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Shangri-la Hotel, Shenzhen

5.0 out of 5.0

Shangri-la Hotel, Shenzhen

5.0 out of 5.0

Recent guest reviews

The property is conveniently located next the the metro and train station. It is also located 15 minutes from the Huanggang Border which make if accessible from Hong Kong.

The hair dryer is not located in the bathroom. It is located at the desk area. - Very inconvenient.

Hotel was very nice. It was a bit pricey for China standards at 164usd. But staff was pleasant. I ate at lobby bar and at champs both were great. Champs had nice entertainment. Only complaint is that that is a very very large lobby area with No seating for waiting for acquaintances to arrive ? Plenty of room for a few couches or at least some chairs. Otherwise very nice. Also they need to arrange with a share van company for boarder and HKG van service. They only have a limo which is very expensive. Need more boarder and airport options

Facilities were too old. Non smoking room could smell smokes from neighboring rooms. But staffs were nice and helpful

if you are going for work this hotel has good location, it is right next to the railroad station walking distance. the hotel lobby was very pretty, for me the rooms were ok. nothing great, I think it is time for a renovation in the rooms.

It used to be a great hotel but it is old and worn down, and on top of that everything thing is charged at the ultimate premium, this hotel was a favourite but not anymore. One good thing though, very easy location when you are coming from of intend to go to Hong Kong, you just walk from hotel over the border.

Comfortable room and great breakfast buffet. Nice lobby lounge. Great fitness area with whirlpool, sauna, and streamroom.

VERY COMFORTABLE AND PERFECT PLACE TO STAY IF YOU'RE IN LUO HU.

I enjoyed my stay. The value to cost ratio was excellent. I would go there again.

To stay at the Shangri-La ShenZhen is like to stay in hom plus all the pamper that you can imagine. I really like this place. Thanks to the horizon staff,they are superb.

When you consider the location is directly across from the the szx railway station, it's a good value for under $220 a night. If you pay more than that, you will be disappointed with the rooms and cleanliness. It's an older hotel.

When you stay at this hotel, you get the impression that you are in the early nineties. The decor is from that era and it is in desperate need of remodeling. The carpet in the room is old and you do not want to go around it barefooted. The staff is somewhat friendly, that is about the only good thing that I have to say about this hotel, aside from its location (next to the train station to go to Hong Kong) and decent recently remodeled restaurant in the second floor. If you want to buy knockoffs, the stores are in a building that is a 5 minute walk from the hotel, next to the train station.

I liked the hotel , the room and the service.

Jianshe Road, Luohu District Shenzhen Guangdong

Hotel highlights

  • Close to Luohu Port and Dongmen Pedestrian Street
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Luohu, Shangri-la Hotel, Shenzhen is within a mile (2 km) of popular sights such as Luohu Port and Dongmen Pedestrian Street. This 522-room, 5-star hotel has an outdoor pool along with free in-room WiFi and a fitness center.


Dining

Enjoy dining at Coffee Garden, one of 4 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM.


Rooms

Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. The bathroom offers a soaking tub, hair dryers, and free toiletries. Other standard amenities include a refrigerator, a minibar, and a coffee maker.


Property features

Shangri-la Hotel, Shenzhen features an outdoor pool, a children's pool, and a fitness center. For transportation, you can make use of an airport shuttle (available 24 hours) for CNY 600 per vehicle, as well as limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a business center.

Room options

Horizon Club, Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 2 Twin Beds

Twin 2 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Executive Suite, 2 Twin Beds

Twin 2 | Sleeps 3

Guest reviews for Shangri-la Hotel, Shenzhen

Everyone (6) Business (7) Couples (1)
5
Everyone

The property is conveniently located next the the metro and train station. It is also located 15 minutes from the Huanggang Border which make if accessible from Hong Kong.

By on Apr 22, 2019

Review comment responded on Apr 26, 2019

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and sharing your comments. We are glad to learn that you were impressed by our convenient location, and neighboring with Shenzhen Metro Line 1 and 9, which offers guests a very easy access to Hong Kong, Guangzhou and other attractions within Shenzhen City. Wish to see you soon, and welcome to our wide range of restaurants to explore more delicacies. Yours Sincerely, Rebecca Yan Acting General Manager

4
Everyone

The hair dryer is not located in the bathroom. It is located at the desk area. - Very inconvenient.

By on Feb 19, 2019

Review comment responded on Feb 22, 2019

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and sharing your valuable comments in Expedia. We are sorry for the inconvenience caused and will definitely look into the areas you have mentioned and address those issues with our team with remedial actions. We look forward to welcoming you back in the near future. Yours Sincerely, Rebecca Yan Acting General Manager “

5
Everyone

By on Sep 18, 2018

Review comment responded on Sep 18, 2018

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and sharing your review. We are so pleased to hear you enjoyed your stay. We do hope to have the opportunity to welcome you back in the future. Yours Sincerely, George Baird General Manager

4

convenient to china boarder

Everyone

Hotel was very nice. It was a bit pricey for China standards at 164usd. But staff was pleasant. I ate at lobby bar and at champs both were great. Champs had nice entertainment. Only complaint is that that is a very very large lobby area with No seating for waiting for acquaintances to arrive ? Plenty of room for a few couches or at least some chairs. Otherwise very nice. Also they need to arrange with a share van company for boarder and HKG van service. They only have a limo which is very expensive. Need more boarder and airport options

By , from boston on Mar 24, 2018

Review comment responded on Mar 29, 2018

Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing your review with us. We are glad to learn that our Champs Bar and service from our colleagues delighted you. Your other comment has been noted and shared with the team for future improvement. We look forward to serving you again in the near future. Yours Sincerely, George Baird General Manager

3
Everyone

Facilities were too old. Non smoking room could smell smokes from neighboring rooms. But staffs were nice and helpful

By on Mar 22, 2018

Review comment responded on Mar 27, 2018

Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing your positive review with us. We are glad to learn that service from our colleagues delighted you. Your other comment has been noted and shared with the team for future improvement. We look forward to serving you again in the near future. Yours Sincerely, George Baird General Manager

4

good location

BusinessTravelers

if you are going for work this hotel has good location, it is right next to the railroad station walking distance. the hotel lobby was very pretty, for me the rooms were ok. nothing great, I think it is time for a renovation in the rooms.

By , from puerto rico on May 1, 2017

Review comment responded on May 5, 2017

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and taking your valuable time sharing your review on Expedia. We are delighted to learn that our convenient location and pretty lobby impressed you. Your other kind comments are well noted. We look forward to welcoming again in the future. Yours Sincerely, George Baird General Manager

3

it used to be a great hotel.

Everyone

It used to be a great hotel but it is old and worn down, and on top of that everything thing is charged at the ultimate premium, this hotel was a favourite but not anymore. One good thing though, very easy location when you are coming from of intend to go to Hong Kong, you just walk from hotel over the border.

By , from Norway on Apr 2, 2017

Review comment responded on Apr 5, 2017

Dear Guest, Thank you for choosing to reside with us at Shangri-La Hotel, Shenzhen, and sharing your positive comment on our convenient location. Also your other comments have been recorded. We look forward to welcoming you in the future. Yours Sincerely, George Baird General Manager

4

very nice hotel.

BusinessTravelers

Comfortable room and great breakfast buffet. Nice lobby lounge. Great fitness area with whirlpool, sauna, and streamroom.

By , from San Jose, Ca, USA on Jan 13, 2017

5

great hotel

BusinessTravelers

VERY COMFORTABLE AND PERFECT PLACE TO STAY IF YOU'RE IN LUO HU.

By on Oct 11, 2014

4

pretty good

BusinessTravelers

I enjoyed my stay. The value to cost ratio was excellent. I would go there again.

By on Dec 8, 2013