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La Quinta Inn & Suites Denison - North Lake Texoma

2.5 out of 5.0

Recent guest reviews

Very friendly staff. Peaceful. Very clean and great breakfast.

From checkin to checkout just a great experience and a superb value.

Not happy with my experience... no one tried resolving my issue...

Title says it all. Typical La Quinta, clean, modest in amenities but it had a fridge which was nice. Fitness room had only 3 machines one of which didn't work. But getting to the hotel was a nightmare. Couldn't use the access road and discovered we had to cut through Rent a Center driveway to get to Holiday Inn Express which had a road that got us to the hotel. Poor planning, but ok otherwise.

I was first deceived by the appearance, it was clean and modern looking. Staff was was very courteous! after we were given our keys that is when things started to go down hill.! Our first impression of the room Small, with a king bed! I could not imagine it with 2 queen beds. There were also scuff marks all over the walls. The furniture was old and the lounge chair arms were almost black. Now I have stayed in alot of comfort inn in my traveling days with work and pleasure. This room was not up to their standards. I went to the desk and politely asked if there was another room we might look at, the clerk told us they were in the process of remodeling their rooms, so I asked if we could look at one of those? She was very accommodating and showed us one of the new rooms. The new room felt even smaller with the new furniture and also just had that old feeling! So we just stayed in the original room and we were also told, they were in the process of being acquired by Laquinta! It will never meet their standards at all! Well that was our experience with this hotel, I would not stay here again.

Bad experience! First impression was a good one front lobby was clean and looked nice! Staff was very friendly and helpful. But went down hill from there. Room was small and dirty. Went back to the front desk to ask for another room, she was very attentive to our plea, she told us they were remodeling and I asked to see a new room! She took us to one, it was even more cramped than ours with the new furniture! Plus a double queen bed. So we opted for our original room! Then she told us they were being acquired by La quinta hotels. This would not be up to their standards! Just so you know I am not a complainer I have traveled for twenty five years for work and pleasure so I know what to expect from choice hotel's. And this is not it! I would not stay here again! I hope you fellow travelers find this helpful.

Desk clerk was awesome when we arrived and departed. Staff at breakfast area alittle impolite. Comfortable and clean. Little confusing to get to at first due to one way. A sign by turn off would have helped. We participated in the annual Choctaw casino pow wow.

We were mostly at the casino about 15 minutes away. Hotel was clean & the brealfast was good.

Everything was fine, but no extra toliet paper, and I had to go get some. With 4 people in the room 1 roll that was half way gone does not last!!

Room was suppose to be smoke free. It was saturated with smoke smell. Telephone in room did not work. Was suppose to have 2 tv's in suite only had one. Want money back.

Great place to stay for a night. Price was reasonable.

My family and I didn't stay long but were very happy that we picked this hotel. The staff was very polite and the room was clean. The breakfast buffet had a good mix of food and drink to choose from plus the IHOP next door. The hotel was nice and clean and close to interstate for easy access. I would stay here again.

We were on the way to Houston so we just had a night stay over. The room is clean, the bed is good, the front desk clerk is nice. every thing is good, except the location, it hard to find the way to the hotel.

Outstanding night for me

The Comfort Inn & Suites in Denison, Tx was a great place to stay. The rooms were nicely designed and well kept. The bathroom had ample room. The towels were soft and not scratchy. Great choices for breakfast; waffles, boiled eggs, cereals, donuts & rolls, fruit, juices, mike and more. Both me and my wife loved the stay.

Room options

Room, 1 King Bed, Refrigerator & Microwave

King 1 | Sleeps 3

Executive Room, 1 King Bed, Refrigerator & Microwave

King 1 | Sleeps 4

Guest reviews for La Quinta Inn & Suites Denison - North Lake Texoma

Everyone (3) Couples (6) Business (1) Family (4) Friends (1)
5

nice only one change recommended larger pillows.

Everyone

Very friendly staff. Peaceful. Very clean and great breakfast.

By on Jul 27, 2016

Review comment responded on Jan 1, 1970

Dear Anonymous, Thank you for taking time to review us and for your kind words about the staff. I am pleased to hear that you had a pleasant stay at La Quinta Inn & Suites in Denison. It's thru feedback like yours, we are able to provide the best possible stay. Your suggestion will be submitted for consideration. We hope you will consider La Quinta Inn & Suites for your accommodation needs in future. See you soon. Best regards, Shelly.

4

great great value

Everyone

From checkin to checkout just a great experience and a superb value.

By , from Monroe, LA on Apr 25, 2016

Review comment responded on Apr 28, 2016

Dear Delene, Thank you for your review! I am pleased to hear that you had such an enjoyable stay here at La Quinta Inn & Suites in Denison. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Best regards. Shelly.

1

not happy

Everyone

Not happy with my experience... no one tried resolving my issue...

By , from Houston on Apr 23, 2016

Review comment responded on May 7, 2016

Dear Robiii, I’ve received your review of La Quinta Denison - North Lake Texoma. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again. Best regards.

3

hotel ok but access to it sucks

Couples

Title says it all. Typical La Quinta, clean, modest in amenities but it had a fridge which was nice. Fitness room had only 3 machines one of which didn't work. But getting to the hotel was a nightmare. Couldn't use the access road and discovered we had to cut through Rent a Center driveway to get to Holiday Inn Express which had a road that got us to the hotel. Poor planning, but ok otherwise.

By on Nov 17, 2015

3

older hotel small room

Couples

I was first deceived by the appearance, it was clean and modern looking. Staff was was very courteous! after we were given our keys that is when things started to go down hill.! Our first impression of the room Small, with a king bed! I could not imagine it with 2 queen beds. There were also scuff marks all over the walls. The furniture was old and the lounge chair arms were almost black. Now I have stayed in alot of comfort inn in my traveling days with work and pleasure. This room was not up to their standards. I went to the desk and politely asked if there was another room we might look at, the clerk told us they were in the process of remodeling their rooms, so I asked if we could look at one of those? She was very accommodating and showed us one of the new rooms. The new room felt even smaller with the new furniture and also just had that old feeling! So we just stayed in the original room and we were also told, they were in the process of being acquired by Laquinta! It will never meet their standards at all! Well that was our experience with this hotel, I would not stay here again.

By on Jun 2, 2014

2

small and dirty

Couples

Bad experience! First impression was a good one front lobby was clean and looked nice! Staff was very friendly and helpful. But went down hill from there. Room was small and dirty. Went back to the front desk to ask for another room, she was very attentive to our plea, she told us they were remodeling and I asked to see a new room! She took us to one, it was even more cramped than ours with the new furniture! Plus a double queen bed. So we opted for our original room! Then she told us they were being acquired by La quinta hotels. This would not be up to their standards! Just so you know I am not a complainer I have traveled for twenty five years for work and pleasure so I know what to expect from choice hotel's. And this is not it! I would not stay here again! I hope you fellow travelers find this helpful.

By on Jun 2, 2014

4

choctaw pow wow

Families

Desk clerk was awesome when we arrived and departed. Staff at breakfast area alittle impolite. Comfortable and clean. Little confusing to get to at first due to one way. A sign by turn off would have helped. We participated in the annual Choctaw casino pow wow.

By on Nov 26, 2012

3

last minute getaway

Couples

We were mostly at the casino about 15 minutes away. Hotel was clean & the brealfast was good.

By on Sep 4, 2012

4

cousins get away (all ladies)

Families

Everything was fine, but no extra toliet paper, and I had to go get some. With 4 people in the room 1 roll that was half way gone does not last!!

By on May 15, 2012

1

disappointed

Families

Room was suppose to be smoke free. It was saturated with smoke smell. Telephone in room did not work. Was suppose to have 2 tv's in suite only had one. Want money back.

By on Jan 4, 2012