The Royal Highland Hotel3.0 out of 5.0
Recent guest reviews
Stayed here for 1 night in Nov 2017. Location and staff were superb but accommodation was poor - decor old, beds creaky, lift takes forever to come etc. My first room was 106 and it was a single room adjoined to another. As the noise from through the joining door was atrocious, l requested to move. My next rooms was a single on 3rd floor (328 maybe?) which was better. Worse view but no noise and it had a bath as opposed to a shower cubicle. Some nice touches in room like biscuits, tea, shower toiletries (no hair conditioner though) Breakfast had a good selection although the room reminded me of a canteen! Wouldn't stay here again as l have had better accommodation in Inverness. That being said, if your looking for convenience for the train station then you can't get better!
Great wee break away :-) On arrival , Louise the receptionist couldn't have been more helpful , from giving us directions to nearby attractions to making sure we were happy with our room and had all we needed. A big thank you must also be given to Gail Rose , you are an asset to the hotel ! So friendly and nothing was a bother Rooms were as expected , they don't advertise being 5 star so don't expect it so
Stayed here with my wife for two nights on the 10th and 11th November the Room was very clean and cosy. Most of the staff were great and really helpful there was a girl called Louise on reception who was really helpful and made sure we had everything we needed ,On arrival we received vouchers for a two course meal for two in the restaurant a free bottle of house wine and a high Tea for two which made the stay really good value for money. The food in the Ash restaurant was really good and the buffet breakfast was great . We will definitely stay here again .
Good location with some parking spaces. The lobby was beautiful, our room was nice too. We just had to get the staff to join our beds, as we booked a double but they only had two singles. The service was poor, they were not very friendly and seemed disgruntled that I wanted to sleep in the same bed as my husband.
We returned to the Royal Highland hotel as a second family break together after out last visit of 20 months. We enjoyed our first visit so much we didnt think we could have as great a time or better time as the first but we had another great 4nights at the hotel we fell in love with on our first visit in 20 months. We arrived at 10 am and new we couldn't check in until after 2 p.m. There was a free parking space in front of the hotel which I parked in and went into the hotel to ask the receptionist even though we couldn't check in yet was it ok to park my car and come back later to check in. The receptionist told us yes we could park there and it was no problem. I explained we would come back later and was told not until 2.30 at least. The hotel is in the centre of the town and shops are all within a few minutes walk so we found plenty to do to pass the time until check in. We returned at approx 2-00 pm because it was getting quite cold outdoors so we sat in the lobby as the receptionist did the paperwork as soon as we arrived at 2.00 p.m so all we were waiting for was the room key which we received around 2-40. On going up to our rooms we found that they had given us the same 2 rooms we had on our previous visit. so we unpacked and stayed in thr room until it was time for us to go and eat dinner in the town. Can I just explain that my wife and family love old hotels like the Royal Highland because of their architecture and grandeur this hotel has so much of that and no matter what other people say about modernization I hate plastic and Formica hotels and like then to keep their character. The Royal Highland have the old wooden sash windows and I would hate them to spoil this by putting in PVC windows it spoils the character of a vintage place like the Royal Highland. The room was lovely and warm and the beds comfortable and the standard of cleanliness is excellent. We also had many amenities in the room all together in a big box by the kettle. This consisted of Coffee many varieties of tea. Drinking chocolate a packet of biscuits. Also 2 bottle of water one sparkling and one still both in GLASS bottles they even put in 3 Worthers sweets. May I add that we used everything everyday except the tea and surprisingly the room staff replaced everything everyday. I have stayed at many hotels where this never happens once its used and usually you have to go to reception and ask for coffee and milk or else go out and buy it . We found this exactly the same when we first stayed. We had the breakfast each day which was excellent and another reason we came back here again. The choice was very high and it was help yourself so we didnt have to eat at lunchtime because we had a great breakfast each morning before we left for the day. On our first visit one of the other things that made us want to return was the friendliness of the staff and we were so surprised whilst sat in the lobby one of the staff Gale rose saw us waiting and came over and asked how we were doing and how nice it was to see us again. I was very impressed that she even remembered us from 20 months ago with all the people who must go through there every week.. Every morning in the breakfast room she took the time to come over and chat to us for a few minutes and I think that lady is one valuable asset to the hotel. Our first visit was a pleasant visit thanks to the friendliness of this lady to us. My son asked for this as his Christmas present so I booked it for him and ourselves. The Royal Highland is one of the nicest hotels I have visited in my quest for good old classic buildings and that staircase in the lobby is a lovely thing to see on checking in. We loved to have coffee in the lobby on the lovely comfortable furniture and so relaxing to just sit and watch the world go by in a very relaxing environment. Am afraid people who think they should install plastic windows dont appreciate the hotel how it was and in my opinion how it should stay. On top of that yes its next to the station as was my room but I wasnt kept awake by any noise as some people state on two visits. I have written to the manager to tell him how enjoyable our second stay was and how we cant all wait to go back again for another visit and hope we can have a full week next time as its a 360 mile each way journey by car but it was well worth it. Again I am looking forward to another visit its perfect for us
My husband and I stayed here for 2 nights via a Groupon deal. This was a trip for my birthday. The hotel has bags of character and the foyer as you enter is very grand, in particular, the staircase. We were given a free upgrade to a suite, which was lovely. The decor was a little tired and dated but the room was clean, bed nice and comfy and the shower provided excellent water pressure. The bathroom was built into the eves of the building, which made the ceiling a little precarious to navigate when using the toilet. The breakfast buffet was excellent offering a wide variety of items. The Maître d lady was very accommodating, providing us with a lovely table and myself with a small cake with a candle, which was a very touching gesture. We had a very pleasant stay.
We stayed, in the hotel on a 2 night break and was value for money food in the Ash restaurant was excellent and staff very friendly. The hotel is an older property but is comfortable so don’t expect 5* accommodation you get what you pay for and would have no hesitation in staying here again.
I stayed at the Royal Highland on two separate occasions on my recent visit to Inverness. Both rooms were on the third floor and I loved them both. This hotel has soul. If you're after ultra modern, super efficient, faultless decoration find somewhere else, but if you enjoy something with a little age and character, this is the place. I really didn't care that both bathrooms had a cracked tile and the window of one bathroom had been painted shut, the rooms have been recently decorated and are very attractive and comfortable. Good water pressure, comfortable beds, complementary water, tea, coffee, biscuits, etc. and plenty of tv channels if you're feeling a little lazy. The wifi is ok in your room as long as you follow the instructions and sign-in in the lounge downstairs. I even forgave the lift for not opening it's doors on one occasion (yes, I did get out). I can understand previous comments re the lack of air-con, but I stayed during a wet September so no problem there, although summer would be an issue. Also a great location, right next door to the railway station (no noise in either of my rooms) and just a quick walk to the foodhall of Marks and Spencer.
Looked ok and the staff tried hard, but this was just an ordinary meal. Nothing special at all. Could have been too processed or mass produced but just didn’t do it for us. The Meal Deal” might have seemed reasonable but in the end not worth it.
Firstly parking onsite is virtually non existent enough spaces for around 6 cars , when you first enter the lobby it looks very grand but do not let that fool you our room was terrible to say the least the tiles on the bathroom floor were cracked and raised the bathroom ceiling was cracked all the way around and a horrible yellow colour the safe didn’t work the window wouldn’t close and the traffic noise started very early so be prepared to call this hotel royal is a big mistake it is in serious need of some tlc it’s a disgrace to the name on the good points the breakfast was not bad and staff ok we have stayed in lots of hotels and written many reviews which tell the truth we do not moan and hope people who read this review take not it is sad because the hotel is in a great location and been there for years it should be a highlight of Inverness not the state that it is actually in , very very poor indeed.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Concierge services
The Royal Highland Hotel places you within a 5-minute walk of Eastgate Shopping Centre and Inverness Museum and Art Gallery. This 3-star hotel has 84 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking. It's in central Inverness and also a short walk from Inverness Castle and Inverness Cathedral.
In addition to a restaurant that serves lunch and dinner, you can also enjoy a drink at the bar. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.
All 84 rooms feature coffee makers, safes, and ironing boards. Guests can expect to find free WiFi and plasma TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also available.
Guests of The Royal Highland Hotel enjoy free WiFi in public areas, coffee in a common area, and express check-in. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-out, free newspapers, and wedding services.
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 1904 reviews