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Microtel Inn & Suites by Wyndham Bossier City

2.0 out of 5.0

Recent guest reviews

This hotel was very outdated. When you have a smoking room it shouldn’t already smell like smoke!

As soon as you walk into the hotel, it's humid, not clean, and has the smell of smoke. You can tell the hotel is run down. The elevators shake when moving and the rooms look like a motel. The sign outside was even torn. The professionalism was not that great either. There was minimum contact with the customers. It literally felt like a run down motel.

The occupants in the room above me were easily heard walking around and it sounded like the ceiling would fall through into my room every time they took a step. You could hear people coming in and out of the exit door all night

Fifteen minutes to check in when I’m the only one there. I was in the room ten minutes when an employee barged in without knocking, which is serious to me. She said the clerk told her to check the room. I was pretty upset and she would not leave until she got a look. Could not log in to the internet as I received the wrong code. Ice maker not working.

I booked my room weeks in advance but was called the day of the reservation and informed that my room wasn't available so I had to be into a smoking room.

This hotel was disgusting! would never stay here again!

Very pleasant staff and affordable room. Room wasn’t the most spacious, but was clean and comfortable. Would stay again.

I have stayed in other Microtels that were in better condition. I had to go to several floors to find a working ice machine. Staff were nice and the bed was comfortable

Check in was quick and friendly. Clerk was not overly talkitive but efficient. I found the room to be clean and smelled fresh. The rooms are small but well laid out. The 4 score comes from 2 things that I did not enjoy. There was no ice anywhere. This may have not been an issue but there were no fridge in the room. So I drank warm soda.... I always need ice! And the bed was firm. There was nothing wrong with the bed, it was just really firm and I can't seem to get comfortable on a bed that firm.

The staff's friendliness sucked. The rooms were not maintained very well.

Really loved this hotel for the price I paid! Would visit again and definitely suggest to friends and family!

Stayed here in Nashville, TN over the summer and it was very great. Clean and everything. Stayed here this past week in Shreveport, LA... First room had bed bugs... At about 3:30 in the morning we spotted one crawling across a pillow. Not something you want to see. Immediately packed up our bags and moved to a new room on the first floor. People at the desk were nice and helpful. Didnt see any bugs the rest of the 6 days we were there but you never know. Definitely took caution and carefully handled all of my belongings after leaving the hotel. Wouldn't stay there again just because of the risk of bringing bed bugs home. Breakfast was good but spoiled milk. Housekeeping and staff was very friendly though. Overall okay... Minus the bugs. Had it not been for that, I would stay here again. Perhaps it depends on the location.

We booked this room mainly for location based on costs to be close to family members. After we checked in the key card given to us did not work. While my wife waited I had to go back to the front desk to have the cards coded correctly. The room was clean, average. The shower handle got struck one morning, not good. The outside door from the hallway to the parking lot worked going out. The card reader did not work, a part was on order I was told. Overall I was pleased with the price, we were there just to clean up and sleep. Also, the security bar was not working properly, I had to screw in the screws to make it work right. I feel the price matched the hotel. Great shower. Great price, we might stay here again. The staff were awesome, the staff gets 5 stars. God Bless

Decent but not for the price. Ended up going to Margaritaville..

This hotel has minimal extras but it is clean, well maintained and conveniently located. The price is right also.

It was an overall good experience. As far restaurants are concern the location is great.

I'm picky, this was clean and although the first room was tiny (hence MICROtel) we were moved to a larger room when we complained. When I say small - be aware these hotels have some rooms that are so small you cannot walk by your spouse without one of you backing into the bathroom or backing down beside the bed! They also have some with kitchenettes that are larger. You might want to specify. But either way - the location was great, very clean and our room was quiet and I felt safe and it didn't break the bank!. Also Outback Steakhouse was in the parking lot!

The location of the hotel was very nice. It was a few minutes from the malls and casinos The room was quite clean. I had to call the front desk for an ironing board and iron. I expected it to be in the room already. The room did not have a refig or microwave. The microwave was in the lobby area for all residents. The hotel is good if you just plan to sleep there and change to go on outings. It is not good if you are going there to relax...

The staff was rather irritating. Service was very slow and made you feel that you were interrupting whatever they really wanted to do rather than help you. Poor service ranged from the girl at the desk to the maid service to the woman helping with the breakfast. Overall poor. Would not want to stay there again.

Culminated assisting in the movement of relatives. Small "euro style" room. But the hotel was clean and the desk and houskeeping staff were helpful and attentive. A good choice for single or light packing couple.

2713 Village Lane Bossier City LA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Located 2.9 mi (4.7 km) from Louisiana Boardwalk, Microtel Inn & Suites by Wyndham Bossier City is within a 10-minute drive of other popular attractions like Sci-Port Discovery Center. This hotel has 101 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's in central Bossier City and also close to Veterans Park.


Dining

Free continental breakfast is offered each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Microtel Inn & Suites by Wyndham Bossier City's 101 rooms are air-conditioned and provide coffee makers, free local calls, and safes. 34-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Rooms also include desks.


Property features

Microtel Inn & Suites by Wyndham Bossier City features free WiFi in public areas, a meeting room, and a business center. A stay here includes free parking. Staff members are on hand to provide luggage storage and a safe deposit box at the front desk. Additional amenities include coffee/tea in a common area, laundry facilities, and barbecue grills.

Room options

Standard Room, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Standard Room, 1 Queen Bed, Accessible

Queen 1 | Sleeps 2

Guest reviews for Microtel Inn & Suites by Wyndham Bossier City

Everyone (10) Couples (8) Business (3) Family (4) Friends (1) Other (5)
1

run down

Everyone

This hotel was very outdated. When you have a smoking room it shouldn’t already smell like smoke!

By on May 15, 2018

1

dirty and smelly

Everyone

As soon as you walk into the hotel, it's humid, not clean, and has the smell of smoke. You can tell the hotel is run down. The elevators shake when moving and the rooms look like a motel. The sign outside was even torn. The professionalism was not that great either. There was minimum contact with the customers. It literally felt like a run down motel.

By on May 8, 2018

1

overhead noise

Everyone

The occupants in the room above me were easily heard walking around and it sounded like the ceiling would fall through into my room every time they took a step. You could hear people coming in and out of the exit door all night

By , from louisiana on May 6, 2018

1

clerk overwhelmed with one customer

Everyone

Fifteen minutes to check in when I’m the only one there. I was in the room ten minutes when an employee barged in without knocking, which is serious to me. She said the clerk told her to check the room. I was pretty upset and she would not leave until she got a look. Could not log in to the internet as I received the wrong code. Ice maker not working.

By , from Bossier City on Apr 7, 2018

1
Everyone

I booked my room weeks in advance but was called the day of the reservation and informed that my room wasn't available so I had to be into a smoking room.

By on Mar 8, 2018

Review comment responded on Mar 12, 2018

Thank you for your review, I am sorry this happened to you. I have addressed this issue with the front desk so that this does not happen again. I do hope you will give us another chance in your future travels.

1

it was awful!

Everyone

This hotel was disgusting! would never stay here again!

By on Feb 15, 2018

Review comment responded on Feb 19, 2018

Thank you for your review, we are working hard at updating the hotel and making things better.

4

affordable and comfortable.

Everyone

Very pleasant staff and affordable room. Room wasn’t the most spacious, but was clean and comfortable. Would stay again.

By , from Fort Worth, TX on Oct 30, 2017

Review comment responded on Nov 1, 2017

Thank you for your great review, we appreciate your feedback. I am glad your stay with us was a pleasant one.

3

a little run down

Everyone

I have stayed in other Microtels that were in better condition. I had to go to several floors to find a working ice machine. Staff were nice and the bed was comfortable

By , from Dallas on Oct 24, 2017

Review comment responded on Nov 1, 2017

Thank you for taking the time to give us your review. I am sorry you had to deal with the issues you encountered and we are working hard at correcting these.

4

nice safe hotel - great value

Everyone

Check in was quick and friendly. Clerk was not overly talkitive but efficient. I found the room to be clean and smelled fresh. The rooms are small but well laid out. The 4 score comes from 2 things that I did not enjoy. There was no ice anywhere. This may have not been an issue but there were no fridge in the room. So I drank warm soda.... I always need ice! And the bed was firm. There was nothing wrong with the bed, it was just really firm and I can't seem to get comfortable on a bed that firm.

By , from welsh, la on Oct 13, 2017

Review comment responded on Oct 16, 2017

Thank you for taking the time to give us your feedback. We value our guests opinions and work hard to correct their issues. I am sorry you could not locate the ice machines, I do know the one on our 3rd floor is being fixed but we do have one on the 1st floor and I'm sorry no one told you this. I do hope you will stay with us again in your future travels.

2
Everyone

The staff's friendliness sucked. The rooms were not maintained very well.

By on Jul 3, 2017

Review comment responded on Jul 9, 2017

We are very sorry your stay was not as expected. We strive to produce a friendly atmosphere for all from the time you check in until you check out. The unfriendliness you experienced is not what we prefer in our employees and we will address this problem. We would like for you to give us another chance in your future travels. Thank you for letting us know.