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Reviews

4.1 / 5Very Good
338 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Coco Park
    7 min walk
  • Popular Location
    Shenzhen Convention and Exhibition Center
    11 min walk
  • Popular Location
    Shenzhen City Hall
    12 min walk
  • Airport
    Shenzhen (SZX-Shenzhen Intl.)
    22 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-01-28. Try updating your dates to see prices for your trip.

    About this area

    Shenzhen

    Connected to the convention center, Sheraton Shenzhen Futian Hotel is in Shenzhen's Futian neighborhood, an area with great shopping. Coco Park and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World and Happy Valley. Shenzhen Safari Park and Shenzhen International Garden and Flower Expo Park are also worth visiting. Our guests love the hotel's convenience to public transportation: Shenzhen Convention and Exhibition Center Station is 3 minutes by foot and Gangxia Station is 9 minutes.

    Popular Location

    What's nearby

    • Coco Park - 7 min walk
    • Shenzhen Convention and Exhibition Center - 11 min walk
    • Shenzhen City Hall - 12 min walk
    • Shenzhen Civic Center - 18 min walk
    • Shenzhen Concert Hall - 2 min drive

    Getting around

    • Hong Kong Lok Ma Chau Station - 3 min drive
    • Shenzhen Convention and Exhibition Center Station - 3 min walk
    • Shenzhen (SZX-Shenzhen Intl.) - 22 min drive

    Restaurants

    • Mezzo Italian Restaurant – Restaurant offering Italian cuisine. Serves lunch and dinner daily.
    • The Exchange Restaurant – Restaurant. Serves breakfast, lunch, and dinner daily.
    • Chiu Chow Garden – Garden-view restaurant offering Chinese cuisine. Serves brunch, lunch and dinner daily.
    • Afterwards Lobby Bar – Lobby lounge. Open daily.

    About this property

    Sheraton Shenzhen Futian Hotel

    This smoke-free hotel features 2 restaurants, an indoor pool, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 290 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are LCD TVs with satellite channels.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Free self parking
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 218 for adults and CNY 109 for children
    2 restaurants and 1 coffee shop/café
    1 bar
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    Fitness center
    Indoor pool
    Outdoor pool

    Family friendly

    Children's club (surcharge)
    Dry cleaning service
    Indoor pool
    Laundry facilities
    Outdoor pool

    Conveniences

    ATM/banking services
    Ballroom
    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Chinese
    English
    Korean
    Russian

    Business services

    Business center
    Meeting rooms
    Conference space (86112 square feet)

    Outdoors

    Garden

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Wheelchair-accessible registration desk
    Wheelchair-accessible fitness center
    Wheelchair-accessible business center
    Wheelchair-accessible restaurant
    Visual alarms in hallways

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Pillow menu
    Premium bedding

    Bathroom

    Bathrobes
    Deep soaking bathtub
    Free toiletries
    Hair dryer
    Rainfall showerhead
    Separate bathtub and shower

    Entertainment

    32-inch LCD TV
    Cable/satellite channels
    Premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Access via exterior corridors
    Connecting rooms available
    Desk
    Free local calls
    Free newspapers
    Iron/ironing board
    Safe
    Turndown service
    4.1

    Very Good

    5 - Excellent
    140
    4 - Good
    133
    3 - Okay
    42
    2 - Mediocre
    13
    1 - Poor
    10
    4.3
    Cleanliness
    4.1
    Service and Staff
    4.1
    Amenities
    4.1
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Convenient location, very friendly staff. Gym and pool were under renovation which was not disclosed at the time of the booking but there is a smaller temp gym and was offered to use the pool facilities at the St. Regis 👍

    Stayed 2 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    reat service, not luxurious

    This is a nice, clean hotel that takes great care of their guests. I had several special requests during my 5 days stay which they were always happy to accommodate whether the check in person, Lucky, the concierge staff who helped me send FedEx which is not so easy for a foreigner, the cleaning staff, the F and B manager and even the wait staff. Staying there for 5 days and eating the buffets for every meal since I was there for a conference, I did find that the variety of food could have been improved. The Italian restaurant, Mezzo, also needs to improve its offerings in my opinion. Overall, it is not particularly luxurious from Western standards.

    Stayed 4 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The sign of hotel was not obviously shown in front of the hotel, so we needed to take some time to look for it. We celebrated our anniversary there and the hotel put in some romantic decorations and offered us a complimentary cake which was very delicious, we really appreciated it. Overall the hotel was great, if the buffer breakfast could provide more varieties then it would be excellent.

    Stayed 1 night in Dec 2019

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    the rooms smelled

    Stayed 3 nights in Oct 2019

    4/5 Good

    • Liked: Staff & service, amenities, property conditions & facilities

    The hotel and location is great. The room was huge, a very pleasant surprise. The shower wasn’t great as just a shower wand and the water wasn’t hot. The room was freezing and the temperature control wasn’t working well. There was mould under the mirror in the bathroom

    Stayed 2 nights in Oct 2019

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