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Comfort Hotel Rouen Alba

2.0 out of 5.0

Recent guest reviews

Bad wifi signal and cannot believe that they charge my 2 years old boy as an adult, both for the room and the breakfast. Do not recommend this hotel. Good bed and clean room although. Very central. But no lift on the building so is not suitable for pushchair.

Comfort Hotel Alba has a great position in Rouen but the rooms are small and there is no lift. Good value and friendly service, OK for an overnight stay but not suitable for a longer visit. Hotel has rooms over four floors so be aware that there may be a lot of stairs to climb. Travel light!

This Hotel is in a great, centrally located spot in the Historic section of town, ..... the room is small, clean and adequate. There is no elevator and we had to climb 6 flights of stairs to get to our 3 floor room. The bed is comfy-ask for a room with a view of the cathederal! Our only issue was there seemed to be an odor in the bathroom, that was quite strong and would not go away! Having said that the Breakfast is good, with lots of variety and the staff was very helpful.

Very clean and modern and comfy for 2 star lots of breakfast choices too but the best part was that it was so close to the cathedral and many other historical locations would recommend Rouen is awesome too

Comfy small bed , clean room Some noise from passing people in passage but not to bad Bells from cathedral pleasant Small breakfast room with good basic continental breakfast with excellent coffee Great central location

I loved this hotel! My room had a view of the cathedral. Loved sipping tea, looking at the church and listening to the bells from my window! My room was small but cozy and inviting. Bed was comfortable. Room and bathroom were spotless. Would definitely recommend to anyone! Wished breakfast had been part of the room rate.

Location was great for seeing the cathedral and old town sights. Room was very small and no elevator, so difficult schlepping bags upstairs for two older guests. Wifi was not great. We lucked out in street parking for far less than the nearby garage. Room was clean and staff was friendly. For a longer stay I would opt for a hotel with larger rooms, but the price was very reasonable for the location.

This is a small hotel facing a square close to the Seine and just south of the cathedral. This makes it a great centre for exploring Rouen on foot as many of the main sites are only just a few minutes' walk away. Yes, as others say, the property is a little dated and one thing the rooms could do with is safes--an easy upgrade--but it's clean, the staff are friendly and helpful, and the buffet breakfast exceeded expectation. A bonus is the great view of the cathedral from the buffet section of the breakfast room. Recommended for a short stay to explore Rouen.

Nice hotel. The staff was very friendly, they allowed us to do an early check-in and they were always there to help. The room was small, but nice, very clean and comfortable. The hotel is very close to the city center and fairly close to the bus and train stations. The breakfast is OK, but it could be improved a little bit. You get a very nice hotel for a small price.

My friend and I stayed at the Comfort Hotel for five nights during Sept. Yes, it is a little dated but we found it to be very clean with comfortable beds. The water was always hot and the bathroom contained a shower that you did not need a degree in enginering to work (a big plus) There is tea coffee and a kettle in the rooms also windows that open (another big plus) We were on the second floor and had no trouble getting someone to carry our cases up the stairs for us (just ask). Breakfast was more than adequate with ham, cheese, bread and sweet cakes and you could boil yourself an egg. This hotel is very central for everything that Rouen has to offer and if we were to go back we would choose to stay again.

12 Place du Gaillardbois Rouen Seine-Maritime

Hotel highlights

  • Free WiFi in rooms and public areas

Located in Quartier Vieux-Marché Cathédrale within a 5-minute walk of Rouen Cathedral, Comfort Hotel Rouen Alba is within a 15-minute stroll of Church of Saint-Maclou. This 39-room hotel welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out. It's in central Rouen and also a short walk from Rouen Opera House and Rue Saint-Romain.


For your convenience, a buffet breakfast is served for a fee on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11 AM.


Comfort Hotel Rouen Alba's 39 heated rooms provide coffee makers, phones, and desks. Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries.

Property features

Guests of Comfort Hotel Rouen Alba enjoy free WiFi in public areas, express check-in, and express check-out. The front desk has multilingual staff that can help with luggage storage and tours/tickets. This hotel also has free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

30.0% of guests recommend this hotel

Total of 192 reviews