Requested early check as flight arrival time is 0230. Denied when arrived at the hotel. No choice but to stay in 1 bedroom till check in time 2:00pm. The price of room was way higher than the 2 bedroom apartment which was originally booked! Washer was out of order! Called reception to report, technician came after calling twice but unable to repair! Cleaning staff were good.
Horrible experience! My husband and I choose to spend Christmas at this hotel and it was the worst choice we made in Dubai. Our room had huge spider webs and had mold and really smelled, the rugs were dirty, when we complained they did send a crew to clean immediately but we stayed out all day to avoid being in the room. When we checked in the room was not ready and staff suggested we take a double bed and put them together to make a king (which is what we booked) and we said we’d just like to wait for our room to be ready after a few minutes he said never mind your room is ready…. It was not until we went to bed that night that we slept so uncomfortably when the beds came apart because they in fact put 4 mattresses on the floor to make it look like a king size bed…. (Not cool at all) … Christmas Eve day at check in they told us breakfast was included and we ate no problems and on Christmas morning we got up to go eat and we’re told only one of us could eat… They are all over the place and confused…. Last but not least the parking lot is not the easiest to find, they were having electricity problems and we couldn’t get into the garage easily Christmas night… the spaces are so tight… the gyms are separate so don’t think you can work out as a couple…the pool has some separate swimming rules as well…
The staff is friendly and reliable. The room is very comfortable and spacious. I would recommend it to someone who is on a budget and just needs a spot to layover or if it is a weekend trip.
Remarkable sized hotel suite for a total of US $80. My jaw dropped when I walked in, because I actually thought it was mistake to have a dinign room and living room that size, and there as a nice platter of fruit waiting as well. If you are willing to be up in Sharjah (admittedly not so convenient) this is great value for a stay in the UAE/Dubai
Located in Al Nahda, Golden Sands Hotel & Residences is within a 15-minute drive of popular attractions such as Dubai Creek and BurJuman Mall. This 343-room hotel has conveniences like 2 restaurants, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Dubai, and a short drive from City Centre Deira and Al Ghurair Centre.
Enjoy dining at one of 2 onsite restaurants including Elysian, which specializes in Fusion cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and bathrobes. Dining areas, minibars, and electric kettles are other standard amenities.
Golden Sands Hotel & Residences features an indoor pool, a children's pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 200 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and meeting rooms.
Requested early check as flight arrival time is 0230. Denied when arrived at the hotel. No choice but to stay in 1 bedroom till check in time 2:00pm. The price of room was way higher than the 2 bedroom apartment which was originally booked! Washer was out of order! Called reception to report, technician came after calling twice but unable to repair! Cleaning staff were good.
Horrible experience! My husband and I choose to spend Christmas at this hotel and it was the worst choice we made in Dubai. Our room had huge spider webs and had mold and really smelled, the rugs were dirty, when we complained they did send a crew to clean immediately but we stayed out all day to avoid being in the room. When we checked in the room was not ready and staff suggested we take a double bed and put them together to make a king (which is what we booked) and we said we’d just like to wait for our room to be ready after a few minutes he said never mind your room is ready…. It was not until we went to bed that night that we slept so uncomfortably when the beds came apart because they in fact put 4 mattresses on the floor to make it look like a king size bed…. (Not cool at all) … Christmas Eve day at check in they told us breakfast was included and we ate no problems and on Christmas morning we got up to go eat and we’re told only one of us could eat… They are all over the place and confused…. Last but not least the parking lot is not the easiest to find, they were having electricity problems and we couldn’t get into the garage easily Christmas night… the spaces are so tight… the gyms are separate so don’t think you can work out as a couple…the pool has some separate swimming rules as well…
Dear Elaine , We would like to thank you for choosing Golden Sands as a holiday destination and for taking the time to share your experience with us. We apologize for any inconvenience caused and assure you that this matter will be addressed with the team. We hope that we will have an opportunity to welcome you back and regain your confidence in our hotel once again. Kind Regards, Marwan Al Makkey Front Office Manager
The staff is friendly and reliable. The room is very comfortable and spacious. I would recommend it to someone who is on a budget and just needs a spot to layover or if it is a weekend trip.
Remarkable sized hotel suite for a total of US $80. My jaw dropped when I walked in, because I actually thought it was mistake to have a dinign room and living room that size, and there as a nice platter of fruit waiting as well. If you are willing to be up in Sharjah (admittedly not so convenient) this is great value for a stay in the UAE/Dubai
Dear Valued Guest, Thank you so much for your review of our hotel. It was indeed a pleasure to have been of service to you. We look forward to welcoming you to our Golden Sands Hotel Sharjah. Kind Regards, Marwan Al Makkey Front Office Manager