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Hotel de Bourgtheroulde, Autograph Collection

5.0 out of 5.0

Recent guest reviews

I've stayed here on two occasions, the most recent being this month. The check-in was pleasant and without delay. I had a spacious room that included a couch and double bed. The shower and tub are separated, and designed so no water splashes on the floor. A large bottle of water was provided for no charge in the room, along with complimentary coffee and tea. The room was quiet, and temperature comfortable. I ate breakfast each morning, which was average for this type hotel. Overall service and friendliness was exceptional. I only had 2 things that were not positive - the internet service isn't very fast and cut out at times, I had difficulty using it for work. And while most of the furnishings seem to match, there was a horribly uncomfortable clear plastic chair placed at the desk in the room. Maybe Ikea had a clearance sale and the hotel took advantage. Luckily my room had two normal chairs that fit the desk set-up, so I placed the wretched plastic one in the corner.

i love this hotel - it is so beautifully furnished and the staff is very very friendly. upper class well deserved break on a travel from ireland to germany via rouen - we had the most friendliest help from reception and porters to park our quit big car with trailer on the private parking yard of the hotel - i was amazed how helpful and friendly the people working in this hotel are !!! Great breakfast - very nice bar and spa area - exceptional beautiful rooms !!!

This hotel is centrally located in the old section of Rouen that have what must be a hundred restaurants and cafes within a short walking distance. The room was modern with a large bathroom that has a towel warmer. Nice touch. Spent five days at this hotel that has an excellent fitness and pool facility. The see through floor above the pool is something I have never seen before . I would highly recommend visiting the Hotel de Bourgtheroulde.

It was the Perfect location for us to do our sightseeing, everything was so close within walking distance , food was excellent, very friendly staff, our room was beautiful, king size bed, would love to come back in the summer to make use of the outside patio

This hotel was a marvelous selection for our stay in Rouen. It is an historical Maison de Bourgtherould but in recent years has been fully modernized. The inside of the hotel is quite modern both in facilities and look. The staff was quite friendly and very accommodating. The rooms are quite lovely and comfortable -- ours looked out over the old courtyard. The floor of the lounge/bar is the glass ceiling of the pool below. There is a spa and a fitness room. The location is marvelous -- right in the center of old Rouen with all the half timber houses. We ate one night at Les 2 Rois, and the dinner was quite lovely -- the menu is a bit limited but ranged from duck/fish to a cheeseburger. We would highly recommend your staying here on your next visit to Rouen.

Located in a lovely old building right in the heart of Rouen's historic city. Staff were welcoming and always helpful. Breakfast was excellent. the rooms were slightly on the small side but they were nevertheless very comfortable. Good place for a couple

Very well placed hotel for a city break with excellent leisure facilities in the lower ground floor. Lovely breakfast and genuinely nice staff. Very comfortable room. Beautiful building dating back many centuries and cleverly modernised without losing memories of its history.

Love the location in the old town walking to the cathedral the old clock the market and plenty of nice stores We ate at the hotel but the next morning I discover nice restaurants near the hotel This hotel is TOP but expensive also very pretty

Lovely hotel in a great location . We were with disabled friends and the staff couldn't have been more helpful, with good spoken English.. Breakfast was good but worth sampling the excellent local restaurants for dinner. not cheap, but you get what you pay for

One of the best hotels we have ever stayed in. Hotel beautifully repurposed from 17th Century castle like building, rooms superb, and breakfast outstanding. A joy to stay here and Bozidar Janackovic at the front desk speaks beautiful English and knows everything about the hotel and the city. He is wonderful with every guest and very knowledgeable .

15 Place de la Pucelle Rouen Seine-Maritime

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Indoor pool

Located in Quartier Vieux-Marché Cathédrale, Hotel de Bourgtheroulde, Autograph Collection is next to Musee Jeanne D'Arc de Rouen and Jeanne d'Arc Church. This 78-room, 5-star hotel has a full-service spa along with an indoor pool and free in-room WiFi. Centrally located in Rouen, the hotel is also a short walk from Place du Vieux-Marche and Gros Horloge.


Enjoy dining at one of 2 onsite restaurants including L Aumale, which specializes in regional cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


All 78 individually decorated rooms feature minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and wired Internet, plus Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free bottled water, safes, and phones are also standard.

Property features

Hotel de Bourgtheroulde, Autograph Collection features a full-service spa, an indoor pool, and a fitness center. Parking is available for EUR 25 per day (EUR 25 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 5 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

78.0% of guests recommend this hotel

Total of 1326 reviews