Best Western Premier Guro Hotel4.0 out of 5.0
Recent guest reviews
Spacious & comfortable rooms. Good location, lot of shops & fast food restaurants like Subway, Burger King around the hotel. Guro Digital complex Metro station is walking distance away only. Well connected to Incheon airport through Airport coach. The Airport coach stop is right in front of hotel. Attached the coach schedule & route. The breakfast spread has adequate variety. The staff are very friendly & helpful. The only problem I found was that the room window was not sealing properly. However I made a complaint to front desk and they could fix it somewhat.
I stayed a night for a business trip with my coworker. When we get here, we thought it was great choice booking a room in this hotel. Because the location was good near metro station, the room was clean, and service was nice too.
I was booked in this place for 3 nights as I was in a business trip. I was surprised that although its not in an area where tourists really stay ( meaning close to shopping ), the rooms were pretty decent. The bed and pillows were so comfortable. There are times you may want to open the window so cold air would come in though just like in China or Japan. I don’t think they are a 5 star hotel maybe just 3 star because the amenities are just basic. They even sell razors in the room unlike most hotels. The ambiance was great though and the Christmas theme in the lobby made it vetry warm and welcoming. The starbucks in the lobby was also a major plus as they gave comfort for coffee lovers like me. Plenty of restaurants in the area though most are in korean unlike in Japan wherein they use English for tourists. Surprised to know there was a parking in the hotel. The price was very good for the 3 night comfortable stay. Convenience stores just across the road. English channel on tv was few but mostly pay per view movies.
The hotel location is good considering the nearby restaurants, metro station, post office (If you need it anyway), and E-mart. Their complementary breakfast was not worth the room rent. There is a McDonald's nearby and Lotteria within 10 minutes distance of walking.
I stayed Guro hotel for 3 nights with my family. The hotel is near the Subway Station by walk around 4 Mins. There are a lot of restaurants and bars near the Hotel( price is reasonable than Myeoun Dong area). Hotel to Myeoun Dong only few stations far away at the same line. The customer service is good. Airport shuttle bus is just right in front of the hotel, it is very convenient. The only thing I am not acceptable that the toothbrush is chargeable and there is not any notices as we got bring our own if we know, we would not use the hotel Toothbrush. Besides, i believe this hotel is quite high standard hotel, it is not a budget hotel. Should offer complimentary amenities. This is very basic for all of the bouquet or 4 star hotels.
The hotel is large, clean and has a good location with 5-10 minutes to a metro station. The reception staff is very helpful and supported me to get around, find places, book tour etc. Extra star for them! The gym is described in the home page as "...equipped with state-of-the-art facilities and run by scientific system". In reality it is 2 running belts, 2 exercise bicycles, free weights, a broken multi-machine and a pilates ball. Serious... The breakfast is probably good for Asians, but as a Westerner I did not find it appealing at all. I didn't manage to get the room temperature down to what it said on the air condition control. Wifi is..............slow.............
I'm now staying in Best Western Premier Guro hotel and I must say this is one of the best Business hotel that I've stayed. The customer service is impeccable and the amenities are just alright except for the toothbrush kit which is being sold and not free. The front desk gentleman was of big help to us yesterday when he booked a taxi to take us to SNU. The location is close to everything. The 6004 airport bus stops across the hotel. Subway station is located nearby. Many eateries and coffee shops are here too. I would opt to stay in this hotel again.
I stayed this hotel in a night with beautiful people The staff of front desk was familiar especially Miss. Han she was lovely Every time show me the map which road I should follow and i'm glad that I wasn't confused in strange part of the country. Thanks a lot
We were in Seoul for a business trip so basically we were not at the hotel most of the times. Basic things in such trips are becoming important to you. First of all, if you need to be at this part of Seoul (far from down town I can say) you do not have much choices. But famous hotels (brand) normally make a good feeling, if you choose. If you need food or drinks or you just want to check night life eating, all the streets around you are full of restaurants or bars internationally. You just need to move around in the streets. The area is safe and many people you find, even after midnight. The quality of the hotel is accepted. The area, the rooms and the facilities are fine. One nice point was that you have leather sleepers, not usual small cotton ones! There are facilities for Ironing (we asked for the Iron separately) and electric kettle and some local teabags in the room. The complimentary water bottles are being refreshed (added) every time they clean the room, which is another good point. Check in and check out fast (the hotel was not really booked and most of the rooms empty). Bed was clean and toilet in a good size and clean. Nice Bidet on the toilet if you need. Shower and water pressure , just fine. Exterior view looks more modern and new than interior, so you might get a little disappointed if you get in the rooms. Key-cards not really smart and all the time you should circle them around the lock or elevator sensor, to work ! Maybe old system too. Elevators, good size and fast. Always you can find new flowers in the lobby and breakfast hall. Nice. Housekeeping staff very polite and quite, when they work in the corridors or other rooms. They normally say hi with a smile. Reception desk and colleagues in the lobby not so attentive to you and few smiles. They are helpful and cooperative for your needs though. Breakfast not much variety for an international traveler. We could not find a lot to eat. Mostly Asian food. Funny thing happened once we asked for Pancakes and when we asked for 4-5 layers for example, the chef was surprised and challenged for the number, so we asked for less ! Normally they should not do this or question your needs! On the other hand, he was a nice man with a big smile and good English Knowledge. I give credit to him, when he came and even asked for anything else later. The breakfast not so satisfactory and also you can not find international brands of tea or earl gray as well. Tea had special taste. Another funny story is that they may charge you for a dental kit. It is not of a commercial value and it will not bother , but for Best Western, asking money for that small toothpaste or toothbrush etc. is really interesting! I had no clue. It is really cheap though. On the Last night our Air Conditioner was not cooling, but we did not make any claim. At the end, I can not say that the room quality or facility are in the highest level but for average, it was good only. By closed windows you can have a nice sleep over there. Nobody bothers you (not a busy hotel at the time of our stay!). There is a 5 star sign on the wall of the entrance, but everywhere it is ranked as 4 only. Definitely not a 5 Star hotel! To summarize, for the price you pay, really good and good staff. Also safe hotel. Could prepare more variety in breakfasts. Cleanness and comfort = Very good Services and quality = average
Had a great trip and hotel service. Has Starbucks and restaurant located in the hotel. Is off several busy highways but on the eighth floor you could only hear honking when it occurred. The rooms were large for an Asian hotel and were very clean. Had complimentary water bottles and other drinks were available in the room for purchase. There are many restaurants of American and Asian cuisine within two blocks of the hotel which made breakfast and one nights dinner easy to get during the week.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Fitness center
Best Western Premier Guro Hotel is a short distance from Mario Outlet and D-Cube City. This 201-room, 4-star hotel has 2 restaurants, free in-room WiFi, and free self parking. It's near the airport and also close to Seoul National University Museum of Art.
Enjoy dining at La Stella, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
All 201 air-conditioned rooms feature refrigerators, minibars, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Free newspapers, free bottled water, and safes are also available.
Guests of Best Western Premier Guro Hotel enjoy a fitness center, free WiFi in public areas, and conference space. You can take advantage of free parking, along with limo/town car service. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 272 reviews