The Royal Highland Hotel3.0 out of 5.0
Recent guest reviews
Rooms were clean but a little small for two suit cases but expected given age of building. Staff were friendly and helpful great customer service. Food was exceptional and good value. We had cheese platter WOW it was great and good priced. We though you could do no better but dinner the next night was 5 star. Now the negative. Noise from the street at all hours was bad. Clearly there were sport games on and the pubs close at around 2pm so expect noise. The parking was bad only about 10 spots available to hotel guests and luck to grab one. Great vibe in hotel artwork was a nice touch. Enjoyed over all but not the noise.
From the moment I stepped into this hotel, I felt like I was transported back in time. Marble floors, plaid carpets, carved wood reception desk were all lovely. The well informed and helpful staff only made our stay even more memorable. I had read that it was close to the train station and so very noisy. It is beside the train station, but I never was bothered by any noise, even though I could see the platform from my window. And, as we were traveling by rail, this was a plus for us! My only complaint was that the water in the shower did not get hot enough for my taste. However, our room was set up to be handicap accessible. The temperature may have been set low to keep someone who cannot move quickly from being scalded.
Overnight stay after flying in from Rome, as usual a great stay, lovely large room, bathroom a good size and lovely shower. Great selection of food for breakfast in the morning. Have stayed here several times and always welcome. Would recommend this hotel for any type of trip.
We recently stayed overnight while visiting the Highlands. The hotel is a spectacular building and has great potential. The rooms need some updating, but the service was great! We also ate at the hotel restaurant. The food was ok and the staff was very attentive.
Friendly staff, comfortable room. Good food at reasonable price, dinner offer (3-2-1) looked really good but, unfortunately neither my wife nor I felt that hungry. Breakfast excellent. Next to station and busy main street but surprisingly quiet. Close to parking and shops.
The location is perfect, the main hall in nicely decorated and cozy and the rooms are comfortable though not in a special way. The bathroom is ok as much as the amenities offered. Daily bottles of still and sparkling water among the amenities are a cool touch. The staff is very polite and willing to help. Breakfast is very well served in a very comfortable room. There's no room service after hours. On the other handside, the bar-restaurant called Ash (open to general public but connected to the hotel through its main hall) offers an awful service, charges abusive prices (£ 2,90 for a 300 ml can of Coke!!!) and is operated by a rude staff, in general. Once its connection with Ash solved, the hotel shall be upgraded in my personal opinion.
I must admit I was a little dubious about our stay after reading some of the reviews. But from the moment we arrived the staff were lovely (very friendly to our pup) and the deal of deals really was excellent value! Starting with a welcome cocktail, you could decide on any off the menu, which was vast. Then dinner was spot on, I had haddock wrapped in bacon and wood pigeon to start. We had afternoon tea the day after, sandwiches were freshly made and scones moist and tasty. The room was very clean. The bed had high tread count sheets and a good solid mattress. I will be recommending to others, thank you for a lovely stay!
Hotel is centrally located, only good quality. The rooms are very tired and run down. Staff and service is less than non existent. Used by many tour groups so they don't care. Lobby is a noisy crowded place since tour groups have arrangement to allow the group to wait for hours in the lobby.
Nicely decorated, very friendly greeting at reception, quite room good service overall great location for walking into town eventhough the carpark has 5 spaces outside you need to find a local parking lot, but you can easly drop off your bags 1st brfor parking up
If you are looking for history, style and the feeling to indeed be in the heart of Scotland it is a good choice. And so I was. The location if excellent. The interior is great and the lobby and the grand staircase are worth going there themselves. I found reception to be very friendly . I like the breakfast very much. It was great staying at this historical venue.
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 1853 reviews