Hawkstone Park Hotel3.0 out of 5.0
Recent guest reviews
It's fantastic to see Hawkstone returning to its former glory years, the new owner is investing heavily. The tournament was great, my team enjoyed the day. I have been visiting Hawkstone since I was a junior taking lessons from Mr Lyle, its nice to see someone loving the venue again. Having visited with golfing groups there over the years, it's nice to see the hotel & resort returning to its glory years! I will be definitely returning next year with some groups!!
Despite its ad-hoc appearance, the refurbished hotel offers very good quality accommodation and service. My room was excellent and the new fittings, such as the digital shower, showed a considerable improvement from my previous visit (sone years ago). Our group were well catered for and our evening meal although small in quantity, was very well presented with attentive and quick service from the staff. Our golfing experience should be set against the background of a period of fairly wet weather which prevented the use of buggies.The Hawkstone course, on its sandy base played very well and for late September was in reasonable condition. The same cannot be said, however, for the Championship course which was close to being in an unplayable condition. The fairways were waterlogged which led to balls plugging and being lost. We had to declare all the bunkers GUR as they were either full of water or compacted and muddy. In total contrast the greens were well drained and in excellent condition. I appreciate that the greenkeepers could not get their equipment on the course. In hindsight, I would have expected the Pro shop to have put the course out of play and offered us another round on the Hawkstone. The Championship course, with its series of lakes, presents a good golfing challenge and the two course package is well worth considering. I would hesitate to recommend it after any lengthy period of inclement weather. Two rounds of golf, bed, breakfast and evening meal for £120 represents excellent value for money and in fair weather would certainly return.
On arrival at the golf centre, 3 pints of Guinness ordered, this ran out after one pour, happens, however it took around one hour to get a barrel changed!! neither of the bar-staff seemed to know what to do. Then we were told although we could not access the rooms we still needed to check-in as the pre-order for dinner had to be completed. Not a problem but the pre-order was in the hotel reception, 200 yds away, so one or two at a time we had to leave the golf centre to do this. Surely the pre-order should be in the golf centre, given to the group lead and returned when complete? This would be much better for the customer right?? Then a bombshell, they had taken buggies off, thought it too wet, it was not that wet to be honest, a little over protective maybe but the GK's prerogative. So electric trolleys then? no, got none! but they do have pull trolleys, no straps to stop the bag falling off though! A most tiring and difficult round of golf followed, the golf was ok but endlessly picking the bag up and placing it back on the trolley was a little annoying! If the business is serious about attracting golf breaks then it should be looking at ways to manage such situations, investing in a good stock of electric trolleys or installing buggy paths in the more troublesome areas. Evening dinner was not bad to be honest, although we were advised that where it said chips on the menu, this would be potatoes as they had ran out of chips!!! mid-day Friday? Morrisons is still open! (other supermarkets are available :-) ) Several of us paid the surcharge for a steak, the steaks were good quality and it would appear cooked to requirements, however only one person actually got a steak cooked as asked? All the different levels of cooking were out there on the table but not with the right people, service issue maybe?? Bar wise later in the evening was good however, Guinness on! goo, friendly staff and prices quite reasonable. Bedrooms, although a little small, have all you need and presented well, good showers however, several of our group had issues with slow draining of the bath. Breakfast, ok.... Unfortunately the same situation arose the following day regarding the golf, no buggies, no electric trolleys, so my trip was cut somewhat short as I decided not to put myself through the 18 hole fight with the 'quality' pull cart!! Overall this venue has the potential to be very good, some attention to detail, staff training, procedure changes and investment in electric trolleys / buggy paths would address pretty much all of it.
Having been invited to a family wedding held here. I was so disappointed by the lack of standards. The staff were unproffessional. Some not knowing what they were doing and others that needed to be dressed more appropriate for family occasion. The one waitress was dressed more appropriate to a night out instead of serving meals. Very off putting seeing her bottom when bending over tables. The food was not much better. Tasteless soup starter. Cold limp veg and lumpy instant gravy for main. And mush in a glass for desert. Also the bar staff struggled to get the mix right on thier pumped mixers. 3 attempts from different bars to get a coke that wasn't flat or soda water with a hint of coke. It is such a shame when the bride and groom have paid out hard earned money for thier special day only to be let down. Hawkstone if you want to be rated as a top rate venue. Look at retraining your staff and giving the service you promise.
Unfortunately the family wedding we attended here was let down by this hotel. The staff looked scruffy. One waitress had her skirt far too short to be decent at a family event. They also didn't really seem to know what they was doing half the time. As for the food, well it was cold, limp veg and tasteless. The vegetarian option was full of water when it finally arrived. Such a shame when you want to celebrate a big occasion like a wedding and you get let down by a venue that you have paid hard earned money for.
Booked by our tour director for one night to be near an area where we were tracing ancestors. It is an older facility that is being refurbished, in a pretty setting out in the country. It is adjacent to three golf courses and a park. Room was modern, quiet and comfortable and we enjoyed the dinner and breakfast.
This was our third successive visit (party of twelve) and already booked for the same time next year. Golf was excellent, particularly the Hawkstone course where the greens were in better shape (not that the championship greens were bad mind you). Hotel had been renovated since our last visit, and although the rooms were comfortable and clean they were very small with limited wardrobe space, the bed was very comfortable, but it could be a little noisy at times although not a real issue. Breakfast was superb with ample choice and portions, and the food in the evenings couldn't be faulted for quality, although quantity was poor. Food in the golf club was good and the cost of drinks was not as expensive as some resort hotels. Generally the whole stay (3 rounds of golf, 2 nights dinner bed and breakfast) was good value for money.
The picture portrayed on the website are inside a park and no where near the hotel. Unless you have a car you are really trapped, especially after 5 when the park closes..There were holes in the walls in the hallways. The initial room they but us in was in the middle of the parking lot opening to the outside. The paint on the outside of the building is all chipping and looks like it hasn't been touched in years. Although there was one helpful young man the hotel staff were really unexperienced and were unable to answer any questions. These were basic questions: Can you call a taxi for us? Can we check out? Is there any were to eat at 5pm or other things to do in the area? There was at the clubhouse about a 100 feet away but we were not told when asked, about what was near by. We were not able to stay for our entire reservation at this location as it was so different than advertised. If you really enjoyed golf and wanted to stay and drink a lot is the only reason I would stay here.
We came to Hawkstone for a family wedding. On arrival we found that the wrong nights had been booked for our stay - we were then surprised to learn that other members of our party also had incorrect bookings. The rooms have recently been refurbished but lots of annoying things... Limited hanging space for clothes - now drawers To was tiny, miles from the bed ...but we don't bother with to any more I can here you say .. we use ipads.... this is fine if the hotel WiFi wasn't so poor ! Only way of using iPads was to use phone as hotspot. Oh and no TVs buttons .. had to call to reception who were convinced we had them and not looked hard enough, then having come to the room to search , provided us with remote! Showers are a nightmare to work out, water dribbled out the realised there's a switch on the wall outside of the bathroom which operates the shower pump! Arriving down for breakfast we were told the were not expecting us - because reception had booked us for different nights didn't inform the restaurant. If you come just for golf I'm sure it would be fine, or very convenient got visiting the volleys which are close and great to see. We're not serial complainers, or difficult customers but this hotel needs a shake up!
The hotel has recently gone a refurb and the rooms are nicely done. However, they are very hot and as we were on the ground floor next to the car park it was very noisy in the morning. The rooms are not that well sound proof so you can hear your neighbors and the people upstairs. One complaint I did have was that housekeeping knocked on the door at 9am on Sunday morning! We stayed for two nights the food was good, I had beef and chicken, though the desserts were a bit disappointing; the brownie was dry and crumbly and the sticky toffee pudding was more of a ginger cake with no sauce. The setting and hotel our lovely, and the golf course is fab; especially the Hawkstone park course! Breakfast has a great choice, it was very busy and the young staff struggled to keep up with the service and tidying away. All in all I enjoyed my stay but a few things could improve for a 5 star rating!
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Golf course
Located in Weston-under-Redcastle, Hawkstone Park Hotel is 4.4 mi (7 km) from Wem Town Hall and 8.9 mi (14.3 km) from Victoria Jubilee Park. This 3-star hotel has 66 guestrooms and offers conveniences like 2 restaurants, a golf course, and free in-room WiFi. JB Joyce and Company and Whitchurch Heritage Centre are also within a 20-minute drive.
Enjoy dining at the hotel's 2 onsite restaurants: Hawkstone Restaurant specializes in local cuisine and serves breakfast, lunch, and dinner; Terrace Restaurant offers relaxing golf course views. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a English breakfast is served for a fee each morning from 7:30 AM to 10 AM.
Hawkstone Park Hotel's 66 air-conditioned rooms provide free newspapers, phones, and ironing boards. Guests can expect free WiFi and 27-inch LCD TVs with satellite channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Rooms also include desks.
Guests of Hawkstone Park Hotel enjoy features like a golf course, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this golf hotel include a 24-hour business center, coffee/tea in a common area, and an arcade/game room.
Reviews from Trip Advisor
55% of guests recommend this hotelTotal of 429 reviews