Norseman Hotel3.0 out of 5.0
Recent guest reviews
The Norseman Staff are fantastic - friendly, helpful and professional, nothing was too much trouble. The hotel itself is looking a little tired and stuck in the 70's (tartan carpet and all). For the volume of visitors, it needs a face-lift to stay current, but having said that, there is a lovely charm in the old chesterfields and warm ambience of the place. Located right on the river in Wick, it's an easy walk down to the harbour and along the river path. Our room was an adequate size, well appointed (lumpy bed and flat pillows being the only real negatives), but spotlessly clean and a quiet, with a view over the church yard behind the hotel.
The outside of the hotel is unfortunate looking, like a motel from the 1970s. The rooms are dated with a very uncomfortable beds. The bathrooms were in need of renovation although were clean. I think an effort has been made in the public areas to spruce it up. The bar/resturant lacked any atmosphere, with the feeling like i had walked into a cheap wedding receoption. Food was mediocre, with big protions making up for quality. Staff were friendly. This hotel could do with some investment to bring it up to the standards that the tourists drawn here for NC500 will expect.
Fantastic hotel, service first class and very friendly, food is excellent Highly recommended all round Breakfast fine, lots of choice on the menu for lunch and dinners Caters well for private functions!
Travelling with our well trained and behaved collie trying to find lunch/tea etc. Rejected from café up the road 😒. Freezing winters day. Found this haven. It doesn't look great from outside but what a warm welcome. I'd come back to stay next time. Tea and cakes just what was needed and staff helpful and kind. Other Wick establishments take note. They deserve to lose the business
It is a nice hotel with nice food. The rooms are very average but the room was crowded with furniture. In our room we had two chairs, desk, wardrobe, dresser, chest of drawers, a round table and two bedside tables. For the size of the room it was ridiculous. The shower had low water pressure and it seems to take forever to get wet. Also there is no clock radio, iron or ironing board in the room. Overall it is a nice hotel in a very small Scottish town.
This hotel is located in the centre of Wick, which is about ten minutes’ walk from the train station. If travelling by bus, there is a bus station opposite the front of the hotel. For those who are driving, there is a car park outside the hotel. It is also a twenty-minutes' walk from the Wick John O'Groats airport. Although there is free wi-fi in the hotel, it is quite poor, connections are broken easily. Apart from some old stains in the bath tub, the en-suite was quite clean and hot water was readily available, though the hot water flow rate was a little slow. The water flow rate from the shower was quite good. There was heated towel rail, which was convenient for drying the bath towel. The room seemed to have a lack of power sockets, however, the lighting was sufficient. Although there was no headboard, the bed was quite comfortable. Apart from a dressing table, there was a separate round tea table with a single sofa seater. It was quite hard to tell if the windows were locked, therefore if the room is on the ground floor, make sure the windows are closed properly and keep valuables out of sight, as there are no net curtains and seems to lack privacy. The staffs are very courteous and attentive. After staying for one night, the restaurant staff remembered on the following night without any prompting. The restaurant/bar serves a carvery on a Sunday night and it is good value for money for a three-course meal. The hotel serves breakfast at a reasonably early time of half past six in the morning. It is a buffet style of both continental and cooked breakfast. There is a resident's lounge, where there are plenty of sofas, armchairs and tables. The artefacts in this room, which include piano and two 'Singers' sewing machines, add an old and historic feel to the place.
Stayed for one night with work. Room was OK, twin beds and a small TV. Room had a trouser press, and felt similarly old. Shower was decent but that was not consistent with other travelers in my party. Food in the bar was nice and the staff very friendly. Would stay again.
This was our last hotel on a NC500 trip. Sadly, I guess Wick just cannot compete on the fabulous places we have visited. The hotel was a deal larger and, from the outside, had a 60s/70s look. Having said that, all the staff were charming, the decor was fine (although a little grouting refresh wouldn’t have gone amiss in our bathroom). No complaints really. Everything was more or less as expected. Dinner was good. My wife had the advertised “locally caught” haddock which we took with a pinch of salt (the description that is, although possible the fish as well). She declared it wonderful which is praise indeed. Breakfast was a standard buffet. We were on the ground floor beside the car park. We felt the room needed some net curtains as it was very disconcerting to find cars parked less than six feet from us looking directly into our room. Good, but not above average experience. We would certainly not have any reservations about returning. Thanks.
I stayed overnight for a business trip and was greeted by the lovely Kimberly! She was so cheerful and helpful! We then relaxed in the lounge to do some business work, and made use of the free wifi. Lovely big fireplace and comfy seats. Dinner was delish! Robbie and Bruce such a credit. My room was lovely and specious, the bed was just what I needed after a long trip, so big and comfy. The TV was great too. Breakfast was tasty and lots of choice! My colleague also was allowed her dog with her so it was great to relax in the lounge with him too! Can't fault this hotel, would definitely stay again!
Stayed here on a tour of the UK, not many hotels to choose from in Wick. Wasn't a fan of the room we had, the shower was not very good and when you finished it kept dripping. The bed was old and springy with really crap pillows, they had no face washer or fridge in the room, it was very small and hard to manoeuvre with two people and suitcases. We had a window but there was no air flow. On a plus we had very large and fluffy towels. It cost 20 pound to have our clothes washed and dried. The staff came outside to wave the bus goodbye as we departed which was a nice touch. The bar was good and staff fast, we had set dinner menus in the restaurant and we enjoyed our food.
- Free full breakfast
- Free in-room WiFi
- Free parking
- Onsite dining
Norseman Hotel places you 0.8 mi (1.3 km) from Pulteney Distillery. This 48-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking. It's on a river and also within a 30-minute drive of Duncansby Head and Grey Cairn Camsters.
Start your day off right with a free full breakfast offered each morning. This hotel serves as home to a restaurant, which has garden views and specializes in local cuisine, along with a bar. Order from 24-hour room service to satisfy your hunger without leaving your room.
The 48 rooms are individually decorated and have desks. Guests can expect to find free WiFi and TVs. Pillowtop beds sport premium bedding and bathrooms offer designer toiletries.
Guests of Norseman Hotel enjoy features like coffee in a common area, express check-in and express check-out. If you decide to drive, there's free parking. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a garden, a fireplace in the lobby, and a porter/bellhop.