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Comfort Hotel Rouen Alba

2.0 out of 5.0

Recent guest reviews

The first day the receptionist was very rude and I almost changed hotel just because of his unfriendly welcome. He acted like he didn't know any English seeing that I speak terrible French. Somehow, by the last day the same receptionist suddenly became very friendly and and miraculously remembered his English, He even didn't charge us for breakfast. He must have overheard me tell my cousin that I was going to give the hotel a terrible review! The hotel does not deserve to be part of an American "Comfort Inn" Chain! But the price is OK and the location is great! Because of that I do recommend this hotel, just don't expect good service and use it only to sleep.

12 Place du Gaillardbois Rouen Seine-Maritime

Hotel highlights

  • Free WiFi in rooms and public areas

Located within a 5-minute walk of Rouen Cathedral, Comfort Hotel Rouen Alba is within a 15-minute stroll of Church of Saint-Maclou. This 39-room hotel welcomes guests with in-room amenities like refrigerators, coffee makers, and flat-screen TVs. It's in central Rouen and also a short walk from Rouen Opera House and Rue Saint-Romain.


For your convenience, a buffet breakfast is served each morning for a fee.


All 39 rooms feature refrigerators, coffee makers, and safes. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include phones and desks.

Property features

Comfort Hotel Rouen Alba features free WiFi in public areas, a meeting room, and express check-in. The front desk has multilingual staff that can help with luggage storage and tours/tickets. Additional amenities include express check-out and free newspapers.

Room options

Superior Double Room

Full 1 | Sleeps 2

Superior Twin Room

Twin 2 | Sleeps 2

Standard Double Room, Non Smoking

Full 1 | Sleeps 2

Standard Twin Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

30% of guests recommend this hotel

Total of 175 reviews