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Lotte City Hotel Mapo

4.0 out of 5.0

Recent guest reviews

Good hotel. Close to restaurants. Enjoyed the stay. Will stay again.

The hotel is in a very convenient location with access to the Metro in the basement level. The airport limousine has a stop in front of the hotel (two lines) thus transport to/from Incheon airport was super easy. The surrounding area has lots of restaurants and Mapo area is quite nice to stroll around. The facilities at the hotel are good and the pool is lovely! We had our 9mon daughter with us and the hotel provided a baby cot when we requested via email. Overall, staff was super friendly and helpful with great English skills.

The room was clean overall but it is starting to show it's age. The toilet was leaking and maintenance "repaired" it but it still had the same problem so the bathroom was slippery from it. The rooms facing the main road are noisy and the curtails are not designed to cover darken the room entirely.

The room was clean overall but it is starting to show it's age. The toilet was leaking and maintenance "repaired" it but it still had the same problem so the bathroom was slippery from it. The rooms facing the main road are noisy and the curtails are not designed to cover darken the room entirely.

Subway and market under hotel were very helpful. Shuttle took us to Insadong my favorite shopping and dining area. You can get there from the airport by bus or AREX to Gondeok Station. KAL bus is bigger.

I stayed in this hotel for a total of 3 nights, and loved the experience. Like others have mentioned the location is great (practically right above the subway), staff and room are awesome, and although I couldn't find the arcades on B1 and B2 (I swear they aren't there) + laundry is pretty expensive I was still really happy with the amenities and available things to do + eat. Definitely get a goguma latte if you see one on the menu (a little burger+sandwich shop had them)

The hotel is lovely. Very comfortable and a great value for Seoul. The bed was so comfortable. I usually travel to Seoul every other week and will stay here from now on, the staff is very friendly. I would definitely stay here again.

The location is good. I was on a family vacation and really got to use the free shuttle that goes to almost every visitor spot. Supermarket and the subway entrance in also located at the B1 level of the hotel that makes everything so much easier. It is also only one step away from the airport shuttle pick up station. The only down side is the air conditioner in the room in very loud!

The hotel is excellent and the staff very helpful, but they need a few more voltage converters at the front desk. The food in the hotel restaurant is rather pricey but good quality.

I was travelling with my 66-year-old father. The excellent location made our trip easier, especially when we went back at night. The staffs were very nice, willing to help visitors with everything. We stayed in the 8th floor, which was quiet and comfortable. We got a double bed and a single bed. You should also get a look at the bathroom! Really satisfying. There are many stores, restaurants, and a supermarket on B1. Great to shop there.

109, Mapo-daero, Mapo-gu Seoul Seoul

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Lotte City Hotel Mapo is a short distance from popular attractions such as National Museum of Korea and Gyeongbok Palace. This 282-room, 4-star hotel has an indoor pool along with free self parking and a health club. Also close to this Seoul hotel are War Memorial of Korea and Sungnyemun Gate.


Dining

Enjoy a bite to eat at the hotel's buffet restaurant, or relax with a drink at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


Rooms

Lotte City Hotel Mapo's 282 rooms are air-conditioned and provide refrigerators, electric kettles, and free bottled water. 32-inch LCD TVs come with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Other standard amenities include safes, phones, and desks.


Property features

Guests staying at Lotte City Hotel Mapo enjoy an indoor pool, a health club, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Deluxe Twin Room

TwinXL 2 | Sleeps 2

Deluxe Family Twin Room

Full 1 | Sleeps 3

Superior Double Room (Breakfast for 1 Included)

Full 1 | Sleeps 1

Superior Double Room (Value add)

Full 1 | Sleeps 2

Guest reviews for Lotte City Hotel Mapo

Everyone (4) Business (2) Family (3) Other (1)
4
Everyone

Good hotel. Close to restaurants. Enjoyed the stay. Will stay again.

By on Mar 20, 2018

5

convenient location, great pool

Everyone

The hotel is in a very convenient location with access to the Metro in the basement level. The airport limousine has a stop in front of the hotel (two lines) thus transport to/from Incheon airport was super easy. The surrounding area has lots of restaurants and Mapo area is quite nice to stroll around. The facilities at the hotel are good and the pool is lovely! We had our 9mon daughter with us and the hotel provided a baby cot when we requested via email. Overall, staff was super friendly and helpful with great English skills.

By , from New York on Sep 14, 2017

3

hotel needs updating

Everyone

The room was clean overall but it is starting to show it's age. The toilet was leaking and maintenance "repaired" it but it still had the same problem so the bathroom was slippery from it. The rooms facing the main road are noisy and the curtails are not designed to cover darken the room entirely.

By , from Rancho Cucamonga, CA on Jan 30, 2017

Review comment responded on Mar 20, 2017

Warm greetings from LOTTE City Hotel Seoul Mapo. Thank you for your precious feedback on our hotel. We were very appreciated to have you as a valuable customer. I'm happy to hear that you satisfied with your stay. Unfortunately, now is the summer peak season, that's why the pool and hotel facilities were so busy. I'm sorry for the inconvenience. Our hotel always try hard to make your stay perfect and beautiful, so we hope that you had a wonderful stay with our hotel. Once again, thank you very much for visiting us and we hope to see you again in the future. Thank you. Best regards, Luke Shin General Manager LOTTE City Hotel Seoul Mapo

2

hotel needs updates

Everyone

The room was clean overall but it is starting to show it's age. The toilet was leaking and maintenance "repaired" it but it still had the same problem so the bathroom was slippery from it. The rooms facing the main road are noisy and the curtails are not designed to cover darken the room entirely.

By , from Rancho Cucamonga, CA on Jan 24, 2017

Review comment responded on Mar 20, 2017

Warm greetings from LOTTE City Hotel Seoul Mapo. Thank you for your precious feedback on our hotel. We were very appreciated to have you as a valuable customer. I'm sorry for the inconvenience about facilities. Also please request quite room in advance, We will prepare that room. Our hotel always try hard to make your stay perfect and beautiful, so we hope that you had a wonderful stay with our hotel. Once again, thank you very much for visiting us and we hope to see you again in the future. Thank you. Best regards, Luke Shin General Manager LOTTE City Hotel Seoul Mapo

5

emphasis on convenience

Families

Subway and market under hotel were very helpful. Shuttle took us to Insadong my favorite shopping and dining area. You can get there from the airport by bus or AREX to Gondeok Station. KAL bus is bigger.

By on Oct 9, 2015

5

just what i needed

Singles

I stayed in this hotel for a total of 3 nights, and loved the experience. Like others have mentioned the location is great (practically right above the subway), staff and room are awesome, and although I couldn't find the arcades on B1 and B2 (I swear they aren't there) + laundry is pretty expensive I was still really happy with the amenities and available things to do + eat. Definitely get a goguma latte if you see one on the menu (a little burger+sandwich shop had them)

By on May 20, 2015

5

very nice hotel

BusinessTravelers

The hotel is lovely. Very comfortable and a great value for Seoul. The bed was so comfortable. I usually travel to Seoul every other week and will stay here from now on, the staff is very friendly. I would definitely stay here again.

By on Jul 6, 2014

4

very convenient location

Families

The location is good. I was on a family vacation and really got to use the free shuttle that goes to almost every visitor spot. Supermarket and the subway entrance in also located at the B1 level of the hotel that makes everything so much easier. It is also only one step away from the airport shuttle pick up station. The only down side is the air conditioner in the room in very loud!

By on Jun 4, 2013

4

great hotel

BusinessTravelers

The hotel is excellent and the staff very helpful, but they need a few more voltage converters at the front desk. The food in the hotel restaurant is rather pricey but good quality.

By on Jul 2, 2012

5

pleasant stay in lotte city mapo

Families

I was travelling with my 66-year-old father. The excellent location made our trip easier, especially when we went back at night. The staffs were very nice, willing to help visitors with everything. We stayed in the 8th floor, which was quiet and comfortable. We got a double bed and a single bed. You should also get a look at the bathroom! Really satisfying. There are many stores, restaurants, and a supermarket on B1. Great to shop there.

By on Feb 1, 2010