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Located in Luohu - Downtown Shenzhen, Best Western Shenzhen Felicity Hotel is adjacent to Luohu Commercial City with other popular attractions like Dongmen Pedestrian Street within a couple of miles (3 km). This 541-room, 4-star hotel has 3 restaurants along with conveniences like free in-room WiFi and a conference center. It's in central Shenzhen and also close to Shenzhen Huaqiang North Commercial Circle and Luohu Port.


Enjoy dining at Atrium Cafe, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee each morning from 6:30 AM to 10 AM.


All 541 air-conditioned accommodations feature living rooms. TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Fireplaces, refrigerators, and minibars are other standard amenities.

Property features

Renovated in 2012, Best Western Shenzhen Felicity Hotel offers a sauna, free WiFi in public areas, and a conference center. For transportation, you can make use of an airport shuttle (available 24 hours) for CNY 350 per vehicle one way, as well as limo/town car service. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.


  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa services
  • Business center

Best Western Shenzhen Felicity Hotel

1085 Heping Road Shenzhen Guangdong 518010

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, limo/town car service, and a meeting room.

High-speed wired and wireless Internet access is complimentary. This business-friendly hotel also offers a sauna, spa services, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in May 2012.

Best Western Shenzhen Felicity Hotel has designated areas for smoking.

  • Spa treatment room(s) 
  • Steam room 
  • Sauna 
  • Free newspapers in lobby 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Limo or Town Car service available 
  • Business center 
  • 24-hour front desk 
  • Safe-deposit box at front desk 
  • Total number of rooms - 541 
  • Express check-out 
  • Gift shops or newsstand 
  • Hair salon 
  • ATM/banking 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Fireplace in lobby 
  • Elevator/lift 
  • Number of floors - 25 
  • Concierge services 
  • Express check-in 
  • Designated smoking areas 
  • Grocery/convenience store 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Tours/ticket assistance 
  • Luggage storage 
  • One meeting room 
  • Bar/lounge 
  • Shopping on site 
  • Garden 
  • Porter/bellhop 
  • Conference center 
  • Number of restaurants - 3 
  • Airport transportation (surcharge) 
  • Spa services on site 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Separate living room  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

Best Western Shenzhen Felicity Hotel offers 541 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate living rooms. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

  • Pay movies 
  • Fireplace 
  • Premium bedding 
  • Separate sitting area 
  • Room service (24 hours) 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Jetted bathtub 
  • In-room massage available 
  • Slippers 
  • Shower/tub combination 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Television 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Separate living room 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10 AM.

Atrium Cafe - This cafe serves breakfast, brunch, lunch, and dinner.

Lok Moon - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Steam room in spa 
  • Thai massage 
  • Manicures and pedicures 
  • Massages 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time ends at midnight

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Union Pay


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 60 per person (approximately)
  • Airport shuttle fee: CNY 350 per vehicle (one way)
  • Rollaway bed fee: CNY 190 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Felicity
  • Best Western Felicity Hotel
  • Best Western Shenzhen Felicity
  • Best Western Shenzhen Felicity Hotel
  • Felicity Hotel Shenzhen
  • Felicity Shenzhen
  • Hotel Best Western Felicity Shenzhen
  • Hotel Felicity Shenzhen
  • Shenzhen Best Western
  • Shenzhen Best Western Felicity
  • Best Western Shenzhen

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