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The Royal Highland Hotel

3.0 out of 5.0

Recent guest reviews

This is a 19th century railway hotel, adjacent to the station right in the heart of Inverness. We booked a Royal Twin room and were allocated room 103. This is a large room, nicely furnished with two small double beds and a large TV. We overlooked Station Square at the front of the hotel, so it was quite noisy but an interesting outlook. The room was nice and warm. The windows opened if it got too warm. The room was very clean though in need of some refurbishment. The bath taps had hot water but the over-bath shower wouldn't go above tepid. Breakfast was typical of a 3* hotel, a mediocre buffet with help yourself coffee from a machine - pretty awful. The only good quality stuff was jams and marmalade by Tiptree. Dinner in the Ash restaurant was better, more typical of a 4* hotel. There is a cheaper menu before 6pm. After that it becomes quite expensive, although hotel residents do get a 20% discount off the a la carte prices. Overall, the best features were the location and the large room. For the price we paid, it represented very good value.

Booked two rooms for a night on our "Rail trip" around Scotland. Station is next door and shops within a minutes walk. River is about a 10 minute walk away. Rooms were clean and comfortable, soundproofing was poor and drafts came through windows, the curtains stopped this though. Heating worked well and we had no complaints. The deal we booked was for bed and breakfast AND evening 2 course meal. We expected a slim meal choice, however we could choose within 75% of the restaurant menu and the other choices carried a supplement. Food was good and we enjoyed our evening. Breakfast is taken in a huge , non windowed room and was very good with big choice. As you enter the foyer you are met with a fab old style staircase, it really has a wow factor. It is adorned by some pretty weird art work that we couldn't get our heads around. All in all this was a real bargain for us. At one time we are sure this was "The hotel" in Inverness, times change and the place needs try to keep up to date, we hope it does.

Was here for two night stay along with daughter and son in law. Staff great. Friendly and helpful. Food really, really good. Staircase stunning but the rooms, at least the two we had, definitely needed an upgrade. Having said that they were kept clean with towels and bedding changed each night. Wouldn’t stop us going back though.

Used this as a waiting point ready for our train connection. Lovely lounge and bar area, the hot chocolate was particularly good. Usually far too sweet or too strong, this was really really good. It far for a return trip but was amazing.

My friend and I are visiting from California. We had an amazing time in Edinburgh and was expecting another amazing time in Inverness. The moment we slept into the hotel, we felt left out. None of the hotel staff are friendly. We went into our room and found that the towel rack is broken, the toilet doesn’t flush well, the shower pressure is so terrible that it’s hard to even enjoy a shower. The restaurant Ash that is part of the hotel is even worse. I had ordered chicken pesto pasta. The pasta was flavorless and the chicken was burnt and Dry. A few of the staff were unfriendly and a bit rude.

Overall, the Royal Highland Hotel is lovely and we enjoyed our stay very much. The staff was friendly and extremely helpful and responsive to our needs. Afternoon tea was a real treat! Our only negative complaint might be that the rooms are on the small side (nice bathroom though)...but how much time does one really spend in a room when there is so much to see in the area!

Great location, the hotel is obviously old, but is well maintained and has been tastefully updated. Grand staircase leads to comfy rooms with tea/coffee facilities + bottled water and excellent en-suite shower and bath (we were staying in a large family room). The attached bar/restaurant is grossly over-priced but if you can afford it, quality was great.

This is an old hotel but it has aged pretty well in my opinion. Location wise it couldn’t be better, especially if you are coming or leaving by train. Our room was pretty small but otherwise comfortable, a couple of minus point for (a) the size of the bed, more of a 1.5 than a full double, one of us turning over would almost force the other out of the bed (and we are pretty average sized people) and (b) the windows did not keep out even a fraction of the noise, expect to be woken by Saturday night revellers passing by. The buffet breakfast was pretty substantial and will keep you full well past lunchtime. The coffee was also excellent.

Pleasant stay, room not as good as I would have liked, not really a twin as beds joined together and 1 quilt, had to get maid on second day to provide bedding for a single quilt. View over bins through filthy window with so much putty missing (could slot a comb through to outside) horrid especially when drunks were relieving themselves late at night or refuge being collected early hours Monday morning). Terrified that steam from bathroom would activate smoke alarm (warning notices inside and outside of bathroom and alarm wrapped in plastic bag!! does not make one feel safe!). Food was generally good but being with a tour group felt a bit like we were isolated from the other guests and offered a limited menu from what was available in the restaurant. Staff were pleasant and breakfast was good.

When trying to book, a woman on the phone laughed as we couldn't get a room. When we arrived, my mum was almost knocked over by an angry member of staff storming out of the hotel. We could not check in until 3 o'clock but we did not know this so when we arrived at 12, we had to walk around for 3 hours in the rain. The room had 2 twin beds but there was 3 of us. The bathroom had a leaky bathtub and an earwig crawled out from under a tile! We could not sleep due to the heat and the noise. The only good thing about the Royal Highland Hotel is the breakfast. A trainee was better at her job than the people at reception. Breakfast was delicious but that's the only good thing. Will definitely not be coming here again

Station Square Inverness Scotland

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Concierge services

The Royal Highland Hotel places you within a 5-minute walk of Eastgate Shopping Centre and Inverness Museum and Art Gallery. This 3-star hotel has 84 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking. It's in central Inverness and also a short walk from Inverness Castle and Inverness Cathedral.


Dining

In addition to a restaurant that serves lunch and dinner, you can also enjoy a drink at the bar. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Rooms

All 84 rooms feature coffee makers, safes, and ironing boards. Guests can expect to find free WiFi and plasma TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also available.


Property features

Guests of The Royal Highland Hotel enjoy free WiFi in public areas, coffee in a common area, and express check-in. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-out, free newspapers, and wedding services.

Reviews from Trip Advisor

Trip Advisor aggregated rating

59.0% of guests recommend this hotel

Total of 1984 reviews