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Best Western Hotel Prisma

3.5 out of 5.0

Recent guest reviews

Stayed here for a 1 night business stay and whilst there was nothing exceptional about the hotel it was satisfactory from all perspectives. Breakfast & Restaurant were both very good food with good quality menu and wide variation.

I stayed at the Best Western Prisma for 2 nights whilst working in Neumunster. The hotel is a definite 3.5 star TA rating for me, however comparing the experiences in my previous posts, I have to award a 3. The hotel seemed to be located well away from any restaurants or bars, and for this reason I didn’t venture out. The staff at the hotel are very friendly, and the check in process was fast and easy. I had a room on the 2nd floor, which I tended to walk to rather than take the lift. The room was spotlessly clean, and the shower was fine also. The view out the window was a McDonalds on the other side of the road, however I didn’t hear any noise from the road. Breakfast in the morning was a good selection and the scrambled egg was very nice indeed. The bar area was fairly busy on both nights, however there seemed to be a lot of work talk between different companies so I’m guessing there was some kind of conference. Later on, when there weren’t many people in, it did feel quite soulless. Overall, this hotel will do the job if you have 1 or 2 nights with business nearby, otherwise I couldn’t think of another reason to use it. I would stay here again when I am next on business in Neumunster.

The hotel was absolutely packed when we visited and parking was chaotic. We had paid for a room with a double bed but didn't get it and it was only because we have a BW platinum member card that we were able to get a proper bed. The designer/decorator that chose the furniture and decorated the rooms must have a job at a correctional facility because they are appealing in my opinion. Hotel is ok for a single night and the restaurant is good, but the service is slow. The staff speaks good English so that is a plus.

The staff was overly friendly and genuinely taking care of us. Good breakfast with all we could have wished for, attending staff both at the breakfast and at the dinner. I great backyard with grass and tables and close to the nearby McDonalds if you prefer a quick snack. Don't be too late if you want an on premises parking spot. Great room with enormous space. Clean and spotless. No A/C but windows can be opened. Pillows were the worst part of the stay - they shrinked to about 2 cms when pressure were put onto them, really bad quality.

Reserved a table at the restaurant when we arrived. When we went there to have our dinner we had to wait an hour from ordering the food to actually receiving it! This is simply too slow! Other than that the hotel appears nice and clean - but do yourself a favor and eat elsewhere.

When You travel by car through Germany, You should visit in this hotel. The kitchen is not like normal German which is pork and beer, this has something else. It has a ala carte which comparable good. You could enjoy file or great salmon and food is just delicious. Of course, it is also hotel and with very good service and amenities.

The breakfast hot buffet is very poor quality. the scrambled eggs seem to be served first thing and then touched again. If you are late down then you may be scrapping them off the bowl to get any. the cold buffet is not too bad though.

A smallish hotel but quite good for a Best Western. The staff were friendly and helpful. The room quite comfortable but nothing exiting. There was no mini-bar in the rooms but on the ground floor and on the 4th floor there is a vending machine where you can get drinks and snacks. There is a small fitness room with a sauna too. I did not try the breakfast so cannot comment.

After 12 hours driving from Italy we arrived halfnhour past midnight and the welcome was excellent. Very friendly, and they also opened the Bar just for us so we could calm down with a cold beer. Nice and space room, very good bed and a really good breakfast with a great range of dishes. Very good value for money.

Staying in Best Western Prisma in Neumunster, was a mixed experience. It's a hotel where you can hear when the neighbours are flushing and you can follow what they are doing. It would serve it good with some noise reduction so you get a better night sleep. The breakfast they served was ok.

Max-Johannsen-Brücke 1 Neumuenster SH

Located within a mile (2 km) of Water Tower, Best Western Hotel Prisma is within 2 miles (3 km) of Tuch and Technik Museum. This 93-room, 3.5-star hotel has free breakfast, free in-room WiFi, and free self parking. Also near this Neumuenster hotel are Town Hall and Neumuenster Zoo.


Dining

Free full breakfast is offered each morning. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


Rooms

All of Best Western Hotel Prisma's 93 rooms are recently renovated and have an array of amenities, including coffee makers, free bottled water, and ceiling fans. Guests can expect to find free WiFi and TVs with cable channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Desks are also included.


Property features

Renovated in 2012, Best Western Hotel Prisma offers a sauna, free WiFi in public areas, and 2 meeting rooms. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a computer station, free newspapers, and a terrace.

Room options

Standard Room, 1 Queen Bed (Cozy Sitting Corner)

Queen 1 | Sleeps 1

Comfort Room, 1 Queen Bed (Cozy Sitting Corner)

Queen 1 | Sleeps 1

Standard Room, 1 Full Bed (Cozy Sitting Corner)

Full 1 | Sleeps 2

Comfort Room, 1 Full Bed (Cozy Sitting Corner)

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 110 reviews