassionate this. Please contact us directly and we will try to fix this. We are sorry again from our whole staff.

5
Everyone

By on Jan 16, 2020

Review comment responded on Jan 19, 2020

Dear Valued Guest, thank you so much for the great review! We truly appreciate you taking the time out of your day for this. We hope to see you again in the near future, have a lovely day!

4
Family Family

It was clean and quiet. It could use a few updates and some.

By on Dec 8, 2019

Review comment responded on Dec 10, 2019

Hello, thank you so much for taking the time out of your day for this review. We appreciate you so much and very glad to hear you enjoyed your stay. Also thank you for bringing the updates to our attention, we will continue our best to satisfy our guests.

5
Everyone

By on Aug 29, 2019

Review comment responded on Sep 16, 2019

Thank you so much for your kind review. We truly appreciate you! Hope to see you again in the near future.

5
Partner Couples Business Business

Great with check in , easy parking Would recommend for anyone else

By on Mar 4, 2019

Review comment responded on Mar 22, 2019

Dear Guest , Thank you for your valuable feedback. We are overwhelmed to hear from you. This type of comments make us feel that our hard-work to satisfy our valuable guest is not going in vain. I will surely share your review with our staff. Thank you once again for the feedback. Hope to see you again ! Have a wonderful day!!

4

checking out so. arizona

Everyone

Liked the price and the room was quite expansive. Didn't need full refrig.,microwave, etc., but would like to find another place up around Cottonwood next month. No complaints. Nice people, very attentive and informative.

By on May 16, 2017

Review comment responded on May 21, 2017

Dear Guests, Sincere thank you on your in depth and detailed review and comments of your experience during your stay in Extended Stay Hotel. It's disappointing to learn that you're unhappy with us, Please accept my sincere apology. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices and making them satisfied. please try us once more to experience the changes and you will be get best service. Thank you so very much for your review and have a wonderful day !

4

quiet, off the main streets, clean

Other

these rooms are intended for extended stays, so have full size frig, stove, sink for preparing meals. I liked my room, although the mattress was a bit too firm for my taste.

By on Aug 15, 2014

3

smokingrooms and beds became an issue

Couples

When I arrived they said I had SMOKING, which was incorrect. That threw me into a twisted process of rooms available, beds available, Suites available, and a different price to straighten it out. Even though it only was $10 more, the hassle factor took it way over the top. I book and run. Never has this happen before.

By on Apr 8, 2013

5

the nicest place to stay in sierra vista!

Other

I never review. This is an exception. This is the second time I've stayed here. The first time was 2 years ago. I was so impressed, when it came time to make a reservation this time, I knew exactly where I wanted to stay. The best part of this place has to be the gal who has been there both my stays. I didn't get her name but I'll never forget her. She treated me like her sister with THE most hospitable manner ever!! This girl needs a raise and a throne for making my stay all that much better. If her superiors read this, tell her "THANKS!" for me again (I did many times this stay) and give her a pat on the back (possibly in the form of $?; she's that good). She has blue eyes, about 5'8" and darker skin (milano, maybe?), attractive with an even warmer heart! Also, I really enjoyed having a fridge, microwave, coffee pot and free internet. All in all, I love this hotel and Sierra Vista. See you next time I'm there, Suburban!

By on Feb 24, 2013

5

great place to stay

Couples

Very friendly staff, nice clean room.The room was like an apartment with a full size refrigerator, stove and dishwasher.We will definitely stay there again.

By on Sep 9, 2009

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