Mercure Hotel Art Leipzig4.0 out of 5.0
Recent guest reviews
I just checked in here and my first thought was to turn back and leave. The receptionist was so rude! It’s probably going to be my last time in a Mercure Hotel! I did come here to enjoy, not to deal with intolerant persons. This lady needs to learn more about politeness!
Offered my accord silver card at the reception , but the reception could not accept it because the room was booked via a different channel? ???. At checkout card was accepted do i didn't miss any points an became Goldmember. No parking space because it was not booked in advance??? Not possible to reserve a place even though my reservation for the room was for almost two weeks!!!! But parking with a van wasn't possible anyway because the height of the parking was only 1,90 meter. Enough parkingspace available just around the corner (free ftom 18:00 till 09:00) or in the Zoo parking (€6 per day). Rooms clean. Breakfast average. bar only bottled beer. Friendly staff.
Upon arriving in the hotel we were warmly greeted by the Hotel Staff and the super adorable Hotel Dog - dalmatian Greta ! The Staff was very friendly and had awesome tips on how to spend our time in Leipzig ! Whenever we passed the reception all of the employees seemed happy and were always smiling and in a good mood - no matter what time of day it was ! Our room was really big and very clean and we a had a huge balcony with a nice view . The offered breakfast was very good with a huge variety and totally worth the money ! All in all The stay in this hotel was very pleasant and if we go back to Leipzig this will be the place to stay ! We travel quite often and the staff in this hotel was a delight !
The receptionist greeted us with saying that we were very complicated. We had not asked for anything. We do mot ecpect to be evaluated by the staff when checking in. No one in the reception smiled at any time during our stay. I thought it was candid camera but it was for real. We will never come close to this hotel chain again. There are many similar complains already and no action from owners. I think they should move all personell from the reception to a reception at a nuclear plant or some high security workplace. They would do a good job there.
Very small room, hardly good for one, chair you can hardly move as there is no room. basically it is a bed and TV, walking distance from the city center (ab. 800 m) there are many hotels around the old city area, breakfast is ok. Parking is at the basement, very narrow way in/out.
Hotel was OK, rooms were pretty nice and clean, as expected. Check-in experience was not great. A welcome smile doesn't cost anything ... Location was great, just 5 minutes walk distance from down-town.
This hotel has a funky, modern design. There is cabinetry built around the bed that perfectly and expertly houses things like the room's safe, the mini-bar, closet space, and also becomes a little night table on each side of the bed complete with a power outlet on each side for convenient cell phone charging. The hotel has nice, bold colours and my room had a large drawing of Keanu Reeves, which I thought was pretty funny. The hotel has no parking. You can park on the street (which was completely packed when I got there); street parking is free after 8pm and until 9am the next day. Or you can park 2.5 blocks away at the nearby zoo's parking garage, for EUR6 per 24hours, but it didn't look like there was in/out privileges (granted, I didn't ask). The location is a little ways away from the main downtown tourist area where the Bach museum is, and could probably easily be walked, however since I was planning to carry on to Berlin after visiting the museum, I decided to drive downtown and park again there. There is a very large parking garage underneath the markt. I didn't partake in the hotel's breakfast service, however they did have a to-go offering of a cup of coffee and a muffin for EUR5, which I thought was a fantastic touch for those of us heading out early.
Ok I went the extra ( minimal charge ) for room with balcony Well not just that which is good but the room was huge Had tea coffee facilities Bathrobes Only English news Channels Ten mins walk from main station Breakfast is €15 but tbh very good range and filled me until evening so worth it About 20 mins walk to the main attractions of city but pleasant Beware passing tram noise from early !
I have stayed twice in about three months. The first time I thought it rather strange. I think it is still a little odd but my impression has improved. The first time I stayed I had to stand for some time as there was no-one at reception. Then I was required to sign some sheet of paper confirming that I knew the dire consequences of having a cigarette in the hallowed hotel. As an Accor platinum member I have never seen anything like this in one of their hotels, or indeed any hotel. It is quite rude I think, and authoritarian, as if they do not trust their terrifying, addicted guests not to keep their hands off the tobacco. And I don't even smoke. The rooms are decorated in an, um, unique style, with Aristotle quotations juxtaposed with modern art portraits of Hollywood stars such as Bruce Willis. Apart from that, the rooms are decent and I have seen via being upgraded, and not being upgraded, two different standards. It is only one tram stop from the Hauptbahnhof, so it is well located. The prices are not too bad either.
This is a friendly hotel in the immediate proximity of Leipzig central station. I arrived early, and my room was not ready (yet). I was shown to the lounge, got a cup of coffee and could access the free wifi of the hotel. Ultimately I was shown my room, at the second floor, well stocked, and a comfortable bed and small office chair and table. Great. The downside is that when you enter the room you need to put your access card in a specific slot to kickstart the energy. No issues with that, but by doing so, the TV set springs to life and a blaring sound fills your room. Not so much appreciated and my suggestion is to kill that default (would spare a lot of energy in addition). Speaking of energy, by accident I had left my charging cable at home. I asked the ladies at the reception whether they had a solution and they had. One of them borrowed me her personal charger. That is cool. I returned it next day. So my punch line; nice hotel, great personnel.
- Free WiFi and wired Internet in rooms and public areas
- Laundry facilities
- 24-hour front desk
Located in Zentrum-Nord within a 5-minute walk of Leipzig Zoo, Mercure Hotel Art Leipzig is within a 15-minute stroll of Boulevard Buchhandlung. This 72-room, 4-star hotel welcomes guests with in-room amenities like minibars, coffee makers, and flat-screen TVs. It's in central Leipzig and also a short walk from Romanus Haus and City History Museum Annexe.
Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM. Quench your thirst with a drink at the bar/lounge.
The 72 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and safes. Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Other amenities include hair dryers, phones, and desks.
Mercure Hotel Art Leipzig features free WiFi in public areas, a computer station, and free newspapers. Self parking is available for EUR 15.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Additional amenities include laundry facilities and a TV in a common area.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 403 reviews