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Best Western Palace Hotel

4.0 out of 5.0

Recent guest reviews

The hotel itself is very nice. Lots of amenities, rooms clean and well appointed, roomy bathrooms with body jets on the showers. My quibbles are that this is difficult to get to if you do not have a car. (Note, if you are driving, you will find a dedicated parking garage, so that might be a plus for you.) I took a bus from Rimini, and the hotel web site said to get off at the Serravalle stop. There appeared to be several, and just after I saw the hotel zip by, I asked the driver for the next stop. It was about 10 min walk from there. The road was a two lane divided highway with no pedestrian walkways on the side. Just a narrow shoulder. Leaving the hotel was also difficult as I had to walk about 10 min to get to a pedestrian crossing so I could catch the bus back down to Rimini. The hotel itself is about 6 or 7 kilometers down from San Marino city center, which is where most everyone wants to go. I also took what the call a 'Full Board" option, meaning my meals were included. If I stayed again, I would probably not take this. You get a special limited menu, and if you are here as a tourist, you would likely not be eating lunch here.

Everything about this hotel was superb from start to finish. Reception staff, room, food, restaurant team, local information, etc., etc., etc. Nothing was too much trouble. It's where we would stay if we return to San Marino.

my husband and me we were travelling around and chose this hotel because it's rating was good enough and the price was attractive. the stuff at the reception was kind. the room was rather big but could be kept better.. dirty walls left not very nice impression. and no slippers. very weird for the 4* hotel... and water in miniatura that costs €2.50 for 0.5 .... at 8.30 pm has started a disco. the audibility was good enough for not to let us fall asleep till 00.30 am. they stopped after i called the reception like "I'm sorry this music is our hotels party? it is very loud and it's not possible to fall asleep.." and the receptionist answered that he's also very sorry for the disturbs we have, that that's the hotel's party and guessed that they will finish in like half an hour. And i was like "I'm sorry, and what should we do? stay awake till 1am because you have party?" and ha was like okay, i will now ask them to decrease the volume. the party stopped after 10 mins but as a result i couldn't sleep till 2 am being disturbed and angry. and i was woken up at 8.45 by the music again!.. continuation of the party at 8.45 am!!! Incredible... in the morning during the check-out we payed one bottle of water we took from the mini bar and the receptionist didn't give us the receipt. i will never ever again come to this hotel and i would never advise it to anyone

We used the hotel to stop over for a night, travelling by car. Very good garage, very good location if you travel by car, safe, good breakfast and very comfortable room. Might be good when re-visiting San Marino.

Stopped here for only 1 night. Arrived late and up early for a business meeting. The room was pleasant and open, if a little dated. There is bar in the surrounding area and the one in the hotel is only average. Breakfast was very good.

Quite a long walk to the room but quiet. The restaurant staff were excellent. The room was a little sparse but large. The hot breakfast was extremely limited with hard scrambled egg and bacon only. This could be improved with more hot food available

I have visited San Marino for the first time on one of my business trips. It's a very nice country and I am very pleased with the standard. The Hotel was well situated for our needs. Not within walking distance to anything. If you don't have a car, you do need a taxi to get to places. Hotel very nice, good standard, very quiet, not a busy place. Would stay again if need to go back there.

Very small, but nice rooms. Television defective, air conditioning defective. No help, or problem solving by the hotel staff. For almost all colleagues. Poor locking system. Loud to the street. Room girl awakes one, despite shield..Bad location in the city. Great restaurant. Never ever.

Positive: We booked a suite and was delighted to find what we needed. The room was clean, had decent AC, and a clean bathroom. Shower was nice and clean. If you want to stay in a reasonably priced hotel with regular amenities one would expect then this is the place for you. Good price for the room, has an average restaurant, and pool. We later discovered that the TV channels can be played in the original language which is a plus when all you see in European TV is every other language except 1 or 2 English channels. Negatives: The hotel advertised a shuttle to and from San Marino which had details in the hotel booklet but when we called to make reservations we were told a bus was available instead. We are accustomed to regular side walks and found it quite dangerous walking on the side of the road to reach the bus stop. I am pregnant and the walk to the bus stop scared me along with drivers catcalling or yelling something at me. My husband was there to keep me feeling secured and safe so everything was fine. I just hoped that they would not advertise a shuttle service if it was not available.

Was a very nice relaxing hotel. The pool was nice and open until 2200. Breakfast was only €6! And the food was pretty descent too. I didn't much care for the dinner menu and the dessert seemed like it was frozen from a box. However, the hotel was close to a bus stop for San Marino and a sports bar down the street. The staff was also nice. The room we had was spacious and also had a great shower. Then again we got the suite on a deal from Travelocity. Overall a very good experience, I just wish the dinner menu was better.

Via 5 Febbraio Serravalle

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Best Western Palace Hotel is located 1.1 mi (1.8 km) from Stadio Olimpico and within a 10-minute drive of Aviation Theme Park Rimini. This 91-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. Basilica of Saint Marino and Liberty Square are also near this Serravalle hotel.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room.


Best Western Palace Hotel's 91 soundproofed rooms provide minibars and desks. Guests can enjoy free WiFi and satellite TV. Rooms also include hair dryers.

Property features

Best Western Palace Hotel features an outdoor pool, a children's pool, and a fitness center. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.

Room options

Standard Room, 1 Single Bed

Twin 1 | Sleeps 1

Standard Room, 1 Queen Bed, Accessible

Queen 1 | Sleeps 2

Standard Room, 2 Single Beds, Accessible

Twin 2 | Sleeps 2

Deluxe Room, 1 Queen Bed

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 496 reviews