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Best Western Hotel Prisma

3.5 out of 5.0

Recent guest reviews

Stayed two nights in August. Location is spot on as you arrive from the Motorway - just on the north edge of town. Parking is free. English is spoken everywhere. Food is good quality and reasonable price; breakfast is included in price. Said to be a sauna, but not seen or used. The place is clean and tidy with lots of little give-aways in the room - face cream, nail file, biro, shower hat, shoe liners and a sewing kit - are they trying too hard here? Downside is that it's a 20 minute walk into town for the station and McDonald's (over the road) is the only real alternative for eats. On both my nights there were coach tours staying so it can get busy too, but no untoward delays caused. Overall the price is just about OK and relatively good value for a BW, perhaps because Neumunster is not brimming over with local tourist attractions of its own.

We were a group of friends stayed there for attending Wacken festival. The hotel is clean and nice. They clean every single day and change towels. Breakfast was really good, there were everything you may need for breakfast. Last but not least, breakfast is until 10:00 in the morning, so for the customers to catch it after a long night at the festival. There is a vending machine on the 4th floor for buying the necessary when there is no service. Tip: Try the theme rooms! There is also a sauna and a small gym. Highly recommended for metalheads!

The hotel is close to A7 and have lot of psrkingspaces. We are always staying at this hotel when we are traveling in Europe. Great rooms, helpful an much professional staff. A great breakfast buffet to choose from. Much value for the money.

Stayed here for a 1 night business stay and whilst there was nothing exceptional about the hotel it was satisfactory from all perspectives. Breakfast & Restaurant were both very good food with good quality menu and wide variation.

I stayed at the Best Western Prisma for 2 nights whilst working in Neumunster. The hotel is a definite 3.5 star TA rating for me, however comparing the experiences in my previous posts, I have to award a 3. The hotel seemed to be located well away from any restaurants or bars, and for this reason I didn’t venture out. The staff at the hotel are very friendly, and the check in process was fast and easy. I had a room on the 2nd floor, which I tended to walk to rather than take the lift. The room was spotlessly clean, and the shower was fine also. The view out the window was a McDonalds on the other side of the road, however I didn’t hear any noise from the road. Breakfast in the morning was a good selection and the scrambled egg was very nice indeed. The bar area was fairly busy on both nights, however there seemed to be a lot of work talk between different companies so I’m guessing there was some kind of conference. Later on, when there weren’t many people in, it did feel quite soulless. Overall, this hotel will do the job if you have 1 or 2 nights with business nearby, otherwise I couldn’t think of another reason to use it. I would stay here again when I am next on business in Neumunster.

The hotel was absolutely packed when we visited and parking was chaotic. We had paid for a room with a double bed but didn't get it and it was only because we have a BW platinum member card that we were able to get a proper bed. The designer/decorator that chose the furniture and decorated the rooms must have a job at a correctional facility because they are appealing in my opinion. Hotel is ok for a single night and the restaurant is good, but the service is slow. The staff speaks good English so that is a plus.

The staff was overly friendly and genuinely taking care of us. Good breakfast with all we could have wished for, attending staff both at the breakfast and at the dinner. I great backyard with grass and tables and close to the nearby McDonalds if you prefer a quick snack. Don't be too late if you want an on premises parking spot. Great room with enormous space. Clean and spotless. No A/C but windows can be opened. Pillows were the worst part of the stay - they shrinked to about 2 cms when pressure were put onto them, really bad quality.

Reserved a table at the restaurant when we arrived. When we went there to have our dinner we had to wait an hour from ordering the food to actually receiving it! This is simply too slow! Other than that the hotel appears nice and clean - but do yourself a favor and eat elsewhere.

When You travel by car through Germany, You should visit in this hotel. The kitchen is not like normal German which is pork and beer, this has something else. It has a ala carte which comparable good. You could enjoy file or great salmon and food is just delicious. Of course, it is also hotel and with very good service and amenities.

The breakfast hot buffet is very poor quality. the scrambled eggs seem to be served first thing and then touched again. If you are late down then you may be scrapping them off the bowl to get any. the cold buffet is not too bad though.

Room options

Standard Room, 1 Queen Bed (Cozy Sitting Corner)

Queen 1 | Sleeps 1

Comfort Room, 1 Queen Bed (Cozy Sitting Corner)

Queen 1 | Sleeps 1

Standard Room, 1 Full Bed (Cozy Sitting Corner)

Full 1 | Sleeps 2

Comfort Room, 1 Full Bed (Cozy Sitting Corner)

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 128 reviews