This is not a 4 star resort. Pool area is Ok. The room itself is terrible.
Located in Beach & Coast, Occidental Sharjah Grand is a leisurely stroll from popular sights such as Al Khan Beach and Sharjah Aquarium. This 221-room, 4-star hotel welcomes business and leisure travelers with a private beach, a full-service spa, and 2 restaurants.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.
Guests can expect free WiFi and 43-inch TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer free toiletries and bathrobes. Balconies, minibars, and electric kettles are also standard. Change of towels is available on request.
Guests of Occidental Sharjah Grand have access to a private beach, a full-service spa, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 200 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this beach hotel include a children's pool, a gym, and free WiFi in public areas.
This is not a 4 star resort. Pool area is Ok. The room itself is terrible.
Dear Ianis,Thank you for sharing your experience.We are truly sorry to hear that certain aspects of your visit did not meet your expectations. While our team works diligently to ensure all guests have a comfortable and satisfying experience, we regret that we seem to have fallen short during your stay. We take pride in our hotel's amenities, including our newly refurbished gym and diverse dining options, and we are disheartened to learn that your room experience was not reflective of our usual standards. Our commitment to health and safety, as represented by our 'We Care About You' programme, is a core part of our guest experience and we are saddened to hear that you felt this was not evident.Your remarks are taken seriously and though we cannot change the past, we continuously strive to enhance our services and facilities for all guests.We hope to welcome you again in the future.Best regards,Guest Experience Team