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Located in Luohu - Downtown Shenzhen, Best Western Shenzhen Felicity Hotel is adjacent to Luohu Commercial City with other popular attractions like Dongmen Pedestrian Street within a couple of miles (3 km). This 541-room, 4-star hotel has 3 restaurants along with conveniences like a full-service spa and free in-room WiFi. It's in central Shenzhen and also close to Shenzhen Huaqiang North Commercial Circle and Luohu Port.

Dining

Enjoy dining at Atrium Cafe, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee each morning from 6:30 AM to 10 AM.

Rooms

All 541 air-conditioned accommodations feature separate bedrooms. TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Fireplaces, refrigerators, and minibars are other standard amenities.

Property features

Renovated in 2012, Best Western Shenzhen Felicity Hotel offers a full-service spa, a sauna, and free WiFi in public areas. For transportation, you can make use of an airport shuttle (available 24 hours) for CNY 350 per vehicle one way, as well as limo/town car service. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a business center, and express check-in.

Highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa
  • Spa services

Renovations & Closures

The property is undergoing renovations. The following areas are affected:
  • Bar/lounge
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Best Western Shenzhen Felicity Hotel features a full-service spa and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center, limo/town car service, and a meeting room. This business-friendly hotel also offers spa services, tour/ticket assistance, and gift shops/newsstands. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in May 2012.

Best Western Shenzhen Felicity Hotel has designated areas for smoking.

  • Spa treatment room(s) 
  • Steam room 
  • Sauna 
  • Free newspapers in lobby 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Limo or Town Car service available 
  • Business center 
  • 24-hour front desk 
  • Express check-out 
  • Safe-deposit box at front desk 
  • Total number of rooms - 541 
  • Gift shops or newsstand 
  • Hair salon 
  • ATM/banking 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Fireplace in lobby 
  • Elevator/lift 
  • Number of floors - 25 
  • Concierge services 
  • Express check-in 
  • Full-service spa 
  • Designated smoking areas 
  • Grocery/convenience store 
  • Free WiFi 
  • Free wired high-speed Internet 
  • One meeting room 
  • Luggage storage 
  • Tours/ticket assistance 
  • Bar/lounge 
  • Shopping on site 
  • Garden 
  • Porter/bellhop 
  • Number of restaurants - 3 
  • Conference center 
  • Airport transportation (surcharge) 
  • Spa services on site 
  • Wedding services 

Family Friendly Amenities

  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Pay movies 
  • Fireplace 
  • Premium bedding 
  • Room service (24 hours) 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Jetted bathtub 
  • In-room massage available 
  • Slippers 
  • Shower/tub combination 
  • Desk 
  • Television 
  • Iron/ironing board 
  • In-room safe 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Free cribs/infant beds 
  • Separate bedroom 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10 AM.

Atrium Cafe - This cafe serves breakfast, brunch, lunch, and dinner.

Lok Moon - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

The onsite spa has massage/treatment rooms. Services include Thai massages, massages, and manicures and pedicures. The spa is equipped with a steam room.

  • Steam room in spa 
  • Thai massage 
  • Manicures and pedicures 
  • Massages 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at Midnight

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is 2 PM

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 60 per person (approximately)
  • Airport shuttle fee: CNY 350 per vehicle (one way)
  • Rollaway bed fee: CNY 190 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Felicity
  • Best Western Felicity Hotel
  • Best Western Shenzhen Felicity
  • Best Western Shenzhen Felicity Hotel
  • Felicity Hotel Shenzhen
  • Felicity Shenzhen
  • Hotel Best Western Felicity Shenzhen
  • Hotel Felicity Shenzhen
  • Shenzhen Best Western
  • Shenzhen Best Western Felicity
  • Best Western Shenzhen

* Rooms for this hotel are currently unavailable on our site.
† This room is not available on our site.