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Mercure Inverness Hotel

4.0 out of 5.0

Recent guest reviews

I love to stay at Accor Hotels Chain, specifically Mercure Hotel. What I like the most is the location! Its situated in front of River Ness and walking distance to city centre and shopping area. The most important thing, it has parking area that affordable to the customers. The room was spacious, clean and i had a pleasant sleep!Thank you Mercure, I definitely come back to this hotel!

We had an afternoon tea for a hen day party here. Very impressed. Normally with some afternoon tea options you leave hungrier than you went in. Not here. There was copious amounts of food. I actually felt bad about how much was left. Lovely filling sandwiches and although the cakes were wasted on me they looked amazing. Great service and a super price for it all.

Having been a little critical 3 years ago when I stayed here, I was a little hesitant in booking again. Much to my delight the Hotel has undergone some modernisation and overall I was impressed. My room on the 3rd floor looked out on to the river ness. The bed was comfortable, room clean. My only criticisms were, there are no cupboards, drawers to store clothes ( I was here 9 nights ) The bathroom sink was very shallow ( more like a dish!) took very little water. One afternoon I visited the Bar and waited 20 mins before giving up and going outside to a bar near the station. I didn't eat in the Hotel at all but there are numerous eating places nearby. Still think there's room for improvement but far better than my previous stay

My wife and I spent 3 nights over Christmas at this hotel. The staff were very friendly and the food was excellent and great value for money. We had a comfortable room on the fourth floor and the bed was extremely good providing us with a great nights sleep. The hotel was in a great spot overlooking the river and our first trip to Inverness was most enjoyable and highly recommended.

Under staffed for a weekend, rooms are decorated to a modern standard, shower has poor pressure and toilet is positioned right next to the wall so very uncomfortable to use. I stayed on the forth floor

Myself and my other half received an overnight at the Mercure Inverness as a Christmas gift, with that we got dinner, a bottle of wine and breakfast included. We went to ask about parking at reception and other guests were giving the staff a hard time as their rooms weren’t ready (this was around 1pm, we didn’t expect to check in until 3 as standard in most hotels!) I would say that the parking isn’t sign posted the best but when i spoke to the girl at reception she was very helpful, gave me a map and directed me to where we could park. We then went for some food & drinks and returned to check in around 3pm and our room was ready. The staff were very welcoming and helpful. Our room was lovely! We stayed in one of the privilege rooms which was very modern, had a large comfy bed, tea and coffee making facilities, a safe and a great shower! We noticed that we didn’t have an iron so we called down to reception and they brought us up one immediately. Dinner was lovely, we opted for the steak. Breakfast was very nice also with a good selection of cooked breakfast, cereal, pastries, tea, coffee and fresh fruit juice. We had late checkout at 3pm which was nice! All in all a very positive experience, would definitely return to this hotel if in Inverness.

Stayed here with friends one Saturday night. Great place & great location. Great bars & restaurants around and 5 minute walk from train. Only thing I would change is the pink bathroom in reception, bit out dated!

As a disabled traveller, I call the hotel to find out about facilities and was told an adapted room was available. The room was awful; it was at the end of a long corridor which reminded me of a scene from Prisoner from Cell Block H. The room was, indeed, cell like with no windows to speak of but frosted glass panels 6feet up from the floor. The room had a strong smell of sewage. The 'adapted/accessible' room had a bath which was impossible for me to use safely. However, I was immediately moved to a 'superior' room which was fairly standard for a so-called 4* hotel. The adapted bathroom was fine although it was so dark and gloomy I could scarcely see what I was doing. There were no shelves to put toilet bag/make up bag/any other type of bag, the towel rail was at a height which made it impossible for me to put the towels after use, likewise the hook on the door. Everything had to be kept on the floor which is rather difficult in a wet room. The bedroom was dark and gloomy with walls painted the colour of dirty dishwater. Why? Scotland in January is gloomy enough! Trying to contact hotel staff to sort out various issues; I won't list them all here, cost me a considerable amount in mobile phone charges because of a high rate telephone number. It fairly added insult to injury. While the few staff on duty were helpful, the whole experience was extremely disappointing. I hope I never have to stay here again. Dinner choices were mostly pre-prepared ready meals.

I've stayed in the Mercure many times, it's very handy for Inverness town centre and the train station. Parking here is a nightmare! Never enough spaces and people double park so it is very hard to squeeze out in the morning. The building is a concrete monstrosity but the recent refurbishment has really refreshed the interior. Privilege rooms are very much better than the standard with lots of nice touches. In some of the rooms you can smell pungent drains. Rooms on the train station side can sometimes be noisy at night as there are several pubs across the road. Breakfast is good with a great view of the ness. It represents fair value.

As with a lot of budget hotels these days, everything was clean and tidy, the room was a good size, but there was almost no storage! Fine if you want to live out of a suitcase for a couple of nights, but anything longer and it would be nice to have something more than a couple of hangers. I had breakfast here, which was good, if a little on the expensive side. I can't comment on the other food served here, other than room service was out of my budget range. The gym is excellent. One of the best hotel gyms I've ever used. Parking is £6 a night, and paying in advance is no guarantee of a parking space.

Church Street Inverness Scotland

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Business center

Mercure Inverness Hotel places you next to Inverness Visit Scotland Information Centre and Inverness Museum and Art Gallery. This 118-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center. Eastgate Shopping Centre and Inverness Cathedral are also a short walk from this Inverness hotel.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, breakfast is served for a fee each morning.


Mercure Inverness Hotel's 118 air-conditioned rooms provide coffee makers, phones, and ironing boards. LED TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Desks are also available.

Property features

Guests of Mercure Inverness Hotel enjoy a fitness center, free WiFi in public areas, and 2 meeting rooms. Self parking is available for GBP 6.00 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, express check-in, and express check-out.

Room options

Standard Single Room, 1 Double Bed

Full 1 | Sleeps 1

Classic Room, 2 Twin Beds

Twin 2 | Sleeps 2

Room, 1 Double Bed, View (River View or Old Town view)

Full 1 | Sleeps 2

Room, 1 Double Bed (Compact)

Full 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

47% of guests recommend this hotel

Total of 1251 reviews