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Regal International East Asia Hotel

4.5 out of 5.0

Recent guest reviews

There was not one single thing we found to complain about the Regal International during our 2 night stay. Our fabulous room was on the 12th floor. Cozy and comfortable. Great housekeeping. Contrary to what the name suggests, this place has a lot of "western" influences. Especially noticed at the breakfast buffet, which thankfully stayed open til 10:00am. Great French district location for walking and exploring local shops, eateries and park. Surroundings includes neighborhood feel with older style apartments.highly recommend.

Not a posh place, but absolute good value for money. Rooms have been refurbished and look smart. Nothing is missing, all amenities are there. Staff is friendly and helpful. The hotel manager takes a personal interest in the wellbeing of his guests, which is rare. Excellent food, the Chinese restaurant is top. Handy location in xuhui, close to line 1. Traffic is hengshan rd can be challenging, but the hotel make up largely for this. Swimming pool and largest selection of indoor and outdoor tennis courts. Even have bowling. 5 star below 1000 rmb great value for money.

Hotel is jaded and their communication skills for a hotel of this size is bad. The rooms are small and very old needing renovation. I had done the mistake of asking for a airport pickup and it costed a huge sum almost equal to the hotel one day charges. Food for vegetarians is next to nothing except for a margherita cheese pizza.

Springs of one of the bed were noisy even with very little movement. Not only the person slept on it heard the noise, the one who was sleeping on the next bed heard so. Very annoying. Drainage of the bath tub does not work. You had to wash with your feet soaking in the waste water. Bad experience. And if you went to tell the counter staff they showed indifference expression and were not eager to offer assistance. The service level could not set against its good location. Feeling disappointed.

My second stay at this hotel was somewhat disappointing but not because of the hotel itself, but due to many of the restaurants in the surrounding area being closed down, including my favorite one. The beds are a bit too hard to my liking but otherwise this is a great hotel, the rooms are large and have all the necessary facilities, they are clean and though starting to feel a bit worn, perfectly fine. The staff is friendly and service is good albeit a bit quirky at times (24h room service does not include wine as the wine storage is apparently locked at night) The location is great, with easy access to two subway stations within a few hundred meters so you have easy access to most of the city. A family mart is still operating 24h on the opposite side of the stadium and there is quite a lot of shopping opportunities within walking distance. The rooms have been retrofitted with extra power outlets and a USB adapter was available in the desk drawer although the one in my room appeared not working.

Room was excellent, worth the extra few dollars for the executive floor and all the perks. Free use of the business centre was great. Staff very friendly and helpful. We arrived via the metro and it was only 500mt walk. Very clean, breakfast very good.

Great place, since three years not slip up. stayed there with family, nearly every month alone, and hosted EU Chamber conferences there. Food is good, maybe not five star, the wine selection is five star. location in the old French concession invites for gentle walk under trees in the evening. Only issue I have are the singers, not my taste

Good location in Xuijahui area on Hengshan road - close to many nice restaurants and exclusive Grand Gareway shopping center. Service attitude is excellent, but some staff members struggle a bit with english. Rooms have been renovated lately and are nice and modern. Hotel has large, well equiped gym with spa/massage services available and a long swimmingpool. Hotel has also several tennis courts around its area. Restaurants, like breakfast are ok - nothing spectacular. Overall this is a place that can be recommended!

The hotel was a definite 4 1/2 to 5 star for us. The decor was classy and modern. It was very clean. The breakfast buffet had a wide range of Chinese and Western items, hot and cold. We were only there 2 nights with a tour group but all was well. The only issue we had, on our first night that was late, was connecting to the free wifi. They came to fix it when we returned from sight seeing the next night and it worked well after that. We can't comment on location as our tour guide took care of all transportation.

The room/bathroom was comfortable and luxurious. Almost didn't want to leave to go outside. Staff was friendly and spoke English. Breakfast buffet was EXCELLENT. I've stayed at this wonderful hotel three times in the past several years. Will return in a heartbeat.

516 Hengshan Road Shanghai Shanghai

Hotel highlights

  • Close to French Concession
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Xuhui within a mile (2 km) of French Concession, Regal International East Asia Hotel is within 2 miles (3 km) of other popular sights such as Jing An Temple. This 4.5-star hotel has 320 rooms and welcomes guests with 4 restaurants, a full-service spa, and an indoor pool. It's in central Shanghai and also close to Xintiandi and Shanghai Museum.


Dining

Enjoy dining at California Cafe, one of 4 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

Regal International East Asia Hotel's 320 rooms are air-conditioned and provide minibars, free newspapers, and free bottled water. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Laptop-compatible safes, phones, and ironing boards are also available.


Property features

Regal International East Asia Hotel features a full-service spa, an indoor pool, and a fitness center. If you drive, self parking is CNY 72 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and outdoor tennis courts.

Room options

Premier Room

King 1 | Twin 2 | Sleeps 3

Executive Room

King 1 | Twin 2 | Sleeps 3

Deluxe Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 388 reviews