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Norseman Hotel

3.0 out of 5.0

Recent guest reviews

This hotel is located in the centre of Wick, which is about ten minutes’ walk from the train station. If travelling by bus, there is a bus station opposite the front of the hotel. For those who are driving, there is a car park outside the hotel. It is also a twenty-minutes' walk from the Wick John O'Groats airport. Although there is free wi-fi in the hotel, it is quite poor, connections are broken easily. Apart from some old stains in the bath tub, the en-suite was quite clean and hot water was readily available, though the hot water flow rate was a little slow. The water flow rate from the shower was quite good. There was heated towel rail, which was convenient for drying the bath towel. The room seemed to have a lack of power sockets, however, the lighting was sufficient. Although there was no headboard, the bed was quite comfortable. Apart from a dressing table, there was a separate round tea table with a single sofa seater. It was quite hard to tell if the windows were locked, therefore if the room is on the ground floor, make sure the windows are closed properly and keep valuables out of sight, as there are no net curtains and seems to lack privacy. The staffs are very courteous and attentive. After staying for one night, the restaurant staff remembered on the following night without any prompting. The restaurant/bar serves a carvery on a Sunday night and it is good value for money for a three-course meal. The hotel serves breakfast at a reasonably early time of half past six in the morning. It is a buffet style of both continental and cooked breakfast. There is a resident's lounge, where there are plenty of sofas, armchairs and tables. The artefacts in this room, which include piano and two 'Singers' sewing machines, add an old and historic feel to the place.

Stayed for one night with work. Room was OK, twin beds and a small TV. Room had a trouser press, and felt similarly old. Shower was decent but that was not consistent with other travelers in my party. Food in the bar was nice and the staff very friendly. Would stay again.

This was our last hotel on a NC500 trip. Sadly, I guess Wick just cannot compete on the fabulous places we have visited. The hotel was a deal larger and, from the outside, had a 60s/70s look. Having said that, all the staff were charming, the decor was fine (although a little grouting refresh wouldn’t have gone amiss in our bathroom). No complaints really. Everything was more or less as expected. Dinner was good. My wife had the advertised “locally caught” haddock which we took with a pinch of salt (the description that is, although possible the fish as well). She declared it wonderful which is praise indeed. Breakfast was a standard buffet. We were on the ground floor beside the car park. We felt the room needed some net curtains as it was very disconcerting to find cars parked less than six feet from us looking directly into our room. Good, but not above average experience. We would certainly not have any reservations about returning. Thanks.

I stayed overnight for a business trip and was greeted by the lovely Kimberly! She was so cheerful and helpful! We then relaxed in the lounge to do some business work, and made use of the free wifi. Lovely big fireplace and comfy seats. Dinner was delish! Robbie and Bruce such a credit. My room was lovely and specious, the bed was just what I needed after a long trip, so big and comfy. The TV was great too. Breakfast was tasty and lots of choice! My colleague also was allowed her dog with her so it was great to relax in the lounge with him too! Can't fault this hotel, would definitely stay again!

Stayed here on a tour of the UK, not many hotels to choose from in Wick. Wasn't a fan of the room we had, the shower was not very good and when you finished it kept dripping. The bed was old and springy with really crap pillows, they had no face washer or fridge in the room, it was very small and hard to manoeuvre with two people and suitcases. We had a window but there was no air flow. On a plus we had very large and fluffy towels. It cost 20 pound to have our clothes washed and dried. The staff came outside to wave the bus goodbye as we departed which was a nice touch. The bar was good and staff fast, we had set dinner menus in the restaurant and we enjoyed our food.

Like previous reviewers I was slightly put off by the Norsemans appearance, Large white and boxy looking, and things started off badly due to a booking mix up.( I will put that down to the large group booking in). But the Excellant efficient and friendly staff made us welcome and the receptionist on Saturday sorted things out to our satisfaction. The rooms are old fashioned, yes, but well appointed with tea coffee making, hairdryer, trouser press, flat screen T/V, and the beds were comfortable enough. Breakfast was very nice with everything you would need. Hotel situated on banks of River, plenty of parking and minutes stroll from town centre. We were with a very large group and the staffs patience and hard work should be commended. Would we stay again, Yes, and already looking forward to next October.

There aren't many hotels in Wick, this one is ideal as it is near the middle of town, next to the bus stop (for those visiting John O'Groats or want to travel around), near the rail station and is good value. I found the staff helpful and cheerful at all times. The hotel is busy through out the day, which is a good sign and reflects to good quality of the main areas and the food/drink on offer. Some off the carpets and paint work in the common areas and rooms could do with a spruce up, put don't let me put you off, this a good hotel.

Not the prettiest building in the best of places but once inside that changes. Very inviting reception and residents lounge. The rooms are also in good condition with reasonably size bathrooms. The dining room is huge so a bit uninviting so much so that everyone was eating in the bar/lounge. Buffet style b/f that was also ok. All in all good value for money

Wow, what a feast! Lovely clean well-looked-after hotel, large dining room with well spaced tables. Probably best to book for Sunday carvery. Warm welcome, then off you go! Soup to start, then the carvery, as much and as many times as you like! Really tasty thick slices of lamb, delicious beef, lots of vegetable choice. Then onto desserts, as many visits to the serving bar as you like to choose from the 25 on display, a couple of hot choices included. If there is room, tea or coffee( with a shortbread biscuit), and all for £13.50. Any drinks from the bar are extra! All the food was delicious, all the servers were friendly, courteous and helpful. A real delight

The Norseman in Wick is looking a bit tired. My room was very hot even though the radiator was off. They have hot water pipes running along the wall just above the floor. Couldn't open the window so was quite uncomfortable during the night.Staff were friendly and helpful. Parking is on site. Just a short walk to the town centre so good location. Didn't dine in so can't comment on the food.

Room options

Classic Double or Twin (Single Occupancy)

Full 1 | Sleeps 1

Family Room

Full 1 | Sleeps 3

Superior Double or Twin Room

Full 1 | Sleeps 2

Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 311 reviews