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La Quinta Inn Savannah Midtown

2.5 out of 5.0

Recent guest reviews

Wish I could rate the staff 100. Alysia (sp?) and Adriauna (sp?) were top notch. They were very empathetic to the situation we were going through. Alysia was able to accommodate us with an early check-in after driving all night. The didn't give us any trouble when we requested to check out a day early to evacuate farther from the threat of Irma. The room was spacious; the bed very comfortable-provided plenty of pillows. The bathroom could have used a face lift, but the rest of the room seemed recently updated. Hotel is pet friendly which was necessary for us.

Saw roaches in our room. Suspect either fleas or bedbugs, because I was bitten in bed.

Mattresses needs replacing Tub needs replacing Rooms need fumigating

Check in was quick and simple. There's another laquinta on the same street so we did make a small error but otherwise finding the location was easy. For the price, I was surprised that he room decor, bed, and linens were so new and clean. The tv was new, the walls were clean. But the carpet, the bathroom, and under the sink we gross. There was dust on the wall under the sink, the bathroom was dingy and the toilet leaked onto the seat after flushing. But what was the worst part was that there were random ants in the bathroom. There seemed to be no source, just kind of walking around. And breakfast was ok. Not enough protein, like bacon and scrambled eggs, but there's was plenty of cereals and breads. Overall, for the price and clean bed, I may stay again, but not recommend.

It wasn't until 7pm when finally the room was picked up and bed made...i mean really...i would have liked it, if when we arrive at the hotel at 6pm we would have had clean towels..bed made..garbage bins picked up BUT NO...none of it was done. We had to call manager and ask..what happened to house keeping...here we are tired and want to shower and no towels...bed undone...awful..they showed up finally at 7pm..and then the house keeping staff asked me if she should make the bed since its already 7:20...REALLY!!!!!

The property we stayed in was very dated. Which wouldn't have been so bad but the cleanliness and wear and tear made the dated facility just junky. ex. The shower curtain rod cover was broken in areas, cracked in other areas. This made it cumbersome to close the curtain, inturn left the curtain smelling musty. The "breakfast area" was questionable at best. When I was able to get a cup of tea, (a tea bag and hot water) the water was like warm and horrible tasting. The area isn't equipped to handle even 1/3 of its guest for breakfast. I thought La Quinta was suppose to be a little bit of a hotel, this property was just shabby. I will never stay with that group again. My husband and I are on a fixed income and saved for months to take that trip and we're disappointed in the accommodations!

Comfortable room, some noise from other guests. Nice breakfast available.

It's was awesome there. Everyone was so friendly. Nice and clean.

The hotel it's in very bad condition. Rooms are dirty, bathroom was terrible, I was afraid to take a shower there. Bed, very uncomfortable, I will not recommend this to anyone, specially after the money we paid for this dump.

Good hotel for the price. Room was clean and beds were super comfortable. Service was good and staff was friendly.

This hotel was clean and comfortable and in a good location for seeing all of Savannah, especially if you have a car. The staff was friendly and the room looked recently refurbished. Had a great time staying a week and enjoying the town.

Check in was okay, but room was not as advertized.. No fridge or microwave in room and when questioned, they tried the bait and switch at almost double the pric.e. Moved to a better chain, cleaner room and for less money

We arrived in Savannah right after Hurricane Matthew! Although the hotel had damage from the storm, our room was clean and very comfortable. We had a motorcycle trailer to park and the manager was out in the parking lot with us trying to figure out where to park it.

Called hotel same day from Fla Was told they would respond back Six days no response To me staff is not very reliable Would not recommend or stay there again

ants, odors cigaretts never more zero zero zero zero zero

You can feel that mattress was old and pillows too cheap. It was clean and comfortable otherwise

They messed up gave my room to another guest twice, it was horrible but Alissia (?) fixed it and promise to give us a discount, wait and see !!

This place had the worst mattress I have ever encountered anywhere. It was originally a foam mattress but it had gone bad. It was lumpy and if you sat on the side of the bed it sunk down 7 or 8 inches. I felt sorry for the owner of the hotel. He had renovated but this mattress was in the room. I arrived late and stayed without complaint for one night.... But this was a new low for me and I am close to 70. The worst place I have ever stayed.

Clean, convenient, quiet, good breakfast, and nice staff. Really pleasantly staying in this hotel during 2016 Georgia schools' Spring break.

The hotel was okay needed more people working the front it was too much for one person the room had a lil odor kind of smokey and a lil foul

Room options

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Room, Refrigerator & Microwave

Full 2 | Sleeps 5

Deluxe Room, 1 King Bed, Refrigerator & Microwave

King 1 | Sleeps 3

Room, 2 Double Beds, Accessible

Full 2 | Sleeps 4

Guest reviews for La Quinta Inn Savannah Midtown

Everyone (19) Couples (50) Business (14) Family (39) Other (11) Friends (15)
5

hurricane irma evacuation stay

Everyone

Wish I could rate the staff 100. Alysia (sp?) and Adriauna (sp?) were top notch. They were very empathetic to the situation we were going through. Alysia was able to accommodate us with an early check-in after driving all night. The didn't give us any trouble when we requested to check out a day early to evacuate farther from the threat of Irma. The room was spacious; the bed very comfortable-provided plenty of pillows. The bathroom could have used a face lift, but the rest of the room seemed recently updated. Hotel is pet friendly which was necessary for us.

By , from Marathon, FL on Sep 9, 2017

Review comment responded on Sep 11, 2017

Jody, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Respectfully, Diana - LQ Customer Care

3
Everyone

Saw roaches in our room. Suspect either fleas or bedbugs, because I was bitten in bed.

By on Jul 20, 2017

Review comment responded on Jul 22, 2017

Dear Valued Guest, Thank you for your comments regarding your recent stay with us. We find it very regrettable to hear of the pest issue you encountered. Rest assured, we have forwarded this issue to our management team to be addressed immediately. It is our hope that you accept our sincerest apology for any inconvenience this caused and eagerly await the opportunity to serve you during your next visit. Sincerely, Diana - LQ Customer Care

1
Everyone

Mattresses needs replacing Tub needs replacing Rooms need fumigating

By on Jul 18, 2017

Review comment responded on Jul 20, 2017

Ann, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. This is certainly not the experienced we hoped you would have with us. Please note that your concerns regarding maintenance issues have been passed on to our Maintenance and Management Teams. We do hope you give us another chance as we will definitely improve our services. Sincerely, Danielle

3

close to shopping

Everyone

Check in was quick and simple. There's another laquinta on the same street so we did make a small error but otherwise finding the location was easy. For the price, I was surprised that he room decor, bed, and linens were so new and clean. The tv was new, the walls were clean. But the carpet, the bathroom, and under the sink we gross. There was dust on the wall under the sink, the bathroom was dingy and the toilet leaked onto the seat after flushing. But what was the worst part was that there were random ants in the bathroom. There seemed to be no source, just kind of walking around. And breakfast was ok. Not enough protein, like bacon and scrambled eggs, but there's was plenty of cereals and breads. Overall, for the price and clean bed, I may stay again, but not recommend.

By on Jul 13, 2017

Review comment responded on Jul 16, 2017

Dear Valued Guest, Thank you for taking the time to provide us with your feedback of your stay. We are very sorry to hear that several things during your stay did not meet your expectations. The issues you described are truly regrettable. Your comments will be reviewed by our management team so that we may improve our operations. We very much appreciate your business and thank you for staying with us. Sincerely, Diana

2

its in a good lication but room cleaning is awful.

Everyone

It wasn't until 7pm when finally the room was picked up and bed made...i mean really...i would have liked it, if when we arrive at the hotel at 6pm we would have had clean towels..bed made..garbage bins picked up BUT NO...none of it was done. We had to call manager and ask..what happened to house keeping...here we are tired and want to shower and no towels...bed undone...awful..they showed up finally at 7pm..and then the house keeping staff asked me if she should make the bed since its already 7:20...REALLY!!!!!

By , from Miami, Fl. on Jul 11, 2017

Review comment responded on Jul 19, 2017

Dear Lucy, Thank you for taking the time to write a review of your stay. The issues you described are truly regrettable. We sincerely apologize for any inconvenience caused to you. We will be forwarding your feedback to the hotel management team to be reviewed. Your comments are taken seriously and we will take steps to make the guest experience even better. Respectfully, Diana - LQ Customer Care

2

old facility not well kept.

Everyone

The property we stayed in was very dated. Which wouldn't have been so bad but the cleanliness and wear and tear made the dated facility just junky. ex. The shower curtain rod cover was broken in areas, cracked in other areas. This made it cumbersome to close the curtain, inturn left the curtain smelling musty. The "breakfast area" was questionable at best. When I was able to get a cup of tea, (a tea bag and hot water) the water was like warm and horrible tasting. The area isn't equipped to handle even 1/3 of its guest for breakfast. I thought La Quinta was suppose to be a little bit of a hotel, this property was just shabby. I will never stay with that group again. My husband and I are on a fixed income and saved for months to take that trip and we're disappointed in the accommodations!

By , from Newport News VA on Jul 6, 2017

Review comment responded on Jul 9, 2017

Tami, Thanks for taking the time to write your review, as we appreciate the feedback. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do. Rest assured we will do everything we can to make the necessary improvements. We hope to see you again in the future. Sincerely, Danielle

4

conveniently located to downtown and main attracti

Everyone

Comfortable room, some noise from other guests. Nice breakfast available.

By , from Erie PA on Apr 12, 2017

5
Everyone

It's was awesome there. Everyone was so friendly. Nice and clean.

By on Mar 31, 2017

1
Everyone

The hotel it's in very bad condition. Rooms are dirty, bathroom was terrible, I was afraid to take a shower there. Bed, very uncomfortable, I will not recommend this to anyone, specially after the money we paid for this dump.

By on Mar 19, 2017

3
Everyone

Good hotel for the price. Room was clean and beds were super comfortable. Service was good and staff was friendly.

By on Mar 18, 2017