- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- No parking is available onsite.
- The following credit card is accepted: Visa.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Gardenia Plaza Hotel & Resort4.0 out of 5.0
Recent guest reviews
I came Friday 4 may 2018 with my family. All Swimming pools are not working. Service is very bad I understood workers are on strike. No bus to beach. No towels available. They told me hotel under maintenance. Why they are allowing reservation during maintenance. Someone from the worker told me it is like that since 6 months
the room are not clean .. the bathrooms are horrible and dirty .. slow responds for requests .. old furniture and the fridge was not working. there were water drops from the ceiling . and rude receptionists
Mosquitos. No service. Unclean pools. Electric stoves that actually electrocuted the person cooking. Stinky toilets. 12 channel TV that barely functions. A/C remotes don't function either. Just avoid until they fix the place, if they ever do properly.
Really from experience, don’t go to this hotel!! It’s really the worst because of rooms (not clean+ they don’t clean it everyday) seriously the worst food you can eat not for a 4 stars hotel (i was a full board, which means no food i guess) No heated swimming pool (they had many & aqua park) but no one get to it because it was a very cold water Really don’t committing going to this hotel P.s; for people asking why i didn’t leave , they didn’t give me this option (I couldn’t get my money back for 5 days) seriously it’s the worst !!!!!
This hotel should be closed, my wife and I and sister and brother in law all went to the hotel on the 29th November 2017 and we booked out on the 10th December. The hotel is very unclean, the bar has no glasses and run out of alcohol ( Wine) twice. The food is not fit for my dog it was terrible the apartment we lived in needed rolling repairs to the hot water,electric,and the shower door. The swimming pool was disgusting, no entertainment and when we made our own the staff ( manager) turned the TVs up full. When we asked for a move we were told that we could move but only to a hotel of there choice and that we would have to pay the Gardenia plaza first. The money remaining would be put into my account 5/6 days later. I thought that was really cheeky so we never got out until three days before our finish date. The hotel was a police çonvention as the president was visiting. There were four brits a hand full of Egyptians and loads of police. We will never ever go to this hotel again. The one positive thing was the Staff there try there hearts out to help you. Very dirty unclean unprofessional and not fit to be a one star never mind a four.
services there is good but it took 2 hours till check in . any way it us not bad. my baby was not be able to sleep well because it is so close to the airport.food there is not bad . shuttle was comming on time . drivers were nice
1-no showers in bath room 2-we booked a time share and 4 persons in the contract and the reception gave us a chalet with only one room 3-photos are talking more than words 4-the kitchen dishes were dirty when we delivered the chalet To be fare enough ;swimming pool is good Finally gardenia plaza hotel Not recommended at all specially if you will book a time share in it
It's the worst hotel I've ever checked in. Starting from the reception which was really awful with bad smell, the pool is dirty and full of stool,the beach is also dirty, the room service is awful, the room state is terrible and the view looks on a haunted like pool.
i v just finished my vacation wz my family to sharm el sheikh which was my 3rd time there but it is my first to that hotel which didnt meet my expectations . at the begining it looked like a circus when we arrived there because there was a nother group waiting for their bus back to cairo. the receptionists were so busy and they didnt do their job well. it took about 2 hours till we chicked in and as i have children ,this made them so tired . rooms were clean ,shuttle bus was on time .pools were nice .,but food there was awful especially dinner
Nice place. Swimming pools. Play grounds good services but could be better by taking care of restaurants and good food service needs a lot of attintin and more effective efforts from the service department
Reviews from Trip Advisor
45.0% of guests recommend this hotelTotal of 897 reviews