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Sheraton Dameisha Resort, Shenzhen

5.0 out of 5.0

Recent guest reviews

Great and spacious room with phenomenal view from the balcony ! Everything is exceptional such as entire resort cleanliness,plenty variety on breakfast buffet,spacious room and big indoor or outdoor swimming pools . The cons that decides me to rate an "average" are the club team did not reply and responds to my email which I sent a week before my arrival . It is disappointed that the hotel did not take a guest needs or request serious enough .

I used this location based on input from a supplier I was using in the area. Great rooms! All rooms have an ocean view and a balcony. It was nice to have dinner on the balcony every night and relax after a long day of work. At the time there was not much to do around the hotel, but I believe it has developed a bit more since my last stay in 2008.

We have been visiting this hotel many times since 2016 due to business trips to the area nearby. Have been as hotel guests, as restaurant/lobby bar visitors, or just using swimming pool facilities Yes, location is amazing. It is the only available piece of the clean and not crowded beach in Shenzhen. There is no place in the city where you can find such a spot. Rooms are spacious and with a stunning view. Now talking about the value. This is a very expensive 5 star hotel with a world famous name. What would you expect coming here and paying over 500usd per night?! A great flawless service! Instead you get 3star Chinese no-name hotel service. Some common use facilities require maintenance and redecoration. Like elevators, carpets, in-door swimming pool. Showers inside changing rooms are conked out and dirty. Steam room and sauna sometimes simply do not work. Hygiene norms are very questionable there. Outdoor swimming pool is very big and beautiful. But no staff service at all! I saw someone else's comment here that pool bar is closed on weekdays. No, even on weekends it is impossible to get a drink there! Forget about asking to bring you a towel or menu. You can wait for hours! Once on Saturday we asked to change the sunbed mattress because it was all wet - at the end we had to do it ourselves, because service was so slow! Cocktails are horrible. They don't have right ingredients, don't know how to mix them. Can be acceptable if it is a 5 usd drink, but not, - you pay accordingly to 5star hotel price-list Food. A la card menu is very limited. Once we ordered grilled meat (beef, pork, chicken) plate, medium rare. Guess what? Chicken came out also medium rare. Pointless to argue with staff, that you can not serve chicken half cooked at least due to food safety... Buffet on Sunday branch is a silver lining at this hotel. Many options of international dishes, fresh juices, free flow alcohol. But you have to hurry up and come earlier to find a good table. If there is group of local guests got here on wholesale deal - in 30 min food evaporates. Then it takes another half an hour for staff to bring a new one. Oh and the breakfast buffet. Food is gone there in seconds. It is so crowded in summer time that looks like people had to fight to get anything. I tried a la card breakfast as an option to avoid queuing, but recently it changed to the worse: juice and coffee excluded from "all day breakfast", not even a toast was served with your eggs. Asked for "over easy" eggs and got overcooked ones :( It took half an hour to serve my order while I was enjoying sea view with cleaning ladies mopping floors around my table. Very disappointing. Bottom line: hotel is lucking of English speaking management with international experience, especially in F&B, room service, swimming pool, gym. Overcrowded in summer and overpriced. Poorly maintained facilities.

The Sheraton in Dameisha has breath-taking views and is a short picturesque 1 hour drive from Shenzhen. The hotel has a beautiful pristine beaches and pools that are absolutely heavenly including a swim up bar. The change rooms are equipped with sauna and steam room, which are relaxing. If you are lucky enough to stay on a Sunday I highly recommend the brunch! While the food is mouth-watering, the desserts are just adorably delectable. This review would not be complete without my mentioning Aven, the general manager, and his team at the Sheraton. They were truly brilliant in meeting my every request (mind you my requests were reasonable). At every turn every single person on staff did there utmost to make sure not just myself but also my friends were comfortable and happy while we were at the resort. I will be going back many many times.

Outstanding hotel, great Italian restaurant: Capri, delicious and authentic Italian Food, highly recommended. It was a pleasant surprise to get authentic Italian taste here. Totally loved it, will surely visit again.

The staff of the front desk is pretty and so kind, I'd like to visit here again if I have anothere chance. All of here was great but why should I must to write so many words?…umm,can I stop here? Miss Bian is so cute, I like her.

I visited this hotel twice first time in July and another one in august...great location with a huge nice outdoor pool next to the beach and all room have a great ocean view from the balcony,it's the best place to relax away from the busy city just 30-45 mins away from downtown Shenzhen! I always use the hotel concierge everytime I travel and I have to say that their concierge staff is one of the best!! Mister Hunk and Raymond of the concierge team has been very helpful and makes our trip a lot more convenient,they will also give you lot of recommendations!! So overall a good hotel with a great staff!!! Will surely visit it again soon!! Maki

This is an excellent resort and very family friendly. The breakfast buffet has a variety of foods to suit all tastes. It is a bit far from the downtown. You need to take a taxi and with traffic is can be 45 minutes but the distance is worth it. With a private beach and an indoor and outdoor pool you really don't need to go anywhere when you choose this hotel. Within walking distance there is a small outlet with western food like Pizza Hut and Burger King.

Very expensive due to demand and great location on the beach itself. All rooms have wonderful sea view and a balcony. Breakfast spread was extensive. Good range of facilities (indoor and outdoor pools) but gym closed early and 24 hour access required contacting the front desk. As a SPG Gold Member, was upgraded to a huge suite, which was fantastic. But house keeping was horrible. Bathrobe was not hung up and left on the sofa, tea bag from the night before was still in the cup and on the mini bar shelf the next evening. Toilet was also not very clean with clumps of hair on the floor (too long to be mine). Overall, beautiful hotel but housekeeping leaves much to be desired, especially for the high price. Definitely not in keeping with the Sheraton standard.

I never get to stay in a "resort" hotel while on business so this was a treat. I happened to be visiting a couple of companies in Shenzhen and one is more on the east side of the city so this Sheraton was recommended. Having traveled extensively around the world: Car service: I used the car service for pick-up from the airport. No problem - very easy and straightforward. Comfortable van. Building and facilities: all excellent. Some minor areas where a bit of aging is evident but overall, no issues. Gym and pool were both excellent. Unfortunately I went swimming on a weekday, around midday - and the swim-up bar was not open. Room: very comfortable. Clean, large bed (a king), large bathroom area. Restaurant: the main restaurant (for the breakfast and dinner buffets) is large and open. The food was average and the reason I cannot give the hotel 5-stars. While plentiful, the various dishes were average with none really standing out. The fresh fruits were excellent - as watermelon and other fruits are in season. Overall: I would stay here again as long as I'm not doing business on the west side of town (closer to the airport).

9 Yankui Road Shenzhen Guangdong

Hotel highlights

  • Close to OCT East
  • Free parking
  • Onsite dining
  • Marina

Located in Yantian within a short walk of Dameisha Seaside Park, Sheraton Dameisha Resort, Shenzhen is within a mile (2 km) of OCT East. This 386-room, 5-star resort has a marina, a full-service spa, and 3 restaurants. It's on the beach and also within a 30-minute drive of Minsk World and Fairy Lake Botanical Gardens.


Dining

There are ample dining options with 3 onsite restaurants, including Capri Italian Restaurant, which specializes in Italian cuisine and serves brunch and dinner, and Feast Signature Restauran with pleasing ocean views. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

All of Sheraton Dameisha Resort, Shenzhen's 386 individually decorated rooms provide balconies, refrigerators, and minibars. Guests can expect WiFi, wired Internet, and 37-inch LCD TVs with cable channels and DVD players. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Coffee makers, free newspapers, and free bottled water are also available.


Property features

Guests of Sheraton Dameisha Resort, Shenzhen have access to a marina, a full-service spa, and an indoor pool. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include an outdoor pool, a children's pool, and a health club.

Room options

Premium Room (Club)

Twin 2 | Sleeps 3

Panoramic Room (Ocean)

Twin 2 | Sleeps 3

Premium Room (Ocean)

Twin 2 | Sleeps 3

Suite (Ocean)

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

94% of guests recommend this hotel

Total of 1323 reviews