The check in was smooth. The person who served us was pleasant and answered my questions. The room was clean and comfortable. The hotel was experiencing some time of air conditioning system problems and was warm everywhere but we were able to keep the room comfortable.
Only stayed one night on way to CA. It served its purpose of sleeping. We did entertain ourselves playing slots for 30 minutes and total of two drinks each for the two of us and was only out of $10. Can't complain about that.
Resort is great for families with kids. The private river access & the large pool are awesome. Also, the arcade, movie theater, & kid quest make it fun for kids, and the casino is fun for adults. There is a Sbarro pizza, Subway, and Panda Express for easy access to quick meals, along with restaurants ...
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I usually don't write reviews but I liked this hotel. All the hotels in Las Vegas raised their rates because of NasCar Weekend so we decided to stay outside of Vegas in Henderson. Railroad Pass was a nice surprise. We were originally put in a smoking room on the smoking floor. I was not told about this and went to the front desk to request another room. The front desk person was so nice that she went to the room with me, commented that it did smell like smoke (not awful) and immediately gave us another room. It didn't take any time at all!
No problems to note of. Had a real nice stay. Didn't like paying extra for better internet though.
My father and I checked into The HAMPTON Inn on May 31, 2017 at 1420 hours. We were created with real smiles from people who seemed to actually enjoy where they work. All of the staff are extremely happy and helpful and that is something that is lacking in the world today. In the morning as I was going to leave for my business meetings I was also given a bag that contained snacks and a bottle of water, let me just say that I really appreciated that and it came in handy. I highly reccomend this hotel to anyone who find themselves in the Henderson area ... until another time. Happy Trails E. Mendoza
We love the Southpointe Hotel and would definitely stay there again.