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Quality Inn & Suites

2.5 out of 5.0

Recent guest reviews

Hotel was great, room was clean, everything work. On duty staff was a very young fellow, I call a whipper snapper. He really did not know a whole lot about the job. As I was checking out there was a guy in front of me that had an issue and the young man told him he would have to find out and send him and email cause he (the young man at the counter) didn't know what to do. When I approach the counter I asked the young man for a receipt. I've always gotten a receipt no matter who I booked it thru and the young whipper snapper said I'd have to get a receipt thru the agency I booked the room through. He didn't know how to get me a receipt. I am a CHOICE Member and I wanted rewards points.

This was a very nice and clean room. Price was decent as well. Only stayed one night. Bed was comfy and clean

I reserved a smoking room. When we go to the room it was very hot and stuffy in there so we called down to desk and she said she had to turn it on from there and had just done so. We stopped by the desk on our way to get some dinner and ask where the ashtrays were and were told that legally they could not provide any? I have never heard this one. The AC unit turned on and off all night without much comfort for us at all. Needless to say we did not get much sleep. When I entered the bathroom I about died. The tub and surround were so nasty and the floor looked like it had never been cleaned properly. I put a towel in the bottom of the tub so I could jump in the shower and at least get my hair dry. Oh yes the freezer in the mini refrigerator was so in need of being defrosted that you couldn't have gotten anything in there if you wanted to. We left as early as we could so we could get home and get some sleep. I guess you live and learn.

Staff friendly and eager to please. Room clean, comfortable and easily accessible for my limited mobility. Small town location a major plus also.

Old, not so clean. I stayed in this hotel for a business trip. This hotel's staff are all Indian America.

We checked in about 9:30PM and found the room very clean and the temp had been set at a cool 70 degrees. We did warm it up to 77 degrees. Staff was very cordial and informative. Breakfast coffee was very good and choice of items very well provided. King size bed was very comfortable and we did get a very restful sleep. I would stay there again if we are in the area.

We were able to check in early. This was beneficial. The hotel had no pool, however we were aware of this before booking. There was no washer dryer, which I did not think to ask a head of time, mistake on my part. This was inconvient as I had filthy softball uniform to wash - they did offer "laundry service" for a steep $7 (No thank you I will wash by hand). Beds/pillows were comfortable, complimentary breakfast was good and location was great - less than 5 min away from resteraunts, gas station, walmart and the sports complex! No bells & whistles, but quality fits the price. Would strongly recommend this hotel to invest in a washer dryer, even if, it is only one set, being that it is so close to a sports complex.

The complimentary breakfast was well stocked with a variety of options in a pleasant room and the staff person in charge was meticulous in keeping it clean. Location is very convenient to most retail establishments in Shelbyville. Room was fine, the matresses above average for us, only the fan in the bathroom was disfunctional. With one exception, the staff seemed engaged and attentive. We will stay here again.

The hotel was very well located, well kept, beautiful grounds, friendly and helpful staff and the rooms were very nice and quiet. The breakfast was quite adequate. I would recommend this property to anyone seeking accommodations in this area.

The room was great. The service was also great. We enjoyed our stay. The free breakfast was wonderful.

111 Lee Blvd Shelbyville IN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Quality Inn & Suites places you 7.1 mi (11.4 km) from Indiana Grand Racing and Casino. This 72-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Decatur County Courthouse and Hancock County Courthouse are also within a 30-minute drive of this Shelbyville hotel.


Dining

Free buffet breakfast is included with your stay.


Rooms

Quality Inn & Suites's 72 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are also standard.


Property features

Quality Inn & Suites features a fitness center, free WiFi in public areas, and conference space. A stay here includes free parking. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Queen 1 | Sleeps 4

Guest reviews for Quality Inn & Suites

Business (2) Couples (1) Family (4) Friends (2) Other (1)
5

personal travel

GetawayWithFriends

Hotel was great, room was clean, everything work. On duty staff was a very young fellow, I call a whipper snapper. He really did not know a whole lot about the job. As I was checking out there was a guy in front of me that had an issue and the young man told him he would have to find out and send him and email cause he (the young man at the counter) didn't know what to do. When I approach the counter I asked the young man for a receipt. I've always gotten a receipt no matter who I booked it thru and the young whipper snapper said I'd have to get a receipt thru the agency I booked the room through. He didn't know how to get me a receipt. I am a CHOICE Member and I wanted rewards points.

By on Oct 6, 2015

4

getaway

Families

This was a very nice and clean room. Price was decent as well. Only stayed one night. Bed was comfy and clean

By on Feb 18, 2015

1

lack of sleep

GetawayWithFriends

I reserved a smoking room. When we go to the room it was very hot and stuffy in there so we called down to desk and she said she had to turn it on from there and had just done so. We stopped by the desk on our way to get some dinner and ask where the ashtrays were and were told that legally they could not provide any? I have never heard this one. The AC unit turned on and off all night without much comfort for us at all. Needless to say we did not get much sleep. When I entered the bathroom I about died. The tub and surround were so nasty and the floor looked like it had never been cleaned properly. I put a towel in the bottom of the tub so I could jump in the shower and at least get my hair dry. Oh yes the freezer in the mini refrigerator was so in need of being defrosted that you couldn't have gotten anything in there if you wanted to. We left as early as we could so we could get home and get some sleep. I guess you live and learn.

By on Sep 3, 2014

4

excellent stay

BusinessTravelers

Staff friendly and eager to please. Room clean, comfortable and easily accessible for my limited mobility. Small town location a major plus also.

By on Sep 6, 2013

2

no so good as the other reviewers said

BusinessTravelers

Old, not so clean. I stayed in this hotel for a business trip. This hotel's staff are all Indian America.

By on Sep 22, 2012

4

late check in

Families

We checked in about 9:30PM and found the room very clean and the temp had been set at a cool 70 degrees. We did warm it up to 77 degrees. Staff was very cordial and informative. Breakfast coffee was very good and choice of items very well provided. King size bed was very comfortable and we did get a very restful sleep. I would stay there again if we are in the area.

By on Aug 21, 2012

3

does the job.

Families

We were able to check in early. This was beneficial. The hotel had no pool, however we were aware of this before booking. There was no washer dryer, which I did not think to ask a head of time, mistake on my part. This was inconvient as I had filthy softball uniform to wash - they did offer "laundry service" for a steep $7 (No thank you I will wash by hand). Beds/pillows were comfortable, complimentary breakfast was good and location was great - less than 5 min away from resteraunts, gas station, walmart and the sports complex! No bells & whistles, but quality fits the price. Would strongly recommend this hotel to invest in a washer dryer, even if, it is only one set, being that it is so close to a sports complex.

By on May 21, 2012

4

good value and fine location

Couples

The complimentary breakfast was well stocked with a variety of options in a pleasant room and the staff person in charge was meticulous in keeping it clean. Location is very convenient to most retail establishments in Shelbyville. Room was fine, the matresses above average for us, only the fan in the bathroom was disfunctional. With one exception, the staff seemed engaged and attentive. We will stay here again.

By on May 17, 2012

5

great weeked

Singles

The hotel was very well located, well kept, beautiful grounds, friendly and helpful staff and the rooms were very nice and quiet. The breakfast was quite adequate. I would recommend this property to anyone seeking accommodations in this area.

By on May 14, 2012

4

excellant hotel,best in the area

Families

The room was great. The service was also great. We enjoyed our stay. The free breakfast was wonderful.

By on Sep 17, 2011